David Wilson's Toyota of Las Vegas

We were very impressed with the attention and knowledge that Larry Francis offered while we were at the dealership. He was very helpful. We really appreciate a dealership that treats us a valued customers. that Larry Francis offered while we were at the dealership. He was very helpful. We really appreciate a dealership that treats us a valued customers. Everyone we talked to was friendly and made us feel important. We are very happy that we chose Fletcher Jones Toyota to buy our new Highlander. Susan and Michael Rodin More

I recently got a price for replacing a timing belt from a I recently got a price for replacing a timing belt from a Toyota dealership near me . Your pricing was much more reasonable ,so i made an appoi I recently got a price for replacing a timing belt from a Toyota dealership near me . Your pricing was much more reasonable ,so i made an appointment and sat down with your service rep. His recommendations for things i hadn't considered will undoubtedly saved me a ton of unnecessary labor cost down the road. That's not even the best part ! for only $20 more than the other outfit , not only did get my timing belt replaced, i also got a new water pump installed, the crank shaft & both cam shaft seals replaced and a new serpentine drive belt . great service rep You're my guys now More

Larry and Beth did a good job in ordering and processing the Toyota 4Runner that I wanted. The pricing was a "no haggle" process. Larry is a US military veteran and works hard for the customer. I enjoyed t the Toyota 4Runner that I wanted. The pricing was a "no haggle" process. Larry is a US military veteran and works hard for the customer. I enjoyed the experience of buying a vehicle from Fletcher Jones and I was treated well by the dealership. More

Found my Toyota on line, sent an email, recvd an immediate response on Sunday. By Mon morning Oswaldo Hernandez had contacted me and provided the price. I went in and received outstanding service fr immediate response on Sunday. By Mon morning Oswaldo Hernandez had contacted me and provided the price. I went in and received outstanding service from Oswaldo and Mr Fuker in finance. In and out with my new car which I love! I highly recommend this dealership. I have used them for seven years to service my 2007 Camry and found the service dept and car rental desk to be awesome. In particular Sam and Chad...great service managers! You can't go wrong heading into this dealership....enjoy the experience! They make car buying easy! More

No fuss, honest, easy in and out. We originally went to alternate dealership since it was closest to our home. After playing around and telling us our previous vehicle appraised at 20% below the published alternate dealership since it was closest to our home. After playing around and telling us our previous vehicle appraised at 20% below the published Blue Book price, and running back and forth to the manager to get the "best price" (I'm sure you have all played that game!), we left (2 hours wasted). I went home and did an internet search. Larry Francis responded immediately, we discussed all details regarding trade in, price of new vehicle, etc over the phone in about 30 min. The next day we went and picked it up. Period. Easy breezy. More

I had a very positive experience with Fletcher Jones Toyota Scion and Oswaldo Hernandez specifically. I knew exactly which car I wanted to Lease and had a few conversations with Oswaldo Hernandez befor Toyota Scion and Oswaldo Hernandez specifically. I knew exactly which car I wanted to Lease and had a few conversations with Oswaldo Hernandez before I got to the dealership. I was very satisfied with the time of the transaction and Osawaldo Hernandez was thoroughly professional and very nice to work with. Oswaldo Hernandez and the Fletcher Jones Toyota Scion team made my purchase a very pleasant experience The professionalism of the dealership was amazing!! More

El trato que recibi fue muy excepcional y genuino. . Mi El trato que recibi fue muy excepcional y genuino. . Mi senti que verdaderamente se interesaron por mis necesidades. Esta es la primera vez que no me El trato que recibi fue muy excepcional y genuino. . Mi senti que verdaderamente se interesaron por mis necesidades. Esta es la primera vez que no me presionaron al comprar el vehiculo. Enorabuena Salvador Medina por ser un excelente profesional. More

Larry Francis, Beth Kittelson and Zoran Nikolic are three people who demonstrate outstanding product knowledge, are very efficient, honest, no pressure and genuinely caring and sincere. I had done my "homew people who demonstrate outstanding product knowledge, are very efficient, honest, no pressure and genuinely caring and sincere. I had done my "homework" before visiting the dealership and instantly knew the numbers they were quoting for the car I wanted and my trade in value were both a very fair price. Let's face it; with the information available on the internet today, no one should enter a dealership without a good understating of fair pricing for their purchase and trade in value. No dickering back and forth required here! It amazes me that other dealerships don't just cut to the chase and put there best numbers on the table in the first place and make the whole process flow as smoothly as it did at Fletcher Jones. It would save everyone a lot of time and take the adversarial aspect out of the car buying process. With the huge inventory, it was easy to find the exact model, color and options I was looking for. No compromises needed. One aspect that really stood out amidst an already outstanding and very positive experience was the actual delivery of the vehicle. You have to experience it to believe it. I felt like I was taking delivery of a new Rolls Royce, not a new Corolla. Don't take this wrong, the new Corolla is an outstanding car by itself. This our 5th Corolla now. Larry did the delivery in a well lit very clean enclosed delivery area. Larry patiently answered every question we had and several we didn't even know to ask! Larry demonstrated every feature of the car in a simple easy to understand manner. Larry did a meticulous exterior inspection of the car to insure it was in perfect condition before he was done. The ownership and senior management of Fletcher Jones must be first class in order to have found and keep quality people like Larry, Beth and Zoran. Thank you all for the best vehicle purchase experience to date. Please note: I am 65 years old and have purchased over 150 vehicles in my lifetime. I know, there must be something wrong with me, but I have managed to stay married to the same wonderful woman for 44 years. Seriously, I am not related to, neighbors of or life long friends of the individuals mentioned. If I had had a bad experience, I would not hesitate to write a negative review. So I feel compelled to write a positive review when it is warranted. And it is. More

Larry Francis is a great salesman, he didn't use the Larry Francis is a great salesman, he didn't use the tactics that usual car salesman tend to do when trying to get you to buy. Since I came in th Larry Francis is a great salesman, he didn't use the tactics that usual car salesman tend to do when trying to get you to buy. Since I came in there with knowing what I wanted, the transaction was easy and he was a pleasure to deal with. They should use him as a teacher to other salesman in how to be in customer service and how to treat potential buyers. This time around buying a vehicle was a great experience, I was there about 5 hours and it felt like 2 hours. This is because I did not feel pressured and I got what I selected in a vehicle and the salesman was respectful and treated me like a valued customer. Diana Madden More

It was a very good buying experience. You guy did you job and did it well. There was no pressure, and very helpful. Will come back. -- Thank You and did it well. There was no pressure, and very helpful. Will come back. -- Thank You More