David Wilson's Toyota of Las Vegas

If you are in the market to buy a car and you want to be treated with kindness and respect – I encourage you to call Tony Gatto(Salesman of the Year – according to me) and Lee Damschen (Sales Manager of the treated with kindness and respect – I encourage you to call Tony Gatto(Salesman of the Year – according to me) and Lee Damschen (Sales Manager of the Year – according to me)!!! I cannot thank them enough. My Mom needed a car and she sent me out shopping for her. Prior to going to Fletcher Jones, I literally went to every car dealership in the Las Vegas valley to familiarize myself with the car market and find the right and perfect car for my Mom. I studied the cars, the CARFAX ratings, the certifications the price points, mileage, etc. Then I fortuitously landed on Fletcher Jones Toyota Scion where I met Tony and Lee. As a team, they listened to our story and then bent over backwards to help me find the perfect car for my Mom who lives over eight hours away. It is not easy to buy a car for yourself, let alone to buy a car for your mother. Tony had the patience of a saint to sit through the back-and-forth conversations between this mother and daughter duo. She and I went over EVERY SINGLE detail of probably 15 to 20 potential cars on their lot. Had I been in Tony’ shoes I would have wanted to strangle my Mom and me. ? But instead, Tony patiently guided us to what he and Lee thought would be a great car for us given all the factors. We finally found a car and it is perfect! I drove it up to my Mom and she is in love. Tony, Lee and the ENTIRE Fletcher Jones Toyota Scion team are so professional and respectful. Not once did I feel pressure to buy, and not once did they try the quintessential wheeling-and-dealing car salesman tricks. I will never buy from anyone else. I want to repeat and emphasis… I WILL NEVER BUY FROM ANYONE ELSE. In the age of Internet, Kelly Blue Book and Edmunds they out performed and courteously work with you on the right type of car and then worked extra hard to get you a great price. It is obvious the motivation of the team is to create long-term customers by providing impeccable customer service. If relationships matter to you and you want to be a 'customer' and not just another 'sale' or 'number' please contact Tony and Lee. It just doesn't get any better than them. Thank you guys! Jessica More

Thank you for having people like Tony G./Beth K. working for FLETCHER JONES-- they made it so easy for me to buy my car-- I would recommend all my friends or any body to see Tony or beth to buy a car-----T for FLETCHER JONES-- they made it so easy for me to buy my car-- I would recommend all my friends or any body to see Tony or beth to buy a car-----Thanks again Tony/Beth-------Have a great holiday ------E.S.Raguso More

Shawn was so attentive, helpful, and understanding that buying this car was an easy choice for us. He listened to our situation and never lost sight of the things that were most important to us in this dea buying this car was an easy choice for us. He listened to our situation and never lost sight of the things that were most important to us in this deal. We felt absolutely confident that he was not going to try to get us into a situation that would be harmful or unhelpful to us and so we were able to focus on finding a deal that worked. He was also very considerate and aware of our unique work schedules (we work at night) and took that limitation seriously while helping us to complete everything needed to buy this car. We've bought cars at other dealerships around town and the comparison couldn't be more stark. This dealership is classy and well-run, and we'd recommend it to anyone looking for a car at all comparable to what Toyota has to offer. More

Billy Chang is a very good service adviser. I have an outstanding experience with Billy. I recommend him to anyone who wants an honest and very good service adviser. A+ for Billy! outstanding experience with Billy. I recommend him to anyone who wants an honest and very good service adviser. A+ for Billy! More

Horrible. Poor communication. Don't buy from this Dealership. They don"t call email you back in a timely fashion. Not once did Tony Gatto ask me for a deposit to hold the vehicle then they turn aroun Dealership. They don"t call email you back in a timely fashion. Not once did Tony Gatto ask me for a deposit to hold the vehicle then they turn around and sell it once they new i had my own financing 11% was there interest rate mine was 5.49% bunch of scammers More

Let me start by telling you that this is the fourth car I have bought at this dealership since 1992. That should tell you something. But I have to say that this experience was, by far, the best I have had an have bought at this dealership since 1992. That should tell you something. But I have to say that this experience was, by far, the best I have had anywhere. Usually, the whole car buying thing isn't something I would say appeals to me. It is usually a long process, which I understand, but, don't look forward to. Well, this time, I came in and was taken to Shawn's office and from the time I sat down until the time I left, with my Camry, I felt genuinely welcome and was well taken care of. He took the time to explain the things I didn't understand, and still does. He is a real "people" person and made me feel like he wanted me to be totally happy with whatever car I chose. I was there for several hours and it didn't feel like several hours. It was really a good experience for me and I left your dealership feeling good about the choice I made. So, thank you for your help in purchasing a vehicle that I love and feel safe in. Barbara Humphries More

I used USAA's car buying service and found the exact car I wanted at Fletcher Jones. Shawn emailed me within 30 minutes of my initial request and had all the paperwork completed before we even arrived at th I wanted at Fletcher Jones. Shawn emailed me within 30 minutes of my initial request and had all the paperwork completed before we even arrived at the dealership the next day. We did not use their in-house financing so we had to do a little paperwork with the finance people, but other than that we were in and out very quickly with our brand new 2011 Toyota Prius. Overall we are very happy with our buying experience at Fletcher Jones. More

A casual first time visit to the dealership was followed by phone contact from Brandon Mondido. After establishing the car of my choice, he monitored the arriving inventory and contacted me when the car was by phone contact from Brandon Mondido. After establishing the car of my choice, he monitored the arriving inventory and contacted me when the car was available. During the sales event, I was treated with respect and as a serious customer. More

Shawn was our salesman and was extremely helpful and willing to take the time to show us the vehicles we were interested in looking at. He was very knowledgeable about the vehicles and was able to give willing to take the time to show us the vehicles we were interested in looking at. He was very knowledgeable about the vehicles and was able to give us the information we needed in order for us to make an informed decision about our purchase. We felt that Shawn gave us a very fair price and was considerate while we decided on whether to trade in our vehicle. Overall, Shawn provided us with an excellent buying experience and we would highly recommend him to our friends and family. My mother did come in and purchase a vehicle from Shawn less than a week after we made our purchase. He is an outstanding person and has the customer's best interest in mind. Sam Upton was also very friendly and informative regarding our financing options. He was very knowledgeable about the programs that were offered and was great at explaining all of the details to us. We are so impressed by the kindness and professionalism of these two gentleman! More

They are honest, helpful, kind people that will not take advantage of you and make sure that you are receiving the highest of quality assistance at all times. advantage of you and make sure that you are receiving the highest of quality assistance at all times. More