David Wilson's Toyota of Las Vegas

Fantastic An excellent dealership to work with and our salesman Shawn Locke was the first ever car salesman that we felt totally comfortable with and that we w An excellent dealership to work with and our salesman Shawn Locke was the first ever car salesman that we felt totally comfortable with and that we were not being taken advantage of. We have dealt with many. He went out of his way to make sure that we knew how everything worked and gave us the deal that we were looking for and then some. We were introduced to everyone in the dealership including the service manager . The finance office Vinnie was great and he honored all agreements and didn't try to oversell us. Never felt rushed or any game playing.Hats off to Shawn and Dave Wilson Toyota. No hard sell on anything.We will definitely be lifetime customers. What a great find on the internet when we found Shawn. More

service department Thank you so much again for your excellent service, and fixing my tires right away for my kids safety thank you to Scott Gafforini and Randy and the Thank you so much again for your excellent service, and fixing my tires right away for my kids safety thank you to Scott Gafforini and Randy and the whole team More

Great great great&great. Great person great sales man great personality very knowledgeable definitely know what he is doing. Thanks for everything shawn. Great person great sales man great personality very knowledgeable definitely know what he is doing. Thanks for everything shawn. Very sincerly. seyni.i will definitely recommend everyone i know to you started from the time i left the the dealership thank you thank you and thank you from the bottom of my heart. From :seyni. More

Excellent Service! Good Guy! My wife and I were looking for new vehicles. Mine had recently been totaled and hers was getting a bit old. I shopped around with multiple dealerships My wife and I were looking for new vehicles. Mine had recently been totaled and hers was getting a bit old. I shopped around with multiple dealerships before ending up at David Wilson's in front of Shawn Locke. OK, lets be honest, nobody likes dealing with car dealers. You feel like they are all just scammers trying to rip you off! Shawn didn't make me feel this way. Obviously he needs to make money but I didn't feel like he was trying to rip me off. After negotiations and some serious thought we went ahead and purchased two vehicles. I'm not sure if we got the greatest deal but I feel confident that we got a good deal and we were totally treated fairly throughout the whole process. I'd definitely recommend Shawn to a friend! Sincerely, Clint Montgomery Montgomery Media Productions www.MontgomeryMedia.biz More

They lied to me I have purchased or leased 3 vehicles from this dealership in the last 18 months. I have purchased a new, fully loaded Highlander and leased a new, f I have purchased or leased 3 vehicles from this dealership in the last 18 months. I have purchased a new, fully loaded Highlander and leased a new, fully loaded Rav4. The last one was a leased Prius. The sales manager told me that he would "definitely" take the Prius back in 12 months if I did not want it any longer (due to working out of town). Today, I went in to see what options I had, as I have started working out of town. He lied and said he never said that. In fact, he said he would "Never say that". He said he would take it back when I signed the lease paperwork in front of 3 people, not including myself. My bad for not getting it in writing, but I had a history with the dealer and up til now, they were great. I was going to purchase 2-3 more vehicles in the next 18 months, but will not buy them from David Wilsons Toyota. I may have decided to keep the Prius for the entire lease period and still may, but no matter what, I will never do business with this slimy dealership again. More

Worst buying experience EVER, left in tears... & no car Take the time to read this review in it's entirety as it will COMPLETELY convince you to NEVER buy a car... or even CONSIDER buying a car at this terr Take the time to read this review in it's entirety as it will COMPLETELY convince you to NEVER buy a car... or even CONSIDER buying a car at this terrible dealership. I was set, 150% set on a 2015 Toyota Corolla LE model, the sales representative who assisted my along the way was Ramon. After hours of going back on forth on prices, we finally started to enter the range that I wanted when it came to monthly payments on buying a car. We shook hands when we reached my dream number and the car was mine. Deep down I felt like I wasn't getting the best deal, but I desperately needed a car so I did what I thought I had to do at that time. My father was upset when the numbers weren't where HE wanted them to be, so he asked them to give me slight incentives in order to keep me as a customer. They fought the incentive that my father had asked for which was 1 extra year extension of the maintenance warranty as the price was $500 off from where he would've liked to see the price. After constantly telling me that the incentive I wanted was impossible, I told them I would walk out without a purchase. Of course, they lied saying it wasn't possible but when I threatened to leave, they suddenly seemed to make it "possible"... hmm... ironic, isn't it? I went in the finance room that I was going to sign a contract for $225/Month with 0% Financing and $5500 down. After being at the numbers I wanted, and the incentives I wanted.. I finally made my way over to the financial specialist... Han. Han is a Vietnamese gentleman with the absolute worst customer service skills and attitude I have ever seen at any car dealership & keep in mind... I went to 5+ dealerships that day alone. Please keep in mind that I am only 19 years old.. I am a first time buyer so I had warned all representatives I would be calling my father for input quite often. When I get in the room and begin finalizing signatures... they bumped my price up about $15/ month... My end price was about $250/ month... HOW IS THE ORIGINAL $225 price anything close to $250?? The answer is... it's not. I am a student in college, $25 a month for 60 MONTHS IS SUBSTANTIAL. I was told that the extra money per month was for the GAP insurance. Obviously the GAP insurance is a necessity and that is something that should have either A) Been included in my $225 payment per month OR B) I should have been warned that somewhere down the line of contracts I'd be signing today, my price would NOT be what they had originally told me. The funny part? This was no where near the bad part. After I had told Han that I refuse to pay the extra monthly payment... he was EXTREMELY rude, made absolutely no effort to even ask why I was upset and why I refused to sign. He said he would not budge at all & the gap fee was something they would not give a discounted rate for. When I told him my father told me not to sign, he literally told me "Your father is out his mind" in a derogative tone, and that is where I lost my cool. YOU DO NOT YELL AT YOUR CUSTOMERS AND TALK BAD ABOUT THEM, that is rule number one that every single sales specialist should know, maybe he didn't get the memo. My biggest problem is that this place is full of lies. You cannot tell a customer they will be getting a rate if it is not something you will honor. I lost respect for Ramon when I walked out completely In tears, explained the situation to him & he also made no efforts to stop me. All that was mentioned by Ramon was the fact that he wasn't "going to be making any money off of me & I wasted his time". Again, not something you want to say to your customers. As I drove off in tears almost having a panic attack, I get a call 5 minutes later from Ramon asking me to come back, and that they will honor my $225/month payment WITH gap insurance. Now my question is.. why couldn't they have done that while I was in tears sitting in their office? This place low xxxxx customers to an extreme and if you want to throw money out the window... this IS the place for you. If you want to purchase a quality Toyota at a lower price with WAY more incentives... check out Auto Nation Toyota just about 5-8 miles down the road on Sahara. More

Shawn Lock 8/8/15 tacoma The expierance I had was smooth and pleasant. I wanted a titan but it got sold however Shawn Locke had the courtesy to let me know it got sold before The expierance I had was smooth and pleasant. I wanted a titan but it got sold however Shawn Locke had the courtesy to let me know it got sold before going to my appt. Later Ted called me and said let us help u. They did that exactly and kept their word. Shawn took the time to acknowledge our 2 year daughter and interact with her. I work for cox cable and customer expierance comes first. Toyota of las vegas especially Mr Locke made our expierance A+++++. More

Caring-knowlegeable about vehicle - Bought a RAV 4 -this was my 3rd Toyota from this dealership. The people here are very friendly, helpful and knowledgeable. David Wilson's Toyota has t Bought a RAV 4 -this was my 3rd Toyota from this dealership. The people here are very friendly, helpful and knowledgeable. David Wilson's Toyota has the best team. Burnett Newkirt was very thorough with instructions and going over all features on my new car. I was very comfortable making this purchase. More

This dealership was the ONLY Toyota dealership that listened I had attempted to find a solution with a brake issue for a 2004 Corolla. I called every dealership in the Vegas area; the others were rude, very unp I had attempted to find a solution with a brake issue for a 2004 Corolla. I called every dealership in the Vegas area; the others were rude, very unpleasant, arrogant, unhelpful and that was if they bothered to answer the phone. There is no way I will ever consider their services. If they are that unpleasant on the phone how are they in service department? Yelp reviews - you nailed the other dealerships on the head! David Wilson's customer service actually answered the phone, were kind, resourceful, helpful, honest, knowledgeable and thorough! Mike Weaver was incredible, willing to help me solve the problem and was actually KIND, willing to find a solution and cared about the outcome for my vehicle. Sincerely, thank you! More

Really good deal and salesman We wanted a good deal but did not know what kind of Toyota we wanted so looked at a lot of cars first with one salesman then we met James and he helpe We wanted a good deal but did not know what kind of Toyota we wanted so looked at a lot of cars first with one salesman then we met James and he helped us find the perfect car. It was our first time seeing a Venza and it had everything we wanted all in one car so it worked perfect. He showed us so much in that car that I wanted it but I want a good deal and got a good deal thank you James. He took time with everything and helped me set up phone and music. This is a good store. More