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David Wilson's Toyota of Las Vegas

Las Vegas, NV

4.4
1,751 Reviews
Full-service Toyota dealership specializing in new vehicle sales, used vehicle sales, service, and parts.
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3255 E Sahara

Las Vegas, NV

89104

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Showing 1,751 reviews

September 07, 2023

Love this dealership. Always good experience. Never had any issues with work done here always with in estimated bill.. More

by shevawnpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Morelock
Sep 14, 2023 -

David Wilson's Toyota of Las Vegas responded

Thanks for being part of the family! We're glad you receive great service here and we can't wait to work together again soon. Hope all is well. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

September 07, 2023

Really upset at the way they do the service they forgot to put my trucks maintenance required button off or reset and now I’m here with that showing on my dashboatd More

by LADY_EEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Salazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

David Wilson's Toyota of Las Vegas responded

We're disappointed to see this was not reset and you are now inconvenienced. Please contact me at your convenience, as we'd like to help get this taken care of and make this as accommodating as possible. I look forward to speaking with you. Regards, Ken Henry Fixed Operations Director khenry@toyotaoflv.com

Sep 20, 2023 -

LADY_EEH responded

Ok give me a call

September 06, 2023

IF I COULD I WOULD RATE THIS PLACE A 0 STARS. WORST DEALERSHIP I EVER DEALT WITH!!! THEY DID NOT COMMUNICATE WITH ME AND WERE NOT TRANSPARENT WITH ME AT ALL. THEY THREATENED TO TAKE MY CAR AWAY F More

by AMARIEREGALA10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edgar Salazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN MILLER 0 STARS
September 02, 2023

The service provided by Toyota, my writer Chuck G. was outstanding very personal attending. When are, if I have to return I like to see Chuck. Keep up the good work. Tommie H. More

by HAYESTOMMIE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffin
Sep 06, 2023 -

David Wilson's Toyota of Las Vegas responded

Thank you for choosing us, Tommy! We are so pleased to hear Chuck went above and beyond to deliver quality service. We hope to work together again in the future. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

August 31, 2023

The Service center is usually very efficiently run. When you have an appointment, it helps make things go pretty smoothly. Drop off and pick up is very easy, but I miss the wash they used to give your More

by GERALDMERKLEY
Recommend Dealer
Yes
Employees Worked With
Mike McDermott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

David Wilson's Toyota of Las Vegas responded

Thank you, Gerald! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

August 30, 2023

Staff was Great and always are friendly. Was quick! Didn’t have to wait too long. More

by THERESA.DIVITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

David Wilson's Toyota of Las Vegas responded

Thank you for choosing us, Theresa! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

August 30, 2023

Went in to get oil change last minute and got in for service same day More

by JMKIDSROOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Morelock
Sep 01, 2023 -

David Wilson's Toyota of Las Vegas responded

We're happy to see that our team was able to accommodate you same day. We do see that you left just a 3-star rating. If you did face any issues here during your service experience, please feel free to reach out and let us know where we fell short. Your feedback is important to us here. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

Sep 02, 2023 -

JMKIDSROOM responded

3 star was given for the the 1st half of my visit and service at Wilson Toyota. The ball was dropped at the end as I waited over 25 minutes to get my car. I saw 2-3 other customers get their car after I’ve been waiting. I went to car porter and reminded him I’ve been here 20 minutes now. He was wearing a floppy hat other gentleman was wearing tattooed fake sleeves on arms. No problem we will get it. No sorry for wait/wasting my time. 10 minutes and 1 other customer got their car. Car comes and the tattoo guy never looked at me no sorry just pulled out the plastic and floor protector and threw it I think a little harder than normal like I was bugging him. Unfortunately all good until this. If they would have been a little just a little apologetic would have went a long way. Keep in mind the dealership is more expensive on oil change and it’s 1 -1/2 hour to wait I can go to so many places to get faster and less charge on oil change.. Darlene Moreloock was great helping me.

August 29, 2023

Excellent customer service. Was respectful, helpful and willing to work with me on the pricing and trade-in value. More

by GDSCHLAHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randall Juba
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

David Wilson's Toyota of Las Vegas responded

We take pride in providing quality service and we're happy that you received just that. Congrats on your new vehicle and welcome to the family. Please don't hesitate to let us know should you have any questions about anything. We're here to help. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

August 29, 2023

Excellent team here at David Wilson’s Toyota of Las Vegas. This was the best experience I’ve had when purchasing a vehicle. They answered all questions I had, and we’re very patient in making sure I ha More

by BRYCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Juba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky from Parts was excellent, and communication was top tier with updating me on a order I placed, and helped me find everything I needed.
Aug 30, 2023 -

David Wilson's Toyota of Las Vegas responded

Bryce, Congrats on your new truck! We are so happy to see that you had the best car-buying experience possible and you drove home satisfied. We appreciate both your business and your feedback and we can't wait to see you here at your first service visit. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

August 05, 2023

Excellent customer service. We needed a Tacoma to replace our old one and Ryan found one for us when other dealers couldn’t. Very happy with our truck . Ryan was great to work w More

by Sue
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 08, 2023 -

David Wilson's Toyota of Las Vegas responded

Thank you so much for your kind words, Sue! We're thrilled to hear that you had a great experience with us. We appreciate your visit and hope to see you again soon! Congratulations on your new Tacoma! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

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