David Wilson's Toyota of Las Vegas

Love my tundra Salesman showed me everything I said I was interested in and made the deal on my terms after test driving. Had a few hiccups with the finance departme Salesman showed me everything I said I was interested in and made the deal on my terms after test driving. Had a few hiccups with the finance department which is the only reason for four stars instead of five (may have been an unavoidable incident) but my salesman was able to help me out and took care of me. More

Great service Over the last few years we have been coming to David Wilson's to purchase our cars. The reason why we come here is because they tell us like it is. Th Over the last few years we have been coming to David Wilson's to purchase our cars. The reason why we come here is because they tell us like it is. They listen to our needs and wants. They don't waste our time showing us products we can't afford. They are patient and don't make you feel like just another sale to their check. We've been shopping here for years and continue to do so, especially as long as Randall "Randy" is around. More

An actual enjoyable experience I hate buying a car from a dealership, it is an incredibly stressful, expensive, and LONG ordeal. My experience at David Wilson's was the opposite of I hate buying a car from a dealership, it is an incredibly stressful, expensive, and LONG ordeal. My experience at David Wilson's was the opposite of what I was expecting! The enjoyable experience I had was due in no small part to the amazing customer service I received from Allen and Hutch. Both Allen and Hutch went above and beyond to help me find the right car for me at a price I could afford. At no time did I feel like I was being pressured to purchase anything, most of our conversations revolved around dogs, food, and teasing Hutch mercilessly! Both Allen and Hutch made me feel like they actually cared about me beyond the commission I could get them and I will be purchasing all my new cars from them as long as I am Las Vegas. More

overall experience I came into the Toyota dealership looking for a car. Michael Manticoff approaches me and begins to help me look for the right car for me. I decide on I came into the Toyota dealership looking for a car. Michael Manticoff approaches me and begins to help me look for the right car for me. I decide on the car after his help and knowledge about the vehicle. He then explains the paper work along with his manager who both did a fantastic job in explaining to me. Once the deal was settled I then go to finance and again the service and help was great, I then pointed out a scratch and was told that would come off within a few days but never did so I contacted Michael and told him about the scratch and a few others I noticed and he then told me to call Sarah Kilby to explain the situation and after I spoke with her she was going to talk to Michael and give me a call the next day, she did talk to Michael but I never received the call, so I gave it a few days and still no call which made me feel like nobody wanted to give me an answer or even wanted to help which led to the review. About a week later from the first time I spoke to Sarah, Michael calls me and asked if I talked to Sarah which obviously I did, I explained to Michael what happened and the next day she called. Turns out there was a miscommunication somewhere in the process but that was all handled and taken care of. Sarah, Michael and the Toyota dealership helped me out and took care of me and we worked things out in the end. More

Helpful staff who work with you to get what you want My sales lady (Carolina Paez) was not only a nice individual but went above and beyond to assist me with perches of my new vehicle I was so happy to f My sales lady (Carolina Paez) was not only a nice individual but went above and beyond to assist me with perches of my new vehicle I was so happy to feel like i wasn't at any point being taken advantage of and for that all have to say is thank you all so much for helping me out with my car I appreciate every one and Carolina paez thank you. More

great experience I was having a dreadful time repairing my 2005 prius at Centennial Toyota. As soon as I got it back I took it to Dave Wilson's Toyota in Las Vegas. I was having a dreadful time repairing my 2005 prius at Centennial Toyota. As soon as I got it back I took it to Dave Wilson's Toyota in Las Vegas. Harold Gussman answered my first call to them and had some great recommendations When I went in to buy the new car, I worked with Randy Juba. The sale was terrific, they gave me the trade-in price I wanted, Zero percent financing, and found the exact car I wanted from another dealer. The whole thing was seamless. The only reason I went to Centennial for repairs was convenient location. I don't care how far I have to go to get the service, I'll always take it to Dave Wilsons. It was just a terrific experienced More

Not stressful at all. I would recommend Las Vegas Toyota to any of my friends but I would also tell them they needed to have Allen Morris as their salesman. What a wonderfu I would recommend Las Vegas Toyota to any of my friends but I would also tell them they needed to have Allen Morris as their salesman. What a wonderful salesman. I never felt pressured and he took his time with us getting us the very best deal. Thank you Allen Morris you have made a loyal customer out of us. Glenn and Kristie Stepp. More

Fraudulent dealership I test drove one car and it was switched out for a lessor model. A salesman Nelson approached me saying he was going to lose his job if he didn't sale I test drove one car and it was switched out for a lessor model. A salesman Nelson approached me saying he was going to lose his job if he didn't sale cars. I told him I'd come in and when I didn't he bugged me until I did. He told me his brother is a manager and they'd hook me up. They sold me the L model while pushing the LE. I never tested the L or had no idea what I had bought. They just insisted on delivering the car to my home that same night, without my down. Because the car was very different I complained. I filled out and online survey, I thought had came from Toyota.com, I thought would be confidential. Within an hour I received a call from the CSM regarding my complaint, after explaining to her, I then get a message from Nelson asking why I had complained against him. I was told 4 days later to return the car, because of my income. I did and now I am having an issue with the return of my deposit. They charged me over $19,000 for the L model with no added features. @Toyota should be ashamed. I have 2 signed contracts and now they're saying I don't qualify. More

My New Prius After over three weeks of searching for a new Prius, and several bad experiences, I finally found a dealership I could trust. Sam U and Randy J were s After over three weeks of searching for a new Prius, and several bad experiences, I finally found a dealership I could trust. Sam U and Randy J were sincere and trustworthy, and upfront with me. They helped relieve much of my anxiety about leasing a new car and explained everything in a simple and understandable way so I was comfortable with my decision. Not to mention, I didn't spend countless hours waiting for pricing and financing. In just two hours I was driving away in my beautiful new car. I couldn't have asked for more! More

Poor customer service! I got a 2014 Toyota Camry from here early March. I was told I had to resign my contract due to issues with a bank. I resigned later on in the month. O I got a 2014 Toyota Camry from here early March. I was told I had to resign my contract due to issues with a bank. I resigned later on in the month. Only to find out it's a scam some dealers do to get you to pay higher interest rates and higher payments.(i am a first time buyer) then I had issues with getting a green slip to register my car. I was told by Jeremy shankster from the financial department that it would be ready in a few days. A few days go by I call and ask for my green slip, front desk have it. I get transferred to the financial department they say it's there and to come pick it, I drive down there and they don't have it. This happened four times in a row! I finally get them to print me a day later after the placard expires! I talk to Jeremy shankster about this and he says the DMV will apparently waive the late fees or they will cover it. When I try to register the car I find out it doesn't have valid passing smog test! Which apparently dealership smog tests are good for 90 days. I go back there and they send me to Sarah Kilby. She apparently goes out to get the smog test again or something. She comes back with a smog for a completely different car! I am already late to register the car getting charged late fees. Which I asked the DMV is like only six dollars for my car. They literally want to write me a check for six dollars! This place has horrible customer service! More