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David Wilson's Toyota of Las Vegas

Las Vegas, NV

Overview
Employees
Reviews
Vehicles
4.3
1,586 Reviews
Full-service Toyota dealership specializing in new vehicle sales, used vehicle sales, service, and parts.
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3255 E Sahara

Las Vegas, NV

89104

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Showing 1,586 reviews

September 14, 2023

Waited for nearly 4 hours to get an oilchange and inspection. This was too long. More

by KSLOAN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Morelock
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Sep 15, 2023 -

David Wilson's Toyota of Las Vegas responded

We agree that is too long for basic services. I'd like to learn more about when you stopped by so I can address this with our team and make sure we're completing services in a more timely manner. Please contact me at your convenience. I hope to hear from you. Regards, Ken Henry Fixed Operations Director khenry@toyotaoflv.com

September 14, 2023

Service writer very personable and friendly. New his business and made good recommendations. Over all excellent experience. More

by TONY@SINEVADA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Henry
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Sep 15, 2023 -

David Wilson's Toyota of Las Vegas responded

Tony, We're very happy to see you had a positive service experience. Thank you for choosing us here for your vehicle needs and we hope to serve you again soon. Regards, Vinny Bonifatto General Sales Manager vbonifatto@toyotaoflv.com

September 14, 2023

I loved the waiting area and fast service My tech was nice as well. Efficient More

by Avana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Sep 14, 2023 -

Avana responded

Great job

Sep 14, 2023 -

Avana responded

Keep up the great work and great service

Sep 15, 2023 -

David Wilson's Toyota of Las Vegas responded

Avana, We're very happy you enjoyed both our service and our facility. Thanks for this 5-star review and we can't wait to see you here at your next visit. Regards, Vinny Bonifatto General Sales Manager vbonifatto@toyotaoflv.com

September 13, 2023

Took my truck for oil change. I’m the past they always check tires, brakes, wipers etc. This time none of that was done. More

by LIZLASVEGAS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Sep 14, 2023 -

David Wilson's Toyota of Las Vegas responded

Providing accurate service is vital, which is why this is discouraging to read. When you have an opportunity, I'd like to learn more about this and make sure we complete all services. Please contact me at your convenience. I look forward to speaking with you. Regards, Ken Henry Fixed Operations Director khenry@toyotaoflv.com

September 13, 2023

The dealership was quick and friendly when I did my oil change. Will be coming back again. More

by CARLOSNIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rossey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

David Wilson's Toyota of Las Vegas responded

Carlos, We're happy to see you received prompt and quality service. Thanks for sharing your experience and we can't wait to see you here at your next visit. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

September 13, 2023

People are always friendly and willing to assist with a positive attitude. Welcoming, smiling faces. More

by LUPITA.7233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ
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Sep 14, 2023 -

David Wilson's Toyota of Las Vegas responded

We take pride in providing quality service and we're very happy that you receive just that. Thanks for sharing this and we'll see you here again soon! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

September 13, 2023

Great service. They got me in fast and the car was ready quickly. I would definitely use again. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ Parham
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Sep 13, 2023 -

Paul responded

EJ was great to work with.

Sep 15, 2023 -

David Wilson's Toyota of Las Vegas responded

Paul, We're happy to see EJ and our team got you in and out in a timely manner. Thanks for stopping by with your vehicle and we'll see you here at your next visit. Regards, Vinny Bonifatto General Sales Manager vbonifatto@toyotaoflv.com

September 13, 2023

It's good, but the waiting time Its too much. And the person who asistes me was not very courteous. More

by arturohdz1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis J Parham
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Sep 14, 2023 -

David Wilson's Toyota of Las Vegas responded

Arturo, We appreciate both your patience and your feedback. We always want to be providing prompt and quality service, which is why this is disappointing to read. I'd like to learn more about where we've fallen short here in our service department, as your feedback helps us improve as a dealership. Please contact me when you have a moment. I look forward to speaking with you. Regards, Ken Henry Fixed Operations Director khenry@toyotaoflv.com

September 13, 2023

the tracking sensor kept coming on, blinking and making noise that was original part that I wanted to be fixed which it was not done More

by ELTONMOSES50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike McDermott
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

David Wilson's Toyota of Las Vegas responded

Elton, As our team mentioned to you, there is no issue with your lane departure sensor. Our tech went on a test drive with you and educated you on how to push the button that turns off that sensor. Should you like any more information on this feature or any of your vehicle's other features, please contact me and I'd be happy to get you connected with a technology specialist. Regards, Ken Henry Fixed Operations Director khenry@toyotaoflv.com

September 12, 2023

Car was not delivered as promised, it was extremely displeasurable doing business with this company. Car was not ready when I was notified it would be. They installed aftermarket alarm at the dealershi More

by LOFTDUDE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Redden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Salazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Marcos
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Sep 13, 2023 -

David Wilson's Toyota of Las Vegas responded

We're discouraged to read that you have experienced multiple issues during the car-buying process and you are dissatisfied. When you have an opportunity, I'd like to speak with you further about these concerns and see what we can do to address them and make sure that you are satisfied. Please contact me at your convenience. I look forward to hearing from you. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

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