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David Wilson's Toyota of Las Vegas

Las Vegas, NV

4.3
1,419 Reviews
Full-service Toyota dealership specializing in new vehicle sales, used vehicle sales, service, and parts.
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3255 E Sahara

Las Vegas, NV

89104

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Showing 1,419 reviews

August 23, 2018

Exceptional service and staff Let me tell you that Mike Mcdermott`s caring and attention to detail of your needs for your vehicle far exceeds my expectations every time I go in for More

by Erlfnch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

David Wilson's Toyota of Las Vegas responded

It's a pleasure to hear that Mike always goes the extra mile to give you an enjoyable service visit! Customer satisfaction is what keeps us going and we hope that you will visit us again soon. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

August 21, 2018

Helpful and reliable I recommend David Wilson's Toyota for service. They are fast and polite, and provided a truly exceptional experience. I intend to have my car service More

by myrav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Torres
Aug 22, 2018 -

David Wilson's Toyota of Las Vegas responded

It's a team effort here as we strive to provide our customers with the best service possible. Thank you for your business and we look forward to serving you again! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

August 19, 2018

Very knowledgeable I recommend David Wilson's Toyota. The buying experience was the best I've had yet. Randy, Toyota's Tacoma expert, is fantastic! He knew everything a More

by Nikmarie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Juba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

David Wilson's Toyota of Las Vegas responded

We are thrilled to hear about how happy you left our dealership and we are so grateful to have you as a part of our family. Enjoy your new Tacoma, and should you ever need anything else, please don't hesitate to call or visit us again! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

August 13, 2018

The best team ever They do the best to help you... best customer server and attention from Sam U and Martin Carrillo was great explain every little detail to me ... I ha More

by Pattyta86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Carrillo
Aug 13, 2018 -

David Wilson's Toyota of Las Vegas responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Martin and Sam. Thank you so much for choosing us, and please stop by in the future to let us know how your new car is treating you! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

July 25, 2018

Randall Juba #1 sales agent Randall Juba made our auto buying experience worth buying. He made us feel that he is there for our best benefit. The best agent ever. More

by Lolet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Juba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

David Wilson's Toyota of Las Vegas responded

Randall is awesome and we are so happy to see that he worked hard to get you into the Toyota you deserve. Thank you for this quality review and we hope to see you soon! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

June 13, 2018

Regular service work All work was done as expected. Was easy to schedule appointment did it online. Work was completed on time and no work was performed without my approva More

by dave49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McDermott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

David Wilson's Toyota of Las Vegas responded

Hi Dave, We're glad that you had a quality service experience and look forward to working together again in the future. We appreciate your feedback regarding our shuttle service and will take this into consideration. Regards, Wido VanMuyden Service Director wvanmuyden@toyotaoflv.com

May 14, 2018

Do Not Trust Them! Their service department is very unreliable and un trust worthy!. Do not recommend their service department for anyone. I was asked to purchase unnece More

by Kemil Herath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
May 14, 2018 -

David Wilson's Toyota of Las Vegas responded

Hi Kemil, We're disappointed that you've not been satisfied with the level of service you received. I'd like to speak to you about the service package you purchased. Please contact me when you have a moment to discuss this. Regards, Wido VanMuyden Service Director wvanmuyden@toyotaoflv.com

May 15, 2018 -

Kemil Herath responded

Hello Wido, I did not purchase any service packages. Just a regular service. Kemil.

Sep 24, 2018 -

Kemil Herath responded

Update: RIght after this review, Service director Wido, contacted me via phone. He assured to me to either refund the extra money charged by Toyota or to, provide me with a free service. After talking to him, I took the free service option. He promised me to send a document regarding this and to note regarding the case. Unfortunately he did neither. 5 months later, now When I'm trying to schedule my service no one in the dealership or Toyota Customer service department knows about such an agreement. Toyota customer service is now giving me the run around too. I have been a Toyota owner for over 10 years now. And I'm utterly disappointed with this.

May 08, 2018

Unhappy customer Keeping this simple....I noticed on this and other review sites that after this morning's visit and service on my vehicle, I will never return to this More

by Unhappy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eduardo Aguilar, Wido Van Muyden
May 09, 2018 -

David Wilson's Toyota of Las Vegas responded

We're disappointed that our service team didn't provide you with the quality service that people have come to expect from us here. When you have a moment, please contact me, as I'd like to learn more about the issues you faced here. I hope to hear from you. Regards, Wido VanMuyden Service Director wvanmuyden@toyotaoflv.com

April 18, 2018

customer service? where? I just wanted to schedule an appointment, I called and a young woman forwarded the call to service department where it rang and rang then click, and b More

by Msfjcruiser
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
nobody! they won't answer the phone.
May 09, 2018 -

David Wilson's Toyota of Las Vegas responded

Communication is vital and we're disappointed that your call was not answered in a timely manner. We appreciate you bringing this to our attention and we'll be working hard to make sure this doesn't happen again. Should you like to discuss this in any further detail, please contact me. Regards, Wido VanMuyden Service Director wvanmuyden@toyotaoflv.com

April 16, 2018

Great customer service Went in looking for a Tundra was helped by Kevin F they worked with me and got me approved just couldn’t do the down payment at this time but will def More

by Jaylin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flores
Apr 17, 2018 -

David Wilson's Toyota of Las Vegas responded

Hi Jaylin, We are happy to hear that your experience with Kevin was nothing short of amazing. Please let us know if there is anything else we can do to help you get into the Tundra that you want. Here to help! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

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