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David Wilson's Toyota of Las Vegas

Las Vegas, NV

4.3
1,419 Reviews
Full-service Toyota dealership specializing in new vehicle sales, used vehicle sales, service, and parts.
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3255 E Sahara

Las Vegas, NV

89104

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Showing 1,419 reviews

July 03, 2023

Service department was rude when a ask for discount that show the web site dealer More

by ABELACA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jul 03, 2023 -

David Wilson's Toyota of Las Vegas responded

We are disappointed to see you weren't treated properly when you mentioned this service discount. I'd like to learn more about when you were here and who you spoke with. Please contact me at your convenience. I look forward to hearing from you. Regards, Mike Weaver Service Manager mweaver@toyotaoflv.com

July 02, 2023

Excelente¡ Alexander Lopez y Sam Upton me dieron un trato muy agradable. Estoy encantada con el servicio que he recibido de parte del equipo. More

by Rosmery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Lopez
Jul 05, 2023 -

David Wilson's Toyota of Las Vegas responded

Gracias por su visita, Rosmery! Somos muy afortunados de tener a Alexander en nuestro equipo y nos agrada saber que disfruto de su visita. Hasta la proxima! Saludos, Miki Radan General Sales Manager mradan@toyotaoflv.com

July 02, 2023

Was told i was not in the system and then that i had no appointment. Waited 4 hours before i was told what was wrong with my car. Had to leave my car overnight. Next day asked if my car was ready and no on More

by BEMPALME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

David Wilson's Toyota of Las Vegas responded

We appreciate your patience and your feedback. We always want to be as accommodating as possible and we're disappointed that this was not the case. I would like to learn more about your recent experience so I can address this properly with our team. Please contact me at your convenience. I hope to hear from you. Regards, Mike Weaver Service Manager mweaver@toyotaoflv.com

July 02, 2023

I just wasted my time, I make an appointment and they didn't even have the time to check the car, so I have to make another one and Ricardo was not very friendly or helpful. More

by MAYMAGUE1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo
Jul 03, 2023 -

David Wilson's Toyota of Las Vegas responded

We are disappointed that we could not accommodate you in as timely of a manner as possible and you have to return for this service. I would like to speak with you further and learn more about what transpired so we can make sure something like this doesn't happen again. Please contact me when you have a moment. I hope to hear from you. Regards, Mike Weaver Service Manager mweaver@toyotaoflv.com

July 02, 2023

Por medio de la presente envío mi agradecimiento al Sr Eduardo Aguilar. Por su apoyo incondicional hacia mi persona y que me ayudo con mi automóvil y economía para salir a salir con la compostura de m More

by TRUJILLOMARIA3001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Kilby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gafforini, Wido Van Muyden, Huong Luu, Thania Carrillo
Jul 05, 2023 -

David Wilson's Toyota of Las Vegas responded

Gracias por sus estrellas, Maria! Que bueno saber que Eduardo le brindo una excelente visita. Hasta la proxima! Saludos, Miki Radan General Sales Manager mradan@toyotaoflv.com

June 30, 2023

Frankie Campbell and Sam Upton were very pleasant to work with. Customer service and handing my questions and concerns were listened to. I miss my Sienna as now I can’t travel with my family and animals in 1 More

by TMACKENDRICK42
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Campbell
Jun 30, 2023 -

David Wilson's Toyota of Las Vegas responded

Congratulations on your new truck! It's wonderful to hear Frankie & Sam ensured you left with a smile on your face. Welcome to the family! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

June 30, 2023

Dan wasn't awesome representative of Toyota He was fair and honest Your service department was very quick More

by RAYDERFN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name was Dan
Jun 30, 2023 -

David Wilson's Toyota of Las Vegas responded

We love to hear Dan delivered an excellent visit! Thank you for your stars! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

June 30, 2023

I think some of the mailings are a great Idea and attractive, but the creative pricing is a turn off. If the coupon is for 49 then the paperwork should have the original price and the price with the More

by RENA-RENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Huong Luu
Jul 03, 2023 -

David Wilson's Toyota of Las Vegas responded

Rena, We appreciate your feedback. This is definitely something we will be taking into account, as transparency is very important to us here. Thank you for sharing this and please feel free to reach out should you like to discuss this any further. Regards, Mike Weaver Service Manager mweaver@toyotaoflv.com

June 29, 2023

This dealership I have been going to for seven years, this is a good place to get your car repaired. More

by MAEEVANS517
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

David Wilson's Toyota of Las Vegas responded

Thank you for being a valued member of the family! We look forward to continuing to deliver the quality service you deserve! Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

May 21, 2023

THIS DEALERSHIP SOLD ME A CAR WITH A BAD TITLE! !! I paid cash for the vehicle and a month after I purchased it Jan, the Finance Director, informed me of the situation. He refused to help me find an More

by msjesskato
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jan, Finance Director
May 23, 2023 -

David Wilson's Toyota of Las Vegas responded

Jessica, While we were unable to keep your son in this vehicle for reasons beyond our control, we're disappointed our team didn't do more to find another vehicle for him. We're glad that you were able to get him into a vehicle elsewhere, and we hope he's enjoying it thus far. Regards, Miki Radan General Sales Manager mradan@toyotaoflv.com

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