David Taylor Michigan City Chrysler Dodge Jeep Ram
Michigan City, IN
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I spoke with Joseph Green about the airbag light on the inside of my 2021 Jeep Grand Cherokee. He set up an appointment with me to resolve the issue. Joseph met me in the parking lot and assured me that th inside of my 2021 Jeep Grand Cherokee. He set up an appointment with me to resolve the issue. Joseph met me in the parking lot and assured me that the issue would be resolved promptly. Joseph let me know that the repair of the airbag light was covered under my Jeep Wave plan. He provided me with a loaner car until the repair was complete. Joseph kept contacted me several times in reference to updating me on the progress of the repairs. Joseph explained that my vehicle also needed an oil change and tire rotation. He offered a plan that would allow me 3 oil changes and rotations for $199. He explained the importance of vehicle maintenance. Joseph contacted me to advise me that my vehicle was repaired. He also stated that the oil was changed, the tires were rotated, and the air bag was repaired. Joseph offered me a car wash. When I arrived, Joseph had my vehicle warmed up and looking good. I told him that there was still an alert for the airbag light on Uconnect. He walked me through the process to update the app. He also noticed that the tire pressure was slightly low. He took the vehicle to the repair area and assured me it will be serviced promptly. Joseph returned the keys to me with a full printout of the repairs. Joseph contacted me the next day to make sure I was a satisfied customer. I will recommend any Dodge, Jeep, or Chrysler owner in the Northwest Indiana region to contact Joseph Green of David Taylor Michigan City Chrysler Dodge Jeep Ram to have all of their vehicle's serviced. More
Tim provided an outstanding experience from our initial phone inquiry all the way through to the end when we drove away in our brand new Dodge Charger. We traveled over an hour to get the deal that Tim was phone inquiry all the way through to the end when we drove away in our brand new Dodge Charger. We traveled over an hour to get the deal that Tim was able to put together for us on exactly the car and options we wanted. Highly recommended! More
Tim was awesome with everything from taking the order for the challenger to keeping up posted to delivery. He seemed as excited as us when it came in Fantastic as a salesperson the challenger to keeping up posted to delivery. He seemed as excited as us when it came in Fantastic as a salesperson More
The service adviser, Mr. Joseph Green exceeds my expectation. On January 25, 2023, I tried services at Jeep Taylor/Big Michigan City dealership. I am very satisfied because Joseph Green exceeds my expectation. On January 25, 2023, I tried services at Jeep Taylor/Big Michigan City dealership. I am very satisfied because of the speed and. quality of work performed. Thank you , Mr.Taylor, for your leadership. More
The employees are always helpful and friendly and able to answer any questions you may have. The salesperson (Tim) was very knowledgeable and professional in all his time working with us. answer any questions you may have. The salesperson (Tim) was very knowledgeable and professional in all his time working with us. More