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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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September 01, 2022

Bad service never come back. Last time you told me I have a free oil change and when I bring my car in for oil change and you said I don’t have it so I have to pay $165.00 More

by MVHUYNH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Wilson
Sep 03, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to my attention. I would appreciate the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

August 31, 2022

A dealership you can count on from sales to services. There’s no doubt that their staffs are very well trained and knowledgeable simply by the way they represents the company and conduct business. For my More

by H.HARLEYROBINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Sep 01, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, and thank you so much for giving David Taylor Ellisville Chrysler Dodge Jeep RAM such an outstanding review. Exceptional feedback from loyal customers like you keeps our well-trained staff striving to surpass expectations and go the extra mile. We are undoubtedly grateful to have earned your repeat business and trust. Have a wonderful day!

August 30, 2022

Had a known issue with AC looked at by Cory. He refilled my Freon to see if that was the issue. When we realized that didn’t fix it he found the issue and fixed it. Great work and working as int More

by ron.bender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Ron, we know that in this summer's heat no one should be without AC. It was our Service Team's mission to figure out what was going on with it and for us to get it taken care of. David Taylor Ellisville Chrysler Dodge Jeep RAM is glad to know it is working well.

August 27, 2022

As usual, the service at Dave Taylor Ram was exceptional. It's always a pleasure to bring in my Promaster van for service because they are so organized and professional. The work was completed quicker than p More

by sclough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Dwayne?
Aug 30, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Sclough, we truly appreciate you taking the time to write such a glowing review, and trusting us at David Taylor Ellisville Chrysler Dodge Jeep RAM to take great care of your Promaster Van. We'll make sure you always get treated to top-notch service every time you visit.

August 27, 2022

You have a great service department. I won't take my truck anywhere else. For repairs. More

by PAPAJIM_K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Aug 30, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM for your service needs. We are pleased to know that our Service Team has earned your trust and your recommendation. Please let us know if there is anything else we can do for you.

August 26, 2022

They didn’t fix my air conditioning and drained all the Freon left in my car so the air conditioning went completely out. Customer service was horrible and still didn’t solve the issue. More

by No thanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory French
1.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Sep 02, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking a moment to share your thoughts on your recent visit. At David Taylor Ellisville Chrysler Dodge Jeep RAM, we pride ourselves on providing top-notch service and I would like to discuss this further with you. Please contact me directly at your earliest convenience. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

August 26, 2022

It took me 3 trips to the service department and my husband calling the service manager and telling him about a service bulletin he found online that described my problem to a tee. Then I was going to More

by MAMAHOSH57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, I would appreciate the chance to learn more about your experience with our Service Department. When you have a moment, please feel free to reach out to me so that we can discuss your feedback. Thank you. Best regards, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

August 26, 2022

Staff was very polite and accommodating! Wait time was minimal and all my questions were answered. More

by Victoriak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Aug 30, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi! Thank you very much for taking the time to provide your wonderful review! We are glad to hear that your experience here at David Taylor Ellisville Chrysler Dodge Jeep RAM was world-class! Our priority is to ensure communication is placed at the forefront so that we are meeting your needs correctly. Let us know how we can serve you in the future, should you need anything else from us. Have a fabulous day!

August 25, 2022

Quick service, polite staff, clean and comfortable waiting area, rest room clean but out of paper towels. More

by cupant63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Aug 31, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for your feedback about your experience with David Taylor Ellisville Chrysler Dodge Jeep RAM. Glad to learn our team took care of you in a speedy fashion. If there is anything you'd like to discuss regarding your visit, please feel free to reach out to us. Have a nice day!

August 25, 2022

Expecting me when I arrived, explained what was going to be done and then summarized what had been done. More

by BRADELDREDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Aug 26, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you! We take our reviews to heart and are delighted to learn about your visit with us here. Please let us know if you have any additional questions about the services provided and thank you again for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM!

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