David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

They were so kind and knowledgeable. It was a relief to have come across this dealership. The dealership I bought my car from 7 months ago was no help. This dealership helped explained t It was a relief to have come across this dealership. The dealership I bought my car from 7 months ago was no help. This dealership helped explained the process and took car of the problem. Thank you! Yea More

The job was fast and friendly, the service was very good. They did a good job. They did a good job. More

The leader ship team was very good the management acknowledge me what would be best for me and response time was good acknowledge me what would be best for me and response time was good More

Paid way way too much for battery. Redicouls. Went there for auto start and stop working. Should absolutely not cost over 250 or 300. Will probably never buy a new car from there again Redicouls. Went there for auto start and stop working. Should absolutely not cost over 250 or 300. Will probably never buy a new car from there again More

Got an oil change. That took less than a half hour, which for a dealership is pretty good. Then it took an HOUR to tell me my car was done, after I went up and asked wh That took less than a half hour, which for a dealership is pretty good. Then it took an HOUR to tell me my car was done, after I went up and asked why the heck they hadn’t given it to me. Blamed staffing. That’s not staffing, that’s a management problem. More

Everything was great! Everyone was great! I will be coming back for future service needs! Everyone was great! I will be coming back for future service needs! More

Dwayne at the front desk for services was great. Great manners and just great first encounter for your company. Great customer service. He even offered me some promotions the first encounter we had. Great manners and just great first encounter for your company. Great customer service. He even offered me some promotions the first encounter we had. I appreciate him. More

David Taylor Dodge was very professional and they found what was wrong with my Durango. I would highly recommend them. what was wrong with my Durango. I would highly recommend them. More

I had to have work done on my transmission for over a year. Finally you replaced the complete transmission. The problem continued I was speaking to someone about the problem. They said they had the ex year. Finally you replaced the complete transmission. The problem continued I was speaking to someone about the problem. They said they had the exact same issue. They said that their dealership actually changed the plugs. My friend said that corrected the complete issue So when I brought my car in for the fifth time, I explained the above situation. I then received a call from Corey. He told me that the issue was in fact the plugs. I was not surprised. Just very disappointed that I was actually the one too bring up the possibility of that problem. My car was still under the 50,000 mile warranty. I was very surprised when Corey told me that it was going to be $450. to replace the plugs. I told him that I thought that was outrageous because we’ve been working on this while the Jeep was well under the bumper to bumper warranty. Short story they agreed to do the work for $250. I went ahead and had the work done. While I do appreciate the the problem getting rectified , it shouldn’t have taken a year plus has been a very frustrating experience. I’m not convinced that if I had not suggested the plug issue, who knows how long this issue would have gone on. I sure hope that my next issue and visit to your service department is quickly and properly resolved. More

Absolutely great! !! I’m sorry but the gentleman that helped me was verycourteous and explained everything to me . I will definitely be back. !! I’m sorry but the gentleman that helped me was verycourteous and explained everything to me . I will definitely be back. More