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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center
Ellisville, MO
2,323 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center
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November 02, 2022
The advisor was very transparent about the cost and I felt he was being honest. I did not like that I had to pay $340 just for them to tell me what was wrong with my car but that maybe just me felt he was being honest. I did not like that I had to pay $340 just for them to tell me what was wrong with my car but that maybe just me More
by Luke McCall
Verified CustomerEmployees Worked With
November 02, 2022
The best thing was how quickly they could get me in and out. The worst was that I had to bring my car in twice, although I was not charged for initial service charges the second time. out. The worst was that I had to bring my car in twice, although I was not charged for initial service charges the second time. More
by LKARG
Employees Worked With
Mike Wilson
November 01, 2022
I used the service department and they are very helpful and honest . And got my car done quickly. Thanks y’all and honest . And got my car done quickly. Thanks y’all More
by Autumnfigge
November 01, 2022
The service representative was very polite, professional and knowledgeable of the vehicle that was being serviced. and knowledgeable of the vehicle that was being serviced. More
by TMELDRUM01
Employees Worked With
October 31, 2022
On 10/18/22I brought my van in because the passenger side sliding door wasn’t operating properly. Because of the higher than anticipated repair cost estimate we opted to forgo repair at this time. Later we d sliding door wasn’t operating properly. Because of the higher than anticipated repair cost estimate we opted to forgo repair at this time. Later we discovered the power window in that door now did not work. It worked perfectly before. When I brought this to your service representative’s attention he was totally indifferent. He took no responsibility and suggested if we pay another $170 for a diagnostic review to find out what was wrong. I thought for the sake a modest customer service he would at least entertain the possibility his repairman may have inadvertently disconnected the power window somehow. No way. Now after trusting your service team to help me, I’m worse off. It seems like there should have been some more understanding to our situation. We bought this van from your dealership. We expected better service than this. We’re very disappointed! More
by MATAGJ
Employees Worked With
October 31, 2022
I brought the car in because it had a check engine light on. I was charged $169 to diagnose the problem. I’ve been told the diagnosis involves plugging it in and reading the results. I think the $169 charge on. I was charged $169 to diagnose the problem. I’ve been told the diagnosis involves plugging it in and reading the results. I think the $169 charge is excessive. I know other dealers will waive that charge if you have the repair done at their service center. As background I have bought nine cars at Royal gate/Dave Taylor. My last car however I bought from Nissan. More
by ottoron823
Employees Worked With
Mike Wilson
October 31, 2022
Mechanic did not finish hooking up everything to the battery he replaced. Here is your fifteen words. battery he replaced. Here is your fifteen words. More
by TOSTERHOFF
