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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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November 04, 2022

Quick speedy service, a clean area, along with knowledgeable and friendly service advisors to answer all your questions. Would definitely recommend and I'll be back again for more services as nee More

by iamdnutty1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Leadbetter
Nov 07, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello. Thank you for your five-star review. David Taylor Ellisville Chrysler Dodge Jeep RAM is happy that you liked our clean waiting area, that we provided speedy service and that our Service Team shared knowledge and answered all your questions. Thank you for your recommendation, and we look forward to serving you in the future.

November 04, 2022

Used to have an awesome service dept. Not sure what has changed, but we need a new vehicle and are now looking at other dealers with better service departments. More

by KNKDAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I can't remember who we dealt with because it's hard to get a call back
Nov 07, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Please know we take our customer feedback very seriously, and your business means a great deal to us here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Given the opportunity, I would like to learn more about the quality of service you received from our team. Please contact me at your earliest convenience. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

November 04, 2022

The worker super nice he answer all the question we asked and give some advice . We like this visit More

by Lin shanquan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Nov 08, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks for the great feedback, Lin! Honesty, integrity, and customer service are top priorities here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We're so glad to learn you had a great experience and we know the future will yield equally great results.

November 04, 2022

Personnel were very professional. Work done well in a timely manner. I will continue to service my vehicle there. More

by DAGVOSS417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, we are so proud to provide you a very professional service experience here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Our team appreciates you and your business.

November 02, 2022

No communication throughout the whole day. Quick call at 7am to tell me without any diagnosis it will be a bunch of money for an alignment it didn’t need. Then nothing for 9 hours until I ca More

by chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Chris, Please know that we take your review seriously and would appreciate the chance to speak with you regarding the services provided along with your interaction with our Service Department. When you have a moment, you can reach out to me directly. I look forward to connecting with you. Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

November 02, 2022

Great customer service and fast excellent service! Easy appointment booking along with friendly customer care. More

by amj6787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Ledbetter
Nov 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello. It's rewarding to learn from your five-star review that you enjoyed the benefit of being able to conveniently book your appointment. Our Service Department was proud to give you a friendly and fast experience. We hope that you will continue to choose David Taylor Ellisville Chrysler Dodge Jeep RAM for all of your automotive needs.

November 02, 2022

The best there is! We didn’t have to wait to long for an appointment and the technician was friendly and knowledgeable . More

by Chas E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kissinger
Nov 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, we are excited to see that you didn't have to wait long for an appointment and our friendly and knowledgeable Service Department took care of you. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM.

November 02, 2022

Service was good the guy was very polite and courteous. Wished they went back to loaner cars More

by denapeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert
Nov 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello. Thank you for sharing your positive feedback. We are pleased to read our Service Team provided you with a courteous and polite experience. We appreciate your business with us and please don't hesitate to reach out if you have any further questions.

November 02, 2022

excellent customer friendly and knowledgeable team - easy scheduling. they stand by their repairs. will be back! More

by CSDM2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tony
Nov 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the kind review. We are so delighted here at David Taylor Ellisville Chrysler Dodge Jeep RAM to learn about your experience. It is amazing to know that our Service Team was friendly and knowledgeable providing efficient and convenient service. Contact us anytime for further assistance.

November 02, 2022

No cashier so waited for someone to check me out for 15 mins. several employees passed by and no one said to go to the service counter. Disappointed in Jeep Waive thought I was using my 3rd (of 4) oil More

by SUSANLJOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of the man who helped in service
Nov 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, I would like to speak to you more about your experience here at David Taylor Ellisville Chrysler Dodge Jeep RAM and your interaction with our Service Department. Thank you for reaching out to share your feedback. If you would, please reach out to me directly. I look forward to hearing from you. Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

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