David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

I brought my Charger in for any work needed to pass both state inspections. My car wasn't looked at until at least 48 hours after the scheduled appointment time, but no one informed me of any delay and Mike state inspections. My car wasn't looked at until at least 48 hours after the scheduled appointment time, but no one informed me of any delay and Mike did not return my phone calls within 24 hours, When i did finally reach him, Mike told me I needed a front control module but did not elaborate on anything else that might be needed to pass the safety inspection. When I purchased and delivered the front control module for installation, Mike then told me that I needed several thousands of dollars in repairs just to pass the safety inspection, but that I did NOT need the front control module, because I did not need two working front hi beams to pass the safety inspection. (Other mechanics have told me he is wrong about this.) I was sent a pdf detailing $9000 in repairs, which I declined because it far exceeds the value of the car. I asked Mike if I could pay for and pick up the car over the weekend when the service department was closed, and he said I could because the car was outside. I waited an entire week to get my car over the weekend, only to find out that Mike was wrong about that. Over the 16 years I've owned that car, I've taken it to other Dodge dealerships and had only good experiences. My experience at David Taylor was a horrible one. More

Easy to schedule. Very nice and knowledgeable. Large, clean service area with a nice waiting lounge. Very nice and knowledgeable. Large, clean service area with a nice waiting lounge. More

Went in for oil change and tire rotation. It took over 3 hours. That's too long if you have an appointment. It took over 3 hours. That's too long if you have an appointment. More

Could not fix or identify all of the issues. Second Jeep we have brought here and both times we were treated poorly. Second Jeep we have brought here and both times we were treated poorly. More

I asked for the shop to check the coolant level before I left, they said it was fine. No more than 3 miles down the road my high temp gauge goes on and there is no coolant. They could have burned up my moto left, they said it was fine. No more than 3 miles down the road my high temp gauge goes on and there is no coolant. They could have burned up my motor. More

Very friendly at check in, however I was called when the problem was diagnosed and given a quote of “about $500” to fix it. When the work was done I received no update on the bill. When I picked up my vehic problem was diagnosed and given a quote of “about $500” to fix it. When the work was done I received no update on the bill. When I picked up my vehicle the bill was $564 with a $50 “misc. charge.” No explanation on why or what the random charge was for. I felt taken advantage of. More

Friendly staff, prompt service clean facilities. Wish you would send coupons in mail, thank y Wish you would send coupons in mail, thank y More

Meet! Heck they exceeded my expectations in all categories. Dropped my RAM off by a tow truck on Tuesday, finished by Friday. What I really liked is how Heck they exceeded my expectations in all categories. Dropped my RAM off by a tow truck on Tuesday, finished by Friday. What I really liked is how they worked with my extended warranty company and made my involvement minimal, and everything went smoothly. Even helped me retrieve my grandkid's cars seats I had left in the truck. I've been telling all my friends about my David Taylor Service experience! I mainly interacted with Corey but will attest the repair was top notch! I may have spoken with a few others, and they were helpful as well. More

Great service. Efficient and accurate. My go to for work on my 2002 RAM 2500 diesel. Efficient and accurate. My go to for work on my 2002 RAM 2500 diesel. More

They was able to get me in the next day and was able to get my repair done. get my repair done. More