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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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November 24, 2022

This dealer ship has fast service, welcoming, clean, friendly, really nice waiting are with refreshments other the just coffee alone with a basket of snacks and I’m talking the hood ones!! More

by Ke Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi, thank you for your great review of our Service Department! We appreciate you taking the time to highlight the benefits provided in our waiting area and are glad that you enjoyed these during your visit here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We are here in the future for any further auto-related assistance you may need.

November 24, 2022

They scheduled my appointment within four days of my call. I was taken on time and they did the work quickly . They were professional and polite. I had a great experience. More

by MICHELLE.GADELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Nov 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, thank you for your positive review of our Service Department! We are very happy to learn our Service Team was able to resolve the issues your vehicle was having promptly, and get you back out on the road. You can be sure to expect this same level of customer care, no matter what your automotive needs are here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

November 23, 2022

We took my Jeep in for an oil change and to check out the starter after it had a few issues starting correctly at home. Everyone was very professional and communicated well what they were finding, and not fi More

by AMERICAN3.14159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! Thanks for choosing our Service Team to assist you with your Jeep's oil change and starting needs. It is always our pleasure to be professional and communicative with our customers. We hope to work with you again for your future automotive needs here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

November 23, 2022

I found the service personnel to be very helpful and cordial and informed me of things that will need to be addressed in the near future. More

by Bradwickham49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Everingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! We're pleased to learn that our Service team went above and beyond your expectations during your recent visit. We hope you continue to choose David Taylor Ellisville Chrysler Dodge Jeep RAM for all your automotive needs. Take care!

November 23, 2022

Dwayne was very informative and helpful during my service on Saturday. I highly recommend David Taylor. More

by jdkimbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne
Nov 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! We know the importance of having a great experience when servicing your car. We're so glad that you've had such a positive experience with David Taylor Ellisville Chrysler Dodge Jeep RAM. Thank you for taking time out of your busy day to leave this 5-Star rating.

November 23, 2022

I have had a very nice experience all around with service. Everyone has been very nice and they have taken care of all the issues we have had. Debbie Kittner has been very helpful every time I call More

by nikiewileysoccer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Kittner
Nov 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We appreciate the great rating. Our team at David Taylor Ellisville Chrysler Dodge Jeep RAM looks forward to meeting your needs again in the future.

November 22, 2022

Appointment started on time and finished quickly, minimizing time I spent in the waiting room. What more could I ask for? More

by brianmathus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Nov 23, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are happy to see that you had a successful and prompt appointment. Thank you for supporting David Taylor Ellisville Chrysler Dodge Jeep RAM. Please let us know if you need anything more.

November 19, 2022

Friendly professionals. All my questions are respected and answered directly. The called to let me know my car was ready for pickup woke me up as my phone rang at 7:04 AM. T More

by RENELORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Nov 23, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, our professional and friendly Service Department was happy to answer all your questions directly. Once your vehicle was ready we gave you a phone call for pickup. Anytime you need us, please call David Taylor Ellisville Chrysler Dodge Jeep RAM to help. Have a great day.

November 19, 2022

Brand new car in the shop 3 weeks out of the 6 weeks of ownership! The second time I took the car in, it took 1 hour for them to get me a loaner car. I had to call for an update on my car after it had been More

by CHADSSPA
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony ?
Nov 22, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for contacting me about your experiences with our Service Department. Your feedback is important to me and I would like to discuss your review with you further. Please contact me at your earliest convenience. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

November 19, 2022

I will not be back. I sent my vehicle in for recalls and for a warranty concern. I was told that there was nothing wrong with the vehicle and was within tolerance. When More

by PETEHUNTER75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd?
Nov 22, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, I appreciate you bringing this to my attention. David Taylor Ellisville Chrysler Dodge Jeep RAM takes customer satisfaction very seriously and I would like to learn more about your recent service experience. Would you kindly reach out to me at your earliest convenience?  Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

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