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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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January 06, 2023

I was disappointed that my service advisor did not inform me about oil change packages I could purchase that would significantly reduce the cost of an oil change. I paid $112 for an oil change and tire rotat More

by jenn_studt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know which service advisor I worked with. It was a guy and I don’t think he had a beard.
Jan 10, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Jenn, Thank you for taking the time to leave your feedback for us at David Taylor Ellisville Chrysler Dodge Jeep RAM. If you would like to discuss your recent oil change or our oil change packages, please feel free to reach out to me directly. Best regards, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

January 06, 2023

They went out of there way to help me and kept me informed about status. Good people. More

by GREGG391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
Jan 07, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, we are excited to have you as a valued customer and receive your five-star review. Please do not hesitate to reach out to our Service Team at David Taylor Ellisville Chrysler Dodge Jeep RAM if you need any further assistance.

January 05, 2023

Had quite a few issues with my 21 Jeep Grand Cherokee. L took it in for service. Spoke with the service rider and the mechanic explained what was going on. When I got the car back everything was fixed on More

by LLAMARTINA2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, we're extremely fortunate to have an amazing Service Team and we appreciate you for taking the time out of your day to compose such a positively glowing review of the experience you had with our Service Team here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We always strive to provide top-quality service to every guest and are pleased to learn that you enjoyed your experience.

Jan 06, 2023 -

LLAMARTINA2000 responded

You're welcome!

January 05, 2023

In for a warranty repair which was expedited quickly and timely with repair explanation completed. Nice service More

by bakertj74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
Jan 06, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, thank you for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our team took care of you and your vehicle in a speedy fashion. We hope that you will continue to choose David Taylor Ellisville Chrysler Dodge Jeep RAM in the future! Have a great day.

January 05, 2023

Ted was great to work with. Super helpful nice guy. We had a great experience. More

by MHINSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, thank you for your great review. We're happy we could help. Please let us know if you have any questions about the services you received here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Have a fantastic day.

January 04, 2023

Timely and great service. Tony took care of me and went above and beyond. Best in the game More

by plentini15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
Jan 05, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello. We're pleased to learn that our Service Department went above and beyond your expectations during your recent visit. We hope you continue to choose David Taylor Ellisville Chrysler Dodge Jeep RAM for all your automotive needs. Take care!

January 03, 2023

Great people and service. Would recommend to friends and family. Would like it if you all included a carwash. More

by pltaylor75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jan 04, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We appreciate your feedback and thank you for leaving us a five-star review. We are proud to have a hard-working team on board that is always willing to assist our valued customers of David Taylor Ellisville Chrysler Dodge Jeep RAM. Please reach out if you need any additional assistance in the future.

January 03, 2023

I understand we had to work through Chrysler to get some warranty coverage. I was surprised you told us to completely handle that part on our own, but that is fine and we did. I was also surprised how long More

by BLAKEJULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRIAN ZUELKE
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, I would like to learn more about your experience in regard to the length of time you had to wait. I appreciate you reaching out to share your feedback and I welcome the opportunity to discuss this further. If you would, please contact me directly. Thank you and I look forward to hearing from you. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

January 02, 2023

It was my first service visit to David Taylor Ellisville Jeep. Service and Parts were very attentive, knowledgeable, and provided excellent service. More

by craigrichter1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke provided excellent customer service, Brooke Brawley
Jan 02, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are excited to read that our Service Team was friendly, helpful, and knowledgeable ensuring you had a top-notch experience. Thank you for your positive review and for trusting us with your vehicle. Let us know if we can be any further assistance here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

January 01, 2023

Great staff and explanations of services. I always feel good about their work, and believe that they really care. More

by julia_l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne in service department
Jan 02, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you very much for leaving our Service Department this excellent review! We are so glad to know that our Service Team makes sure that you have a thorough understanding of the repairs you receive. We are honored to have you as a loyal customer here at David Taylor Ellisville Chrysler Dodge Jeep RAM and are available for any automotive assistance you need.

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