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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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February 08, 2023

So much better than when it was Royal Gate. The people working we're very friendly and accommodating. I was also very happy that the parts department had a replacement antenna in stock. More

by MCM1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Angleitner
Feb 09, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive rating and review of your experience with our Service Team. We hope you continue to choose David Taylor Ellisville Chrysler Dodge Jeep RAM for all of your automotive service needs.

February 08, 2023

I had to call four times to get an update on the repairs to my van. I finally received an update too late in the day on Friday to learn about another repair and I couldn’t give an approval to fix it. I More

by JENNIFER.SERIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Jennifer, Your feedback is important to us here at David Taylor Ellisville Chrysler Dodge Jeep RAM and I would appreciate the opportunity to speak with you to address the level of communication you received from our Service Team regarding the status on your van. Please reach out to me at a time that is best for you to discuss this further. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

February 07, 2023

I brought my car in for electrical diagnostics because it would not start when sitting for three or more days. an oil change was a day, I had a significant oil leak. This led to stains in my garage and on my More

by Ric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Wilson, Tony Angleitner
Feb 08, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello Ric, We greatly appreciate the feedback. I would like the chance to speak with you to learn more about your service experience with us here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Would you please contact me at your earliest convenience? Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

February 07, 2023

Mike Wilson is very professional in carrying out his job. The technicians found the problem, ordered the parts and got things completed when promised More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Feb 07, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks, Dennis, for this 5-star review of our Service Team. It is nice to see they were professional, thorough, and efficient during your vehicle service. If you need anything else, please don't hesitate to let us know at David Taylor Ellisville Chrysler Dodge Jeep RAM.

February 05, 2023

Scheduling of the work required was well handled. Check in procedure went well. Estimated time to complete was not as accurate as I had hoped. I would have taken the shuttle to my home and then re More

by 2015 Van; R.clayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Feb 05, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback and give us five stars here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Our Service Department will be happy to assist with anything you need on your next visit if needed.

February 05, 2023

Great Experience! Not a long wait at all! We will definitely be back in the future! More

by TANISHAWALLACE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson, Tony Angleitner
Feb 05, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

All of us here at David Taylor Ellisville Chrysler Dodge Jeep RAM appreciate you taking the time to leave us this wonderful review. We are ecstatic to know that you had a great experience with us. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM.

February 02, 2023

Excellent service all around and they listened to my issues and adjusted to my needs More

by BBKESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson, Tony Angleitner
Feb 02, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We appreciate your positive 5-star review. We're thrilled to know that you were pleased with our team's hard work at David Taylor Ellisville Chrysler Dodge Jeep RAM. If you need anything else, give us a call. We look forward to serving you again soon.

February 01, 2023

Always helpful and efficient. Love it that they also vacuumed my car. Will be taking my vehicles back. More

by sdcjedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Brawley
Feb 01, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for this awesome review. We are elated to learn that we have earned your trust in caring for your car! Our Service Team is looking forward to your next visit at David Taylor Ellisville Chrysler Dodge Jeep RAM.

January 29, 2023

Made appointment showed up early but no problem still got me in and out quick. Will be back More

by BOBHOCK1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jan 30, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are glad to see that our Service Team at David Taylor Ellisville Chrysler Dodge Jeep RAM gave you quick service. Please contact us if you have any questions.

January 28, 2023

Poor service all the way around. Took more than 24 hours to hear back from service. Had 8 am appointment and had to call the service dept 24 hours later for status. I will NEVER buy More

by 5MOORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Sykes
2.0
This rating includes all reviews, with more weight given to recent reviews.
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