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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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February 27, 2023

Quick and easy visit to the service department for a warranty repair. Staff was professional and courteous! More

by embryan03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for giving us 5 stars. We are glad to see that our courteous Sales Team at David Taylor Ellisville Chrysler Dodge Jeep RAM provided an efficient and smooth experience for your warranty repair. Have a wonderful day!

February 27, 2023

Easy to schedule. Great friendly staff to help explain the work that was needed and costs. More

by WILLIAMARTHUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

William, we are glad to know the appointment was easy to schedule. It is great to know that you were informed throughout the process of work being done as well. Thank you for your kind feedback, please let us know if we can do anything else for you at David Taylor Ellisville Chrysler Dodge Jeep RAM.

February 27, 2023

Got me in fast! Helped me get all my services done thank you so much!! More

by tombrooks33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave this positive rating, Tom. It was our pleasure to provide a top-notch dealership experience at David Taylor Ellisville Chrysler Dodge Jeep RAM.

Feb 27, 2023 -

tombrooks33 responded

tombrooks33@yahoo.com

February 27, 2023

They were able to get me in for a battery change in a reasonable amount of time and replaced my battery while I waited More

by floosh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello. We strive to provide great service to all of our customers and we're glad you experienced that while getting your battery changed. Have a fantastic day from all of us at David Taylor Ellisville Chrysler Dodge Jeep RAM.

February 26, 2023

Terrible with communication, never responds to messages, totally left me hanging after promising a call from servicemanager More

by CRMMWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Wilson
Feb 27, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for your feedback. We would like to speak with you regarding your experience here at David Taylor Ellisville Chrysler Dodge Jeep RAM and the lack of communication you have received. Please reach out to our Customer Service Team at (636) 484-5400 to discuss this matter further. Best regard, Customer Service Team David Taylor Ellisville Chrysler Dodge Jeep RAM (636) 484-5400

February 26, 2023

Brooke was amazing. She kept me updated before I had to call. She is amazing. More

by WEXLER103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Feb 28, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks for rating us 5 stars. We're pleased to learn that our team continues to be great at what they do. Have a wonderful day from all of us at David Taylor Ellisville Chrysler Dodge Jeep RAM.

February 26, 2023

Lied about repairs needed. Did not return phone call to discuss. Tried to charge for parts under warranty More

by RLMOB77
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
BRIAN ZUELKE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to bring your experience to my attention. I would like to speak with you regarding the repairs that our Service Team recommended and the overall experience you have been provided. Please send me your preferred contact information so that I can reach out to you. I appreciate your time, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

Feb 27, 2023 -

RLMOB77 responded

314-972-2052

February 25, 2023

All service employees were very helpful and quickly answered all of my questions and the oil change was quicker than expected. More

by samplemisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
Feb 26, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are so pleased that our Service Team at David Taylor Ellisville Chrysler Dodge Jeep RAM was helpful and quickly answered all your questions. It was our pleasure to ensure the oil change was quicker than expected. Should you need assistance with anything else, please let us know.

February 25, 2023

Have been very pleased with the quality, ease and efficiency I get from the Service team at David Taylor. I’ve taken my vehicles to several other Dodge/RAM dealers and have been disappointed. David T More

by wldc4t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson, Tony Angleitner
Feb 26, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We really appreciate your great rating and review. Our Service Team is pleased to learn that they were able to efficiently assist you. It's our hope that you continue to choose David Taylor Ellisville Chrysler Dodge Jeep RAM for all of your automotive needs. Take care.

February 25, 2023

By far the best service department I’ve dealt with for my Jeep so far. Everyone is nice and the service is done well and faster than I’ve had elsewhere More

by applegirl828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Brawley, Tony Angleitner
Feb 26, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

It brings us joy to receive your five-star rating and review. We'll be sure to let our Service Team here at David Taylor Ellisville Chrysler Dodge Jeep RAM know about their accommodating great service.

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