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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,317 Reviews

2,317 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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February 26, 2023

Terrible with communication, never responds to messages, totally left me hanging after promising a call from servicemanager More

by CRMMWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for your feedback. We would like to speak with you regarding your experience here at David Taylor Ellisville Chrysler Dodge Jeep RAM and the lack of communication you have received. Please reach out to our Customer Service Team at (636) 484-5400 to discuss this matter further. Best regard, Customer Service Team David Taylor Ellisville Chrysler Dodge Jeep RAM (636) 484-5400

February 25, 2023

By far the best service department I’ve dealt with for my Jeep so far. Everyone is nice and the service is done well and faster than I’ve had elsewhere More

by applegirl828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Brawley
Feb 26, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

It brings us joy to receive your five-star rating and review. We'll be sure to let our Service Team here at David Taylor Ellisville Chrysler Dodge Jeep RAM know about their accommodating great service.

February 25, 2023

All service employees were very helpful and quickly answered all of my questions and the oil change was quicker than expected. More

by samplemisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are so pleased that our Service Team at David Taylor Ellisville Chrysler Dodge Jeep RAM was helpful and quickly answered all your questions. It was our pleasure to ensure the oil change was quicker than expected. Should you need assistance with anything else, please let us know.

February 25, 2023

Have been very pleased with the quality, ease and efficiency I get from the Service team at David Taylor. I’ve taken my vehicles to several other Dodge/RAM dealers and have been disappointed. David T More

by wldc4t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We really appreciate your great rating and review. Our Service Team is pleased to learn that they were able to efficiently assist you. It's our hope that you continue to choose David Taylor Ellisville Chrysler Dodge Jeep RAM for all of your automotive needs. Take care.

February 24, 2023

Just started going back, and glad I did. I left after buying several vehicles from Royal Gate and wasn't sure what to expect with a New Dealer. Met up with some of the Sales Men from Dave More

by MJSMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We appreciate your excellent review and input. We are glad to learn that you are impressed with our Sales Department. Thank you so much for being one of our valued customers, and we look forward to your next visit at David Taylor Ellisville Chrysler Dodge Jeep RAM.

February 24, 2023

Good people but disappointed that my extended warranty wasn’t able to used. Was more from dealership where I got my vehicle More

by Braddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Your satisfaction is our top priority here at David Taylor Ellisville Chrysler Dodge Jeep RAM and I would appreciate the opportunity to address the feedback you've shared about your service visit and warranty. If you would like, please reach out to me directly. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

Feb 25, 2023 -

Braddy responded

Yes- I will plan on calling on Monday.

February 23, 2023

I have given my business to Royal Gate before, and David Taylor since, for 26 years and I will never go anywhere else. Every department and the personnel in them are the absolute best! More

by jmbealejr56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ozanic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a positive rating and review for us at David Taylor Ellisville Chrysler Dodge Jeep RAM. We're happy our Sales Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2023

Great service department … got me in and out quickly and even a ride home when I dropped the car off 👍 More

by GREGGARLICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We know the importance of having a great experience when servicing your car, thanks for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM to help. Your high rating and review are greatly appreciated.

February 19, 2023

The people very friendly in the sales area and the service department got what I needed to complete my purchase the service I received was More

by LMUTH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your review. We are pleased to know that our Sales Team was friendly, and our Service Team got what you needed completed in a timely manner. I would, however, like to speak with you about the 3-star rating you have shared. Please reach out to me at your convenience to discuss any additional feedback you may have. I look forward to hearing from you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

February 19, 2023

Service was fast and well executed. Staff was friendly and knowledgeable. Left feeling quite happy and satisfied. More

by cate.hall56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

cate.hall56 responded

Thanks!

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