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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,317 Reviews

2,317 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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March 13, 2023

The crew at David Taylor-Ellisville in the Service Dept were very understanding and accommodating! More

by embryan03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review. We are glad to see that you had an understanding and accommodating experience with our Service Team at David Taylor Ellisville Chrysler Dodge Jeep RAM. Take care!

March 13, 2023

Everything was handled in a timely and straightforward manner…. very easy professional in my opinion ( i was a master certified tech for close to 40 years ) so i recognize an organized shop and appreciat More

by JOHNDUNSHEEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose David Taylor Ellisville Chrysler Dodge Jeep RAM for all of your automotive needs. Take care.

March 13, 2023

Advisors aren’t very friendly and communication is lacking. I guess the did their job the best they can. More

by Lemons1440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who it was
Mar 13, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for sharing your review. I appreciate you bringing your service experience to my attention. I would like the opportunity to speak with you to learn more about the feedback you have shared. Can you please provide me with your preferred contact information? Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

March 10, 2023

Great customer service. Reasonably priced merchandise. Very respectful. They promptly fixed the problem with my radio. Thank You very much Mr Taylor. More

by davisbrandon314.bd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, we are thrilled to see you were met with great customer service at David Taylor Ellisville Chrysler Dodge Jeep RAM. We are glad your radio was promptly fixed by our Service Team and we thank you for your great review. Please let us know if there is anything else we can do for you.

March 10, 2023

My 2013 Chrysler 300s emissions test was completed at service advisors time estimate of 30 minutes to one hour. The car passed the test. More

by SHMIESNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! Thank you for choosing our Service Team to perform your 2013 Chrysler 300's emissions test. David Taylor Ellisville Chrysler Dodge Jeep RAM strives to provide timely care to every customer. Your feedback is appreciated, let us know if there is anything else we can do for you.

March 10, 2023

It was easy to schedule an appointment. I waited while my service was completed and I was happy with how quickly and efficiently it was accomplished. More

by Annhamilton13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are pleased that you could easily schedule your service appointment. Our Service Team here at David Taylor Ellisville Chrysler Dodge Jeep RAM is happy you were delighted with how quickly and efficiently it was accomplished. Thank you for your 5-star review. Should you need assistance with anything else, please reach out to us anytime. Have a wonderful rest of your day.

March 09, 2023

Dropped my jeep off on Sunday for an 11:30 Monday appointment. Didn't get an estimate till 4pm Monday only after several calls that I made to the service department. Then I get charged over 500 doll More

by WWIIP474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello. Your feedback is greatly appreciated here at David Taylor Ellisville Chrysler Dodge Jeep RAM. I would like the chance to speak with you about your Jeep appointment, an ignition coil, your recent experience with our Service Team, and the level of customer care you received. When you have the opportunity, please contact me directly so we can discuss this further. Kind Regards, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

March 09, 2023

They were responsive when I called to make the appointment. They called to let me know the status of the recall repairs early to let me know they were having an issue. Called later to confirm th More

by audrey.ward68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Albertson
Mar 11, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Team. We're glad to learn that you were pleased with our high level of customer service and communication. We value your business and thank you for trusting David Taylor Ellisville Chrysler Dodge Jeep RAM with your car!

March 09, 2023

I think they are efficient. I would refer the dealership for any work or sale. More

by BARBLAWLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any info on the peopt
Mar 11, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are proud to have provided you with a top-notch dealership experience here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Thank you for the great review and for your business. We welcome you back anytime.

March 08, 2023

Check in process was quick. Technician was great and answered my questions directly. Service Advisor was a pleasure to work with and kept me up to date on progress of service More

by Howard Kurop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Mar 09, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Our Service Team is ecstatic to see that you had a quick and friendly experience with us, Howard! If you have any further need of our services, please feel free to reach out to us at David Taylor Ellisville Chrysler Dodge Jeep RAM.

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