Back

David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,317 Reviews

2,317 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Sort by
March 19, 2023

Dealership had my truck for almost 2 weeks during that time somehow my windshield became separated from the seal and leaked into my truck and the service department denied any wrongdoing or responsibility More

by Premiersewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager no Responce
Mar 23, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your experience with our Service Department. Can you please contact me at your earliest convenience? Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

March 18, 2023

I've used this dealership for years, and even though it's changed owners would still go here. More

by glgovero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All I know was the service rep was a female.
Mar 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We appreciate your excellent 5-star review. We are glad to learn that you are consistently impressed with our services. Thank you so much for being one of our valued guests, and we look forward to your next visit at David Taylor Ellisville Chrysler Dodge Jeep RAM.

March 18, 2023

David Taylor is an honest dealership. My service advisors were Natalie and Tara and just some incredible people up here. I know they do hard work for their labor and the mechanics actuall More

by Skelapus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie, Tara
Mar 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your five-star review and for trusting us with your vehicle. We are honored to have earned your business here at David Taylor Ellisville Chrysler Dodge Jeep RAM and delighted to know that our Service Team was honest and caring ensuring you enjoyed an exceptional experience. It will be our pleasure to do business with you again for any future needs.

March 15, 2023

People were professional, courteous and friendly. I really appreciated getting a ride from your drivers to home and back to dealership to pick up my car. More

by spinkerton24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara in service
Mar 16, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks for the rating and reviewing us 5 stars. We're pleased to learn that our Sales Team continues to be great at what they do. Have a wonderful day from all of us at David Taylor Ellisville Chrysler Dodge Jeep RAM.

March 14, 2023

As past experiences with other dealerships were not good , Dave Taylor's service team are a 5 star difference! They have been quick to get me in and try to answer my questions to the best of their ability. More

by hermannwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, we are so pleased to see our Service Team provided you with a five-star experience. It is wonderful to know your questions were answered and you were serviced quickly at David Taylor Ellisville Chrysler Dodge Jeep RAM. We greatly appreciate your review and would be honored to assist you again in the future.

March 14, 2023

Timely and accurate service, friendly and informative staff. I also enjoyed the spacious waiting area with Wi-Fi. I will be taking my Jeep here for all my service needs. More

by avaughans22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Albertson, Andrew Shanahan
Mar 14, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi. Providing efficient, friendly, and informative service is our top priority. We're happy to see by your review that you received just that while visiting us at David Taylor Ellisville Chrysler Dodge Jeep RAM. Have a great day!

March 13, 2023

They’ve always been really friendly, they get me in quickly, and explain everything. And I always think the price is right More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave this positive rating, Karen. It was our pleasure to provide a top-notch David Taylor Ellisville Chrysler Dodge Jeep RAM experience. We hope you will come back to see us in the future.

March 13, 2023

The service dept is very friendly, very quick to get me in, and answered all of my questions in a prompt and courteous manner. We moved about 25 miles further away but I keep returning to David Taylor beca More

by Shelia
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Mar 14, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Shelia, we are glad to learn that you are consistently impressed with the Service Department of David Taylor Ellisville Chrysler Dodge Jeep RAM. Our team will be excited to learn about this 5-star review. Thank you so much for being one of our valued customers and we hope you continue to choose us! Take care.

March 13, 2023

Nice folks in the service center. I just wish I would have known more about being charged for diagnostics when I was hoping it should have been covered under my extended warranty. More

by Braddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Braddy, we appreciate your feedback. Thank you for bringing your vehicle to us at David Taylor Ellisville Chrysler Dodge Jeep RAM and we look forward to servicing your car again when needed.

March 13, 2023

Great Dealership and Service Department, Service got me in when promised and out quickly as promised More

by MJSMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our team took care of your vehicle in a speedy fashion. We look forward to assisting you in the future here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

...
24
...