David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Great Service! Home screen went out on our 2017 Pacifica. I took up to Royal Gate Ellisville service department and they took me right in and said I would have to le Home screen went out on our 2017 Pacifica. I took up to Royal Gate Ellisville service department and they took me right in and said I would have to leave van with them. Gave me a free rental car and pulled it in out of the pouring rain so wife and daughter wouldnt get soaked. Next day they called and stated the system just needed an update and van was raedy to go. He said they were open till 11pm that night and we could come any time. I was treated like i was the only customer they had! Great service, better people. The young guy who helped us couldn't have been nicer or more helpful. This is another reason this is the 3rd vehicle I have bought from Royal Gate Ellisville and will keep buying from them. More

got out in under an hour got in and out under an hour, I do not like to sit took long, so this was just perfect. see you in another 6, 000 miles got in and out under an hour, I do not like to sit took long, so this was just perfect. see you in another 6, 000 miles More

Great Experience I really enjoy working with the staff of the Royal Gate from Ted, the Salesperson in new cars to service staff. Everyone has been helpful and knowle I really enjoy working with the staff of the Royal Gate from Ted, the Salesperson in new cars to service staff. Everyone has been helpful and knowledgeable about my vehicle. This is my 3rd Dodge Durango and I love the Dodge product. More

Friendly and efficient I DID NOT HAVE AN APPOINTMENT. When I drove up to the service area, I was greeted by a smiling Kenny who WELCOMED ME, and then took my keys. He direct I DID NOT HAVE AN APPOINTMENT. When I drove up to the service area, I was greeted by a smiling Kenny who WELCOMED ME, and then took my keys. He directed me to the receptionist behind the desk. Cortney was very friendly. We set up my oil change and tire rotation. When I looked out the window, they were driving my 2010 Jeep Grand Cherokee into a service area. I have all my oil changes done here since 2010 , and I know the people. We talk as if we were old friends. The young man, Charlie, who serviced my vehicle was quick, efficient and friendly. I was in and out in a very reasonable time and on my way. I do recommend the Oil Change are at Royal Gate Dodge Chrysler Jeep Ram. More

2500 Laramie I'm on my 2nd truck I purchased from Royal Gate Dodge, this one is a 2010 Laramie , purchased from my favorite salesman Dick Crane. Service departme I'm on my 2nd truck I purchased from Royal Gate Dodge, this one is a 2010 Laramie , purchased from my favorite salesman Dick Crane. Service department does a very good job getting me in and out as fast as possible, mostly misc lifetime warranty work.(2010 truck) Looking forward to the next 2019 ram truck from them More

Great attention to detail by Mike G..He resolved my problem! His methodical approach got my 2004 Dodge Ram1500 going where Firestone Repair Shops failed! Score for Mike G on his excellent service is 10 out of 10 His methodical approach got my 2004 Dodge Ram1500 going where Firestone Repair Shops failed! Score for Mike G on his excellent service is 10 out of 10. More

outstanding customer service I have been a customer of Royal Gate Jeep for about 20 years. Regardless of the nature of my car issue, I am always given the utmost respect and atte I have been a customer of Royal Gate Jeep for about 20 years. Regardless of the nature of my car issue, I am always given the utmost respect and attention. I depend on them to keep my car in top condition through their maintenance and trouble shooting expertise. I have never been disappointed in this dealership. More

Best MOPAR service personnel in st. louis ! The service staff at Royal Gate ALWAYS is top notch, with customer satisfaction there number one priority ! Couple that with, fixed for life, and shut The service staff at Royal Gate ALWAYS is top notch, with customer satisfaction there number one priority ! Couple that with, fixed for life, and shuttle service, I am a customer for life ! I have just been informed (by another Royal Gate customer), that "fixed for life" was cancelled more than a year ago. I expect better communication from Royal Gate Dodge as I have been a customer for MANY years. To change policy without informing the customer, is not a good way to keep long standing customers. Please have the dealer owner contact me, concerning this. More

Great Service The service department at Royal Gate was great. They had my car checked in and me in a rental car within 15min. The repairs on my car only took a day The service department at Royal Gate was great. They had my car checked in and me in a rental car within 15min. The repairs on my car only took a day with the service department giving me regular updates on the progress. The pick up process was even easier and faster than the drop off. Everyone was friendly and efficient. More

Needed car fob fixed Wife laundered car fob. Parts guy tried new battery, no luck. They made me a new fob in under 30 minutes. Thanks for the quick fix and having the r Wife laundered car fob. Parts guy tried new battery, no luck. They made me a new fob in under 30 minutes. Thanks for the quick fix and having the right parts in stock. More