David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center
Ellisville, MO
2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center
Dealership and the service department is amazing they have fast and exponentially service. I would recommend Dave Taylor to everyone. have fast and exponentially service. I would recommend Dave Taylor to everyone. More
Great service experience every time I’ve interacted with the service team and the dealership. the service team and the dealership. More
When I made the appointment, I was very clear that I needed a viper tech. Was told no problem. When I arrived, everyone acted surprised that I showed up w a viper. Some kind of communication breakdown. needed a viper tech. Was told no problem. When I arrived, everyone acted surprised that I showed up w a viper. Some kind of communication breakdown. Then the service advisor locked the keys in the car and tried to suggest that the car locked itself. Had to take the shuttle to my house in eureka to get second set of keys. Time suck. More
Took our vehicle in left it there for over a week. Was told when we picked it up absolutely nothing was wrong with it. We've had it home for less then a week 5 days to be exact and the car is complete Was told when we picked it up absolutely nothing was wrong with it. We've had it home for less then a week 5 days to be exact and the car is completely dead. Had it jumped with no access, took battery in to be checked (battery bought 7/22) battery was still good. Now being told the alternator is completely out. When it was in your shop the vehicle was still under the 30 day warranty now of course its not. Now warranty company is now fighting us to get it fixed. When we left the vehicle at your dealership we were told the mechanics would run it as much as possible because the car runs great until it's used regularly and often. Sitting in your parking alot isn't running it to see what happens when it craps out after being ran regularly. We now have to figure out how to get it to the 3rd place. This is a dodge vehicle and was taken to a dodge dealship for it to come home and die after being told everything is perfect with it and no issues. More
I needed a vehicle emissions inspection, and could not find a location that didn't have a several days wait list. I stopped into David Ellis Chrysler Jeep dealership on Saturday afternoon 3/25/23 for adv find a location that didn't have a several days wait list. I stopped into David Ellis Chrysler Jeep dealership on Saturday afternoon 3/25/23 for advice and suggestions. EVERYONE was superb! Specifically, Mike Wilson, Service advisor, stopped everything else that he was doing, and resolved it for me. Thanks again, Mike! You're fantastic! More
Great customer service, my representative went above and beyond to make sure I was taken care of in a timely manner. The shuttle driver was great also. beyond to make sure I was taken care of in a timely manner. The shuttle driver was great also. More
Cheryl was very helpful and polite, awesome customer service. Took my number to not have me holding, ended up calling me right back with all the info I needed. service. Took my number to not have me holding, ended up calling me right back with all the info I needed. More
Very professional. Courteous. The service advisor was very friendly and valued my time. The facility was easy to maneuver through. Courteous. The service advisor was very friendly and valued my time. The facility was easy to maneuver through. More
I had very good customer service. I thought they did a good job. Thank you I thought they did a good job. Thank you More