David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Easy to obtain an appointment in a short time frame and fast service turn around fast service turn around More

Communication updates on the vehicle seem to be infrequent unless called upon. Service work was great on the vehicle. infrequent unless called upon. Service work was great on the vehicle. More

Thank you for fast service and getting me in as quick as possible. Thank you again!! possible. Thank you again!! More

Everyone is very professional and always respectful of your time. Service department is excellent and timely your time. Service department is excellent and timely More

Oil was leaking worse after repairing rear main seal at this dealership. Took it back in to diagnose the leak, they said it was valve cover and oil pan, but appears that the tech didn’t check the work they this dealership. Took it back in to diagnose the leak, they said it was valve cover and oil pan, but appears that the tech didn’t check the work they had already done. After the new services were performed at a price higher than previously agreed upon and being told the oil leak was fixed, oil was still leaking in front of their service department. It was discovered in less than 10 minutes that it was still the rear main seal, meaning the other services were not necessary to fix the 1 qt a day oil leak. They were nice enough to redo the rear main seal and after a lot of discussion only charged me for parts for the other 2 plus oil change. More

Service was great. Got me in and out I’m just I de an hour. All service techs were very friendly. They even had great customer service when dealing with a difficult cus Got me in and out I’m just I de an hour. All service techs were very friendly. They even had great customer service when dealing with a difficult customer. Well done! More

Horrible customer service with poor communication. Called several times for updates with no return call. Services take longer than necessary Called several times for updates with no return call. Services take longer than necessary More

Quick, accommodating, responsive, easy to work with, gave me a vehicle to drive. This was warranty work so we will see what happens when it’s me paying! me a vehicle to drive. This was warranty work so we will see what happens when it’s me paying! More

Very friendly and service was quick. Tarra kept me updated the entire time. Great communication. Tarra kept me updated the entire time. Great communication. More

When I called to schedule an oil change the woman on the phone was very rude. I was required to provide a VIN number just to schedule an oil change. I have never had to provide a VIN number for any service, phone was very rude. I was required to provide a VIN number just to schedule an oil change. I have never had to provide a VIN number for any service, on any vehicle I have ever owned. After 3.5 hours of waiting for my vehicle to completed for a scheduled oil change appointment, I called to check on it and was told someone would call me back. No one called so I went up there to check in person. They were too busy to help me in person and told me they had issues my car and he would call me back by the end of day to give me an update. He finally called me back to tell me it needed a part that they needed to order and that I could pick my car up that day and they would let me know when the part comes in to have it put on. When I picked up my car, he only gave me my oil change receipt, no inspection report or documentation of the part that needs to be replaced. Over a week later I still haven’t heard back from them about the part. More