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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,317 Reviews
Call Service Center (636) 484-5400

2,317 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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April 04, 2023

Great service. Appreciated the fast and efficient service that I received from David Taylor team. More

by CDILLOW09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you so much for the great five-star review. Our Service Team will be excited to learn that you appreciated their fast and efficient service. If there is anything else you need from David Taylor Ellisville Chrysler Dodge Jeep RAM, just give us a call!

April 04, 2023

Huge decline with new ownership. Over priced diagnostics. No call back. Charged 200+ for zero diagnosis. Wouldn’t look at AC or Radio without 400+ more dollars in diagnostics More

by Mleahy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cory French
1.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Everyone here at David Taylor Ellisville Chrysler Dodge Jeep RAM appreciates you sharing your review about our Service Team. We would like the opportunity to speak with you to learn more about the feedback you have shared. Please contact us directly so we can discuss this further. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

April 03, 2023

Communication updates on the vehicle seem to be infrequent unless called upon. Service work was great on the vehicle. More

by EDWJR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose David Taylor Ellisville Chrysler Dodge Jeep RAM for all of your automotive needs. Take care.

April 03, 2023

Thank you for fast service and getting me in as quick as possible. Thank you again!! More

by tombrooks33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks so much for the positive review, Tom! Its a pleasure to learn that our Service Team was able to provide you with quick and efficient service as that is something we strive for here at David Taylor Ellisville Chrysler Dodge Jeep RAM. If you have any other questions, do not hesitate to reach out to us.

April 03, 2023

Excellent and on time delivery of my truck. Friendly service and they communicated with me well More

by mathman80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks so much for the kind review! Its a pleasure to read that our team provided you with a friendly and communicative experience. We appreciate you taking time out of your day to write this kind review and if you need anything else, we here at David Taylor Ellisville Chrysler Dodge Jeep RAM are ready to help.

April 03, 2023

To get in touch with the service advisor is about possibly. I talked to the advisor, Cory and he gave me his e-mail address so I won’t have that problem again. I really like Cory and will go to him More

by crdfn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

It's great to know that our Service Team was attentive and has provided you with such a positive experience here at David Taylor Ellisville Chrysler Dodge Jeep RAM! Thanks for the five stars and we hope you continue to choose us for all your automotive needs. Take care.

April 03, 2023

Easy to obtain an appointment in a short time frame and fast service turn around More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks so much for the thoughtful review, Gary! Its great to know that an appointment with our Service Team was easy to obtain and that the turn around time was great. We appreciate you taking time out of your day to write this kind review about us here at David Taylor Ellisville Chrysler Dodge Jeep RAM, and if you need anything else do not hesitate to reach out.

April 03, 2023

Everyone is very professional and always respectful of your time. Service department is excellent and timely More

by Rhei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello Rhei, we are excited to read that our Service Team was professional and respectful ensuring you had great experience. Thank you for your excellent review and for trusting us with your automotive needs. We are here if you need any further assistance here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

April 01, 2023

Horrible customer service with poor communication. Called several times for updates with no return call. Services take longer than necessary More

by JEFF.BLATNIK
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara
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Apr 01, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your experience with us regarding our communication here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Your feedback is important to us and I would appreciate the opportunity to speak with you to discuss this in further detail. Please email me with your preferred contact information. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

April 01, 2023

Service was great. Got me in and out I’m just I de an hour. All service techs were very friendly. They even had great customer service when dealing with a difficult cus More

by Pam.PSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello and thank you for your high star rating. We're happy to see that your experience with our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM was excellent. We strive to deliver a great experience to all of our valued customers.

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