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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews
Call Service Center (636) 484-5400

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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April 11, 2023

Excellent service. The reps were all very friendly, and they got my car finished right away. More

by kyle.loeffel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson, Tony Angleitner
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May 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Kyle, thank you so much for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM. We're excited to receive your 5-star review and look forward to assisting you with your future automotive needs.

April 10, 2023

Fought with the extended warranty people to get a new transmission. Which I am very grateful for. More

by herweck08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are glad you enjoyed a great experience working with our Service Team at David Taylor Ellisville Chrysler Dodge Jeep RAM. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

April 10, 2023

Helpful. ,.Fast…courteous…explained so I could understand…thanked me for my business…split the payment on multiple cards. More

by KATY.HELLYAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Report | Print
May 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Kathy, thank you for taking the time to leave us your kind feedback. We are glad to know you were met with fast and helpful service during your visit at David Taylor Ellisville Chrysler Dodge Jeep RAM. It is an honor to assist you and we welcome you back for any future needs.

April 10, 2023

Truck was finished way early and always call to let me know all is good. More

by TRieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson, Tony Angleitner
Report | Print
May 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for your kind 5-star review and for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM! We're happy we could help. Please let us know if you have any additional questions, we are always here to assist you!

April 08, 2023

Excellent support, superb customer service, I had a great experience and quick follow up and was provided with alternative options. When I turned down one service for another service I was explained the trad More

by schunngaines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Albertson, Tony Angleitner
Report | Print
Apr 09, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for leaving an outstanding 5-star review of our support and customer service at David Taylor Ellisville Chrysler Dodge Jeep RAM! We are thrilled to learn that you had a great experience with us and that we were able to provide you with excellent service, quick follow-up, and alternative options to meet your needs. We take pride in our Sales Team's ability to listen to our customer's concerns and provide solutions that work best for them. It's gratifying to know that our team was able to do so for you and that you found our explanations of trade-offs helpful in making your decision. Thank you for your feedback and your support, and we look forward to serving you again in the future!

April 08, 2023

Tara was very attentive, polite and a pleasure to work with. The scheduling process to get my truck in was quick, easy and simple. More

by iwyatt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara
Report | Print
Apr 09, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a 5-star review. We are pleased to see that you had a positive experience with our Service Team at David Taylor Ellisville Chrysler Dodge Jeep RAM. We work hard to ensure that our team is attentive, polite, and easy to work with, so it's great to know that this has been your experience. We understand that scheduling can be a hassle, which is why we strive to make the process as quick, easy, and simple as possible for our customers. We appreciate your business and look forward to serving you again in the future.

April 07, 2023

The rates are exorbitant. I was charged $512 for the install of a $100 part in a little over an hours time. More

by ULANI13
Recommend Dealer
No
Employees Worked With
Dont know his/her name
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Apr 07, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We appreciate the opportunity to hear about your experience with us here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Your business is valuable to us, and we want to learn more about your feedback. Please contact me directly. Thank you for your patience and understanding. Respectfully, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

April 07, 2023

Poor communication and incomplete work. Follow up was not done and requested work was not completed. More

by Romekia Verges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory French
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello Romekia, Thank you for sharing your experience with us in regard to our communication here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Your feedback is important to us and I would appreciate the opportunity to speak with you to discuss this in further detail. Please email me with your preferred contact information. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

April 07, 2023

Very customer oriented , thank you for quality and courtesy . Very much don’t like the survey forcing me to write 15 words will not answer your surveys again More

by donna.j.maddox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t force me to answer this
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Apr 08, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, thank you very much for this 5-star review. We sincerely appreciate your feedback and are glad to learn that our staff worked hard with your best interests in mind. We hope that you continue to visit us here at David Taylor Ellisville Chrysler Dodge Jeep RAM for your future auto-related needs.

April 07, 2023

Friendly staff. Very knowledgeable. Had my car diagnosed and fixed within a few hours. Waiting room very comfortable More

by celder274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Report | Print
Apr 08, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are excited to read that our Service Team was knowledgeable and friendly ensuring you had a great experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

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