David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

The rates are exorbitant. I was charged $512 for the install of a $100 part in a little over an hours time. I was charged $512 for the install of a $100 part in a little over an hours time. More

Poor communication and incomplete work. Follow up was not done and requested work was not completed. Follow up was not done and requested work was not completed. More

Very customer oriented , thank you for quality and courtesy . Very much don’t like the survey forcing me to write 15 words will not answer your surveys again courtesy . Very much don’t like the survey forcing me to write 15 words will not answer your surveys again More

Friendly staff. Very knowledgeable. Had my car diagnosed and fixed within a few hours. Waiting room very comfortable Very knowledgeable. Had my car diagnosed and fixed within a few hours. Waiting room very comfortable More

Easy to deal with and never pushy. The service department makes it easy to keep my car maintained to factory specs, while insuring all work is cataloged for reference later. Very appro The service department makes it easy to keep my car maintained to factory specs, while insuring all work is cataloged for reference later. Very approachable and will explain in detail any work performed and why it’s necessary. More

TARA in Service @ Ellisville TO THE RESCUE! !.... Purchased from Belleville IL location - less than a week & less than 150 miles my check engine light pops on....Well they are over an hour aw !.... Purchased from Belleville IL location - less than a week & less than 150 miles my check engine light pops on....Well they are over an hour away so I immediately took it down the road to the other dealership location. It was diagnosed as thermostat & oil leak. Get this - Belleville Salesman tells me "same dealership name, but doesn't share the money." Basically does everything to not help me in this situation - even though would logically think engine temperature would be vital with "power train." Of course he says I should of purchased service agreement. I could go on about this disappointing buying experience, which ironically - he wouldn't even let me negotiate tires, windshield, or floor matts due to fear of bank approval being revoked. So adding this unknown price of a luxury after excitement of getting approved wouldn't of been an option. Anyways, a Big multi location Dealership like Dave Taylor is in business because of people like TARA in service who Does the Right Thing!! She has to deliver the horrifying emotional news of car trouble everyday to people, and for her to notice my reasonable situation and bring it up to the GM is going above and beyond with care. Not only she fix check engine light issues - she Stood Behind the vehicle with confidence so much she got the safety & emissions inspections taken care of for registration. She deserves the commission on this vehicle, because I am now a Proud & Happy Car Buyer from a big dealership! More

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Time will tell if the leaky roof repair works! This is the second issue we have had with the roof and this one was at my expense since the car was out of warranty. This is the second issue we have had with the roof and this one was at my expense since the car was out of warranty. More

Always friendly, courteous , polite, compitently! Work is done efficiently and correctly! I recommend this dealership !.... Work is done efficiently and correctly! I recommend this dealership !.... More

Great and quick service. I walked in and they took care of my van issues right away. I walked in and they took care of my van issues right away. More