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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,317 Reviews
Call Service Center (636) 484-5400

2,317 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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April 12, 2023

Service was great, thanks to Mike Wilson great Job. The fact the start stop battery problem has been around for a long time is not the the dealer's problem. This is a engineering and manufacturing i More

by Charlie2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose David Taylor Ellisville Chrysler Dodge Jeep RAM for all of your automotive needs. Take care.

April 11, 2023

Very discouraged I was there to look at brand new trucks and the least they could have done is give me a break on the oil change some kind of break no they CHARGED me full throttle and made me feel like the More

by ALANQUEST1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cory French
1.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your experience with us at David Taylor Ellisville Chrysler Dodge Jeep RAM. We always wish to provide great service for our guests. If you would like to discuss your experience in further detail, please contact me directly. Best regards, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

April 11, 2023

Very impressed with your availability and the friendliness of the person that made the appointment. Greatly appreciate that your team was able to find the problem with our vehicle and get it tak More

by john_dubois_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, we appreciate you taking the time to write us this amazing 5-star review. We are pleased to learn that our Service Team was friendly and could get your vehicle back out on the road. It is our hope to continue to choose us here at David Taylor Ellisville Chrysler Dodge Jeep RAM for your future auto-related needs.

April 11, 2023

They were able to get me in quickly, evaluate the issue with my vehicle, the same day, and clearly communicated how long they believed, it would take to get parts and complete the repairs. More

by cjcurrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The ladies who schedule for services?
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May 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for giving us this 5-star review of your recall repair. We are pleased to learn that our Service Team could communicate with you regarding the expected time to get your vehicle back out on the road and that this recall was completed in a timely manner as well. We hope that you continue to choose us here at David Taylor Ellisville Chrysler Dodge Jeep RAM for your vehicle's future needs.

April 11, 2023

Excellent service. The reps were all very friendly, and they got my car finished right away. More

by kyle.loeffel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Kyle, thank you so much for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM. We're excited to receive your 5-star review and look forward to assisting you with your future automotive needs.

April 10, 2023

Helpful. ,.Fast…courteous…explained so I could understand…thanked me for my business…split the payment on multiple cards. More

by KATY.HELLYAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Kathy, thank you for taking the time to leave us your kind feedback. We are glad to know you were met with fast and helpful service during your visit at David Taylor Ellisville Chrysler Dodge Jeep RAM. It is an honor to assist you and we welcome you back for any future needs.

April 10, 2023

Truck was finished way early and always call to let me know all is good. More

by TRieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for your kind 5-star review and for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM! We're happy we could help. Please let us know if you have any additional questions, we are always here to assist you!

April 10, 2023

Fought with the extended warranty people to get a new transmission. Which I am very grateful for. More

by herweck08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are glad you enjoyed a great experience working with our Service Team at David Taylor Ellisville Chrysler Dodge Jeep RAM. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

April 08, 2023

Tara was very attentive, polite and a pleasure to work with. The scheduling process to get my truck in was quick, easy and simple. More

by iwyatt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara
Report | Print
Apr 09, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a 5-star review. We are pleased to see that you had a positive experience with our Service Team at David Taylor Ellisville Chrysler Dodge Jeep RAM. We work hard to ensure that our team is attentive, polite, and easy to work with, so it's great to know that this has been your experience. We understand that scheduling can be a hassle, which is why we strive to make the process as quick, easy, and simple as possible for our customers. We appreciate your business and look forward to serving you again in the future.

April 08, 2023

Excellent support, superb customer service, I had a great experience and quick follow up and was provided with alternative options. When I turned down one service for another service I was explained the trad More

by schunngaines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Albertson
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Apr 09, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for leaving an outstanding 5-star review of our support and customer service at David Taylor Ellisville Chrysler Dodge Jeep RAM! We are thrilled to learn that you had a great experience with us and that we were able to provide you with excellent service, quick follow-up, and alternative options to meet your needs. We take pride in our Sales Team's ability to listen to our customer's concerns and provide solutions that work best for them. It's gratifying to know that our team was able to do so for you and that you found our explanations of trade-offs helpful in making your decision. Thank you for your feedback and your support, and we look forward to serving you again in the future!

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