David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center
Ellisville, MO
2,317 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center
awesome service! !!! everyone I dealt with was professional and helpful. First class organization! I highly recommend! !!! everyone I dealt with was professional and helpful. First class organization! I highly recommend! More
Very outstanding and professional! I will buy my next car or Jeep there ! Everything is told right up front ,no hidden surprises ! Can’t say enough about this dealership! Except keep t I will buy my next car or Jeep there ! Everything is told right up front ,no hidden surprises ! Can’t say enough about this dealership! Except keep the excellent work up ! More
Had a problem with one of the services but they quickly made it right w/ no charge. made it right w/ no charge. More
They were great had some aftermarket wheel installed and they got it done asap thanks they got it done asap thanks More
Good experience! Thanks for going above and beyond to assist me with my oil change and tire rotation. Thanks for going above and beyond to assist me with my oil change and tire rotation. More
Waiting on info about my transmission from mike Wilson. Finding out about a loaner car Finding out about a loaner car More
Took my 2020 Jeep into this service facility because my typical repair shop was 2+ weeks out for an appointment. David Taylor could get me in within 2 days. I had a negative experience the first time to to typical repair shop was 2+ weeks out for an appointment. David Taylor could get me in within 2 days. I had a negative experience the first time to took my Jeep here but figured i would give them another shot. Brought it in Wednesday for a Thursday appointment. Appointment was at 1:00 Thursday. No call Thursday. No call Friday. No call Monday. No call Tuesday. No call Wednesday. I call and am told it has a bad deal. It’s under warranty but they’re waiting on the part. Hopefully will come on Thursday and should be able to pickup Friday. I said ok, asked about 2nd issue that I brought it in for (steering). Couldn’t look at it until seal is fixed. Can drive because if seal issue. Thursday no call. Friday no call. Monday I get a call saying it’s done and ready to be picked up. I again asked about steering issue. Nothing. Then was told they’d have someone look at it. Tuesday Wednesday Thursday and Friday I get no calls. I call on Friday and was told that the steering gear is bad and they’ve ordered the part last Tuesday. Said it like I already knew. I had heard nothing. So I asked about timing… probably Monday, Tuesday at the latest. Part finally came in and Jeep dead ready Thursday around 3:30. I picked up Friday. 3 weeks after brining it in. No apologies. Lost my paperwork and keys further delaying me leaving. Never once offered me a loaner. I asked multiple times to mo avail. I understand parts can take time but the lack of communication from this place just cost them my future business. More
Top notch service I highly recommended! Tony and Service is the best service advisor I’ve ever worked with. Tony and Service is the best service advisor I’ve ever worked with. More
excellent service/ i have purchased 3 vehicles there always world class service/ “steve the rhino “ turned water into wine thanks again always world class service/ “steve the rhino “ turned water into wine thanks again More