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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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March 12, 2021

I wish you would honor Royal Gate Dodge lifetime oil changes! This I think was a great customer come back service.Your service department our professional and courteous. More

by Raneym57@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Mar 14, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for your feedback for David Taylor Ellisville Chrysler Dodge Jeep RAM. We appreciate your kind comments for our Service Department and we will be sure to pass this to management.

March 12, 2021

Got a oil change and came home and had a leak. I had to crawl under the vehicle and tighten the plug and now I have a big oil stain in my driveway. More

by Hubman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Wilson
Mar 12, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review. I would appreciate the chance to speak with you regarding your recent service experience. Please feel free to reach out to me at your own convenience. I look forward to hearing from you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

March 11, 2021

Very friendly employees. Explanation of service was excellent. Waiting room was updated and very clean and welcoming. Technicians were not pushy with trying to sell unneeded service, just explaining an More

by ACFAHREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen B, Casey Drese, Mike Gebken, Justin Welch, Mike Wilson, Bobby Brooks, Justin List, Customer Service
Mar 12, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, thanks for the kind words with us! We're thrilled to hear you had an excellent experience. It was a pleasure working with you and we hope you choose us again in the future.

March 11, 2021

Clean and comfortable waiting room, reasonable wait times, and great customer service. Appointment booking is nearly impossible from the website though. ... zzz zzz zzz zzz More

by Jessica.1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Mar 12, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, thanks for the kind words! We're glad to hear your experience with our team was positive. We truly appreciate your business and hope you consider us again.

March 11, 2021

Everyone in your service center have been friendly, informative and pleasant. They have all done a great job. No one was in a bad mood regardless of what was going on around them. More

by FULLOFFAITHRN@ATT.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Justin Welch, Mike Wilson
Mar 12, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, thank you for sharing your feedback with our team! We're glad to know you had a pleasant experience with our team. We appreciate your business and are here anytime you need help.

March 11, 2021

Service was fast and friendly and high quality. Waiting area was nice with very comfortable chairs. Would recommend without hesitation. Top notch overall experience without question. More

by JOHNSCOTTM50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Mar 12, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, we appreciate your excellent feedback! It's great to hear our team has provided you with fast and efficient service. Let us know if there is anything else we can do for you.

March 11, 2021

Great service by all involved with servicing my Jeep! Clean and safe facility with no issues making a appointment when I needed to have one. More

by LWHELLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Mar 12, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, thanks for the great review! We're glad to hear your experience with our team was positive. We hope to work with you again.

March 10, 2021

Ever since I bought my jeep I've had great customer service! They always do a great job. I will be coming back again for further service appointments. More

by TDETRING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Justin Welch, Mike Wilson
Mar 11, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the excellent review! We are so pleased to see that David Taylor Ellisville Chrysler Dodge Jeep RAM has earned your loyal business. We look forward to working with you again in the future.

March 10, 2021

Good service, sorry I did not remember whoWas my service Good service, sorry I did not remember who Was my service representative But I always had a great experience and great place always prefer Than More

by SHILPA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Everingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Convey, Brian Binz, Tom Fascetti, Bert Nordman, Nathan Dawson, Timothy Hulsey, Matt Allin, Paul Mansker
Mar 11, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback with us! We are so pleased to learn that the David Taylor Ellisville Chrysler Dodge Jeep RAM team exceeded your expectations. If there is anything else we can do for you, please be sure to let us know.

March 09, 2021

Excellent service! Fast and stress-free! And Mike was great! Honest and kept me informed the whole time my car was in. Other places I have to call them every few hours but not here... so refreshing! That More

by marielipowicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Mar 10, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you so much for your great feedback for Mike at David Taylor Ellisville Chrysler Dodge Jeep RAM. We're always here to help you out and provide exceptional care. If there is anything else we can be of assistance with, please let our team know.

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