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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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March 18, 2021

Was not happy with the billing portion due to errors made and extra time spent between parts and service to get it correct. Spent 45 min over the bill. Also, tire pressures were not even after tire replacem More

by KLSTECHMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Justin Welch, Mike Wilson
Mar 19, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your review. I would appreciate the opportunity to speak with you regarding the services provided for your tires. You can reach out to me at your own convenience. I look forward to connecting with you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

March 18, 2021

Everyone was easy to work with and the service was done quickly and as discussed overt the phone. I even got a ride home from a very nice gentleman and he offered to pick me up when the work was finished. More

by MCLAINFAM5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Justin Welch, Mike Wilson
Mar 19, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a review. We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

March 17, 2021

Ted Gann is the reason my wife and I keep coming back. Now the new owner needs to step up and get us a deal that makes us want to continue bringing our business to David Taylor. More

by David S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Drese
Mar 18, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi David, we strive for a high level of customer satisfaction in all aspects of our dealership here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Reviews like yours help us to continually improve.

March 17, 2021

I had an appointment to have a vehicle inspection and oil change that took about two hours. That seems a little long for the work I had scheduled. I will continue to have service work done by the dealer th More

by DAVEMOLLARD283
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the names of the people Involved
Mar 18, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, thank you for the feedback. We'll be sure to share your comments with our Management Team. We look forward to serving you again in the future.

March 17, 2021

I’ve been coming to this location for 12 years. I make my appointments thru Casey which is wonderful, Errin is my mechanic, Chris is so helpful, the staff is very knowledgeable and so nice. Thank you guy More

by JJT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Errin ??????????, Stephen B, Casey Drese, Mike Gebken
Mar 18, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, thank you for taking the time to share your comments! We're thrilled to hear your experience with Casey, Errin, and Chris was positive. We appreciate your business and welcome you back whenever you need help.

March 17, 2021

great service, great personal, fast and neat1 THANK YOU. Your review needs to be at least 25 words long. Why??? I do not need 25 words to approve this visit! More

by Charlie2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Mar 18, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving David Taylor Ellisville Chrysler Dodge Jeep RAM! We hope to be of service to you again!

March 16, 2021

Bryan Fowler was great to work, friendly, knowledgable and great attention to detail. The shop did a quality job on repairs. Very positive experience and will certainly come back. More

by CHUCK.ARANDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Fowler
Mar 17, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Chuck, thank you for taking the time to share your excellent experience with Bryan! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at David Taylor Ellisvile Chrysler Dodge Jeep Ram.

March 15, 2021

Every time I get service I am treated very professionally and the communication from the service reps is impeccable. Casey and Chris are top notch! More

by Ollie Trittler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese
Mar 16, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the great review, Ollie! We are so happy to learn that Casey and Chris each provided you with outstanding service. If David Taylor Ellisville Chrysler Dodge Jeep RAM can do anything else for you, don't hesitate to let us know.

March 15, 2021

Absolutely garbage this time around! I have been going here forever and I'm pretty sure I'm never coming back!!! The guy that serviced my car was rude when I walked in didn't do any work on my vehicle and More

by JBARKER0203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know his name
Mar 16, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to my attention. I take your comments seriously and would like to speak with you to best resolve your recent experience. When you are available, will you please reach out to me? Thank you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

March 15, 2021

I really felt like they were looking out for me . Everyone was very friendly and very informative. They also made sure I was comfortable with my wait by providing me with a loner . I would highly rec More

by Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom brooks , Stephen B, Casey Drese, Mike Gebken, Justin Welch, Mike Wilson, Bobby Brooks
Mar 16, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Shannon, Thank you for taking the time to share your excellent experience at David Taylor Ellisville Chrysler Dodge Jeep RAM! We are pleased to hear you were satisfied with the level of customer service provided by our Service Department! Please come back and see us anytime!

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