David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Have only experienced Service Dept. To this time. Service has been great to work with. They listened to what’s been said & explained. Issues resolved 1st time or worked with me till they were. Service has been great to work with. They listened to what’s been said & explained. Issues resolved 1st time or worked with me till they were. More

The service dept. Was unable to complete the work required. I waited 3 hours without getting the work completed. No help rescheduling follow-up visit. required. I waited 3 hours without getting the work completed. No help rescheduling follow-up visit. More

Thank you for being very informative. Not forcing any of your services on me. Taking the time to explain to me what was wrong with my car. your services on me. Taking the time to explain to me what was wrong with my car. More

I'm very disappointed in my recent service experience here. I come to you guys because you are conveniently located for me. I have tried unsuccessfully in the past to book online, something to do with here. I come to you guys because you are conveniently located for me. I have tried unsuccessfully in the past to book online, something to do with my info being loaded wrong in your system. So my last appointment I called, but when I showed up I wasn't scheduled. You guys got me in anyway for my oil change. I was told I needed induction service, 4x4 service, and brake fluid service as well. I hesitated but was assured I would be treated fairly. I could have waited and shopped around... After doing some research, I believe my loyalty was taken advantage of. It looks like 20% high conservatively. Also, after my visit I was contacted 3 times by phone for a follow up survey. I spoke with 2 different people. Why all the calls? I also received 4 text messages this month to fill out a survey! As someone who runs a business that relies on customer feedback and uses surveys, I would never inundate customers with all these contacts. I spoke with your team, why do I need 3 more calls and 4 text messages? I'll probably be taking my business to the previous dealership even though it's a further drive. Love Jeeps and I'll probably be purchasing my 3rd in another year or so... More

Service/customer service was great. They took my car in on time shuttled me back to my house and when the car was ready they brought it back to me. Thank you so very much. on time shuttled me back to my house and when the car was ready they brought it back to me. Thank you so very much. More

Always good service with friendly and helpful people in all the departments I used when I brought my car in for service. That is all all the departments I used when I brought my car in for service. That is all More

Great job...they always let me know what I need to have done and the time frame it sb done so that I get the best from my Cherokee done and the time frame it sb done so that I get the best from my Cherokee More

In and out very quickly. Had appointment. But was serviced right away. Staff is friendly and attentive. Will definitely keep taking my Jeep in for service. serviced right away. Staff is friendly and attentive. Will definitely keep taking my Jeep in for service. More

Wasn’t a current customer but will be in future. Had a radiator leak and they got me in next day. Knowledgeable and friendly service advisor. Facility is average. radiator leak and they got me in next day. Knowledgeable and friendly service advisor. Facility is average. More

Got me in right away at the time requested. Very nice person at the desk. Took my number to call me once my truck was finished person at the desk. Took my number to call me once my truck was finished More