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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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May 17, 2021

Excellent service, th technician performed the service with no damage. Very satisfied. I will return again in the future for my Redeye's service needs More

by Robertska99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary
May 17, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the excellent review! We are so glad to learn that your Redeye was taken care of so well. If there is anything else that David Taylor Ellisville Chrysler Dodge Jeep RAM can do for you, don't hesitate to let us know.

May 17, 2021

We were very dissatisfied with our service visit. This was the 1st time to have work done on our van. My parents referred us to you and we were unsatisfied. We dropped off our van on a Thursday and we're More

by Christine
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Karsznia in SERVICE
May 20, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Christine, I appreciate you taking the time to share your feedback and would like the opportunity to discuss your service visit. Can you please contact me at your earliest convenience? I look forward to hearing from you. Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

May 16, 2021

Much thanks to service advisor Casey and his team for properly diagnosing and fixing a pesky fuel odor that had bothered us for many months. More

by RoadiJeff
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
May 16, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the kind review! We love knowing that you had a great experience at our Service Department working with Casey and the rest of our team. Please let us know if we can be of any further assistance here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

May 16, 2021

They have a great service department. I love dealing with Chris Quick the service Mgr. Very kind and helpful. They will do what they can to help their customers. More

by crdfn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Nordman, Stephen B, Mike Gebken
May 16, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the kind review! We are delighted to know that Chris always provides you with wonderful customer service during your visits to our Service Department. Please let us know if we can be of any further assistance here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

May 16, 2021 -

crdfn responded

Will do

May 15, 2021

Took a long time for an oil change. Said they checked everything, the next day my right tie rod failed when I was driving on the highway. That should have definitely been found. More

by Keseldon
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know any names
May 16, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review. I would appreciate the chance to speak with you regarding your overall service experience. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

May 14, 2021

Everything good. Recall for oil consumption part 1 complete. No problems found. Be back in 1500 miles to complete part two and for service. Thanks More

by Noname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BYRON GREEN
May 14, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the great review! We are glad to see that your service from David Taylor Ellisville Chrysler Dodge Jeep RAM was top-notch. We look forward to working with you for the second part of your recall.

May 14, 2021

Best and fastest service ever. Made appointment for oil change - in and out in 20 minutes. Service team did not try to oversell service or make me do more than what was necessary. More

by EAJOHNSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
May 14, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, We appreciate your positive review. We strive to ensure that we assist our customers in a timely manner, therefore we are delighted to hear about your recent experience. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we hope to continue to assist with all of your future automotive needs.

May 14, 2021

Great service!! I didn't have a long wait at the service department that was a good thing though I would be there a little longer but wasn't got me in and out in real quick. Thank you. More

by MIRENE0117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
May 14, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM, Mirene! We are glad to hear our Service Department provided you with quick and efficient service. Please come back and see us for any future service needs.

May 14, 2021

Very helpful. Took our vehicle right in. Kept it long enough to analyze the problem. One suggestion would be to have a real person answering the phones. More

by djgassner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BYRON GREEN, Austin Brown
May 14, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, Thank you for your review. Your satisfaction means everything to us, so we are pleased to hear about your recent experience. We appreciate your feedback. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we hope to see you again.

May 13, 2021

I went in for an appointment to get a new key fob and it couldn’t have been any easier. I worked with Casey Drese and he was super helpful and pleasant. Everyone was very friendly and easy to work with. I w More

by abunch1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
May 13, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Glad we could help you with the new key fob for your vehicle, and thank you for sharing about your experience on DealerRater. It means a lot to our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM to read your compliments.

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