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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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May 21, 2021

They always get me in and out quick and easy. They always give me the best price also. Great upgrade from last Dealership. Great work! More

by Connor37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
May 22, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We appreciate your review and high star rating! We're glad to learn that everything was completed quickly and to your satisfaction. We hope to see you at David Taylor Ellisville Chrysler Dodge Jeep RAM again down the road!

May 21, 2021

We are happy with the service just wish they would have honored the free oil changes that Royal Gate had in place but am thankful they did honor a couple More

by MOMOOAKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
May 21, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the great review! We are glad to see that your overall impression of David Taylor Ellisville Chrysler Dodge Jeep RAM is a positive one. We hope you'll consider us again for your future services.

May 20, 2021

The service of replacing my front brakes and rotors was well done in a timely manner. The issue of my brakes vibrating went away. Service adviser was courteous and professional. More

by ARTCAROL.BULLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B
May 20, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, We appreciate you taking the time to give us your feedback. We strive to ensure that we can assist our customers in a timely manner, therefore we are delighted to hear that your recent experience was courteous and professional. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we hope to see you again.

May 20, 2021

The service people an mechanic were great an pleasant to b round , the service was quick , I all ways enjoy coining there I give them a 10 out 10 😀 More

by EWILDTURKEYWILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
May 20, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for your kind review; we are happy to pass along your comments to the team here at David Taylor Ellisville Chrysler Dodge Jeep RAM! Thank you, and have a fantastic day!

May 20, 2021

I won't take my Jeep anywhere else. I trust the service department not to take advantage of me and it's nice to see the same faces that I have seen for years. More

by graycrystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese
May 20, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We will be here for many years to come to serve your needs and exceed your expectations. Thank you for your loyal business and we look forward to taking care of your Jeep during your next visit at David Taylor Ellisville Chrysler Dodge Jeep RAM!

May 20, 2021

Our 2012 Grand Jeep Cherokee was in on Monday for a recall. At that time it was advised 'new' engine springs were needed. We paid for those and upon pick up the car completely locked up. Thus it was More

by tamcmurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen B
May 22, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing in your 2012 Grand Jeep Cherokee to David Taylor Ellisville Chrysler Dodge Jeep RAM for your service needs. We would appreciate the opportunity to address your feedback regarding the recall and look into anything we can further. Please reach out to me directly at your convenience about this. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

May 20, 2021

My first appointment for my oil change was cancelled due to the computers being out. I drove all the way from High Ridge. When I called to reschedule my appointment for the following week, the girl that More

by NO2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Gebken
May 22, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share how your first appointment for an oil change went. I would like to learn more about the level of customer service received. Would you mind reaching out to me directly about your service visit when you are available? I hope to connect with you soon. Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

May 19, 2021

I was charged an excessive amount for diagnostics. It was a terrible experience. Over 500 for a gas cap remedy. I felt like I was cheated More

by ANNGELA.ADAMSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
May 20, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi, I appreciate your feedback regarding your recent service experience. Given the opportunity, I would like to speak with you about your experience. Please contact me at your earliest convenience. Thank you, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

May 19, 2021

Great service from Mike G. He kept me informed and went over and above to take care of me and my Jeep. He is great at his job. More

by Tim
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
May 20, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Tim, Thank you for your positive review. We strive to ensure that we can keep our customers updated and informed, so we are pleased to hear about your recent experience with Mike. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we hope to see you again.

May 19, 2021

Brought my 17 Ram in for key Fob replacement Matt was helpful and had me in and out in just over an hour Great service department! More

by Jacob White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Karsznia in SERVICE
May 20, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Jacob, Thank you for your feedback. We are pleased to hear that Matt was able to assist you in a timely manner. At David Taylor Ellisville Chrysler Dodge Jeep RAM we look forward to your next visit.

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