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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,317 Reviews

2,317 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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May 25, 2023

A four day job turned into two weeks on my work truck. I lost work due to this. The service associate and manager declined my requests for a loaner truck. In fact they seemed angry when I asked. Their com More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara
May 25, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello Mike, We value customer feedback and would appreciate the opportunity to speak with you about a loaner vehicle, communication, a recall, and your recent experience with our Service Team. At your earliest convenience, please initiate contact directly so we can discuss this further. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 25, 2023

Parts and service gave excellent service! Very quick and efficient!Also very personable!! I was extremely happy with my visit!! Great bunch of people!! More

by cwussow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department advisors!!
May 26, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We take our reviews seriously and are delighted to learn about your visit with us here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We appreciate your highly-rated review. We want all our customers to feel this way when leaving our dealership.

May 26, 2023 -

cwussow1 responded

Always satisfied and happy with the service!!

May 24, 2023

The person that serviced me was super kind and I appreciate him being really considerate of my time and making sure I knew what the price was going to be for my vehicle’s maintenance More

by jonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the glowing review. Our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM is proud to read that you had a great experience with us. Please feel free to contact us again if we can do anything else to assist you.

May 23, 2023

Service folks were very nice & cordial, the service was performed in a very timely and professional manner. It was a good experience. Thanks More

by melndebi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, we are thrilled to read that our Service Team were cordial during your visit, and performed the service done on your vehicle in a timely and professional manner. Thank you so much for leaving us this excellent review. Please don't hesitate to reach out to David Taylor Ellisville Chrysler Dodge Jeep RAM with any questions or concerns.

May 23, 2023

Too expensive . At least you should apply the cost of the diagnostic to the repair bill. More

by 2011Caran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, It's always our goal to provide our customers with five-star customer service and we would appreciate the chance to speak with you regarding pricing, diagnostic costs, and your experience with our Service Team. Please reach out directly so we can discuss this further. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 23, 2023

Great service. Fast and Dependable. Keeps you up to date on details about your vehicle More

by DJKEEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner Burke
May 23, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM is overjoyed to read that you had a fast and great experience with us. If we can do anything else to assist you, please feel free to contact us again.

May 22, 2023

I stopped in there for a couple minor issues, and they took care of me without an appointment in a timely fashion More

by thesnyderbunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are glad to read that our Service Team was able to take car of the few minor issues on your vehicle without an appointment. Thank you so much for leaving David Taylor Ellisville Chrysler Dodge Jeep RAM this five-star review, and we hope to see you back for any of your automotive needs.

May 20, 2023

Your service department is first place with me… employees are always nice and understanding good people More

by ALISSASHMOOGLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for this 5-star review. We are proud that you find our Service Team to be nice and understanding. We appreciate your business and thank you for trusting David Taylor Ellisville Chrysler Dodge Jeep RAM with your car.

May 20, 2023

Very easy to work with. Pleasant, kind and concerned. Listened to what I was talking about More

by donnabrocato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for this great 5-star review. We are happy to see you found our team to be pleasant, kind, attentive, and easy to work with. If there is anything else we can help you with at David Taylor Ellisville Chrysler Dodge Jeep RAM, please let us know. Have a wonderful day.

May 19, 2023

Fast and friendly response to my initial inquiry. The repairs were completed in a timely manor. More

by Mrost17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Angleitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, David Taylor Ellisville Chrysler Dodge Jeep RAM wants to thank you for your beaming review. It is a pleasure to read that you experienced fast and friendly service from our Service Team. We are more than happy to help.

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