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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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July 14, 2021

I am unsure what to say. I had my car towed to this location because it was close to my residence. They resolved the issue in timely manner. More

by VINCENT.NANACE82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jul 14, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

The team at David Taylor Ellisville Chrysler Dodge Jeep RAM thanks you for the 5-stars and feedback.

July 13, 2021

Service advisor was very knowledgeable and provided status updates on the troubleshooting and repairs. Additionally, spent sufficient time explaining the issues and repairs. Very much appreciated the More

by GSTETTES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Mike Gebken
Jul 13, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive review! We are always happy to be of service here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We hope you will continue to choose our Service Department for all your service needs.

July 13, 2021

The service was good Everyone is friendly The work was done fast And to my satisfaction I was in-and-out of there in about 4 hours or less More

by Markamen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Jul 13, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM, Mark! We are glad our Service Department provided you with quick and efficient service. Please come back and see us for any future service needs.

July 12, 2021

Easy to book service appointment for same day service. Pull up to the door, hand over the keys, fast, friendly service. Never mind waiting in the clean waiting room. Appreciate the quick checkout. More

by Jessica.1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
Jul 13, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Jessica, Thank you for your positive review. We are thrilled you had a accommodating, friendly, timely service with our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We are looking forward to your next visit with us.

July 12, 2021

Very friendly and helpful service staff. Acted as if they actually wanted my business. Work was completed as promised, on time and in accordance with the original estimate. Also, they were able to schedule t More

by RKKORNEGAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Jul 13, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the 5-stars. The team at David Taylor Ellisville Chrysler Dodge Jeep RAM is glad your experience was helpful and friendly. We look forward to future visits.

July 09, 2021

Dropped off new Cherokee the night before for a 730 am appt. Call at 754 am saying vehicle done, no problems come get it please. More

by BUTLERCOS
Recommend Dealer
Yes
Employees Worked With
Mike(?)
Jul 10, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Our team always works hard to make your experience great! They will be glad to learn your feedback. Thanks for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM!

July 08, 2021

Happy with the service and the timely fashion it was done in. Just disappointed my extended service contract didn't take care of an issue I'm having. More

by MATTYBROWN60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Karsznia in SERVICE
Jul 09, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

David Taylor Ellisville Chrysler Dodge Jeep RAM thanks you for the 5-stars! We are glad your service visit was great. Safe travels!

July 08, 2021

No issue with the service team. They did everything they committed to doing. Everyone was polite and attentive. I would have no issue recommending them. I have no plans to ever buy a vehicle from this More

by JOHN@GERARDCHIMNEY
Recommend Dealer
Yes
Employees Worked With
Nathan Dawson, Casey Drese
Jul 09, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi, Thank you for sharing your review. Your feedback is important to us and I would appreciate the opportunity to speak with you to address your feedback in regards to your sales experience. Please contact me at your earliest convenience. Thank you, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

Jul 09, 2021 -

JOHN@GERARDCHIMNEY responded

Hello Debbie, I appreciate your response and interest in speaking with me about my sales experience. Although I completely understand why you would be interested in discussing my experience in detail, I unfortunately see no tangible benefit to wasting any more time on this matter. The dealership achieved what could only be perceived as its standard albeit short-sighted goal, to sell a vehicle. I see this issue at partly my mistake. Prior to purchasing this vehicle, I was a loyal customer to another dealer that is located down the street from your location that sells a different make. Over the past 12 years, I purchased 8 vehicles for my wife and myself. During that time I also recommended this dealer to my other family members which subsequently resulted in 6or 7 additional sales. I have no interest in speaking poorly about any individual or causing damage to another person. However, I am baffled by my experience and how it did not seem to cause any distress to anyone involved and cannot envision, if not corrected, this dealership being in business the next time I am in the market.

July 08, 2021

Wonderful staff. Very accommodating. Always aim to please the customer. Fast, friendly courteous. I have had service performed on several Chrysler, Jeep, Dodge, Ram vehicles from simple oil change to maj More

by Clarkstr442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Jul 09, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review! We are glad to know that you received fast and friendly customer service. We are always here to assist you here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

July 08, 2021

Friendly, honest and fair staff. Even got a ride home on the shuttle while my car was being worked on. I'll definitely be back! More

by mikehamil10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jul 10, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, Thank you for your positive review. We are thrilled you had a friendly, accommodating and professional service experience with our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We are looking forward to your next visit with us for any of your automotive needs.

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