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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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July 20, 2021

Very friendly and attentive staff. They took my truck in right away and it was completed as promised. Purchased the three oil change and tire rotation special. More

by ahola1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jul 20, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

The team at David Taylor Ellisville Chrysler Dodge Jeep RAM thanks you for the 5-stars and for the feedback. We are glad your experience was friendly and attentive.

July 20, 2021

Very efficient and can trust that it is done right. The staff are all very friendly, professional, and kind. Would recommend to any others for great service. More

by ANISEDANIELLE03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
Jul 21, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the 5-stars and the feedback. The team at David Taylor Ellisville Chrysler Dodge Jeep RAM is glad your experience was professional and kind.

July 20, 2021

I had a nail in my tire so I drove to the dealership to see when I could get an appointment to get the tire fixed. The service department told me to park by an open bay and plugged the tire in less than te More

by BLAKESIMMONS2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
Jul 20, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

David Taylor Ellisville Chrysler Dodge Jeep RAM thanks you for the 5-stars and for sharing your experience. We are glad your visit was great!

July 20, 2021

Fast, on time appt. able to use special mopar discount. Waiting room comfortable. Checkout easy and efficient. Thankful for the quick service to go about my day. More

by drhud218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jul 21, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

The team at David Taylor Ellisville Chrysler Dodge Jeep RAM thanks you for the 5-stars and feedback! We look forward to future visits.

July 20, 2021

Mike was extremely helpful and found a way to fit us in so we wouldn’t miss a complete vacation. Grateful for his help and expertise. More

by propilotchef1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jul 20, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, Thank you for your positive review. We are thrilled you had a professional and accommodating service. We are glad to be of assistance and we hope you enjoyed your vacation. We are looking forward to your next visit with us here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

July 19, 2021

Mike Wilson is rude .ignorant. spiteful. No customer and a liar. The person who drove my jeep to the bay drove like a bat out of xxxx. More

by OURHM2004
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cashier , Mike Wilson
Jul 19, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, I would like to learn more about what happened. Please reach out to me directly to share any additional feedback regarding the level of customer service provided and your Jeep. I hope to hear from you soon about this. Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

July 19, 2021

The staff is so friendly the best I have ever been around and they seem to care about you .You do a great job every day More

by Matthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Jul 19, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive star rating and for sharing your experience. The team at David Taylor Ellisville Chrysler Dodge Jeep RAM is glad your visit was great. Safe travels!

July 18, 2021

Disappointing experience. I was treated poorly from drop-off to pick up. Byron was of minimal help and consistently unavailable when I would call for an update. More

by STAFFY_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
BYRON GREEN
Jul 19, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi, Thank you for taking the time to leave your feedback. We strive to provide our guests with the best experience possible and would like to learn more about your recent experience. If you would like to share more details of your visit, please reach out to me at your earliest convenience. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

July 17, 2021

Went to pick up after service and another issue didn’t get 2 feet before truck locked up brand new truck, electronic issues since I got it More

by RGILMORE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Pfuhl
Jul 18, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Please know that we take your review very seriously and would appreciate the chance to address your feedback regarding the condition of your truck. When you have a moment, reach out to me directly. I look forward to connecting with you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

July 16, 2021

The service department worked hard to work with our warranty company in replacing our transmission. They kept in great contact with us through the whole process. More

by laurapicker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Jul 16, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are pleased to learn you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Drive safe!

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