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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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July 23, 2021

Top notch in customer service. Excellent communication. Mike was my service rep but didn’t get his last name. Now I’m writing just to eat up the 25 word limit. More

by CLDELAREY1911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jul 25, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your top-notch customer experience in the Service Department at David Taylor Ellisville Chrysler Dodge Jeep RAM. Have a wonderful day!

July 23, 2021

Clean, well organized, Matt was a friendly service writer. Honestly, I’ve driven my repaired vehicle a total of 20 miles. I can say it started and ran. That’s about all I can say at this point. Time More

by ROBERTGILSINGER
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Karsznia in SERVICE
Jul 25, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review. If there is any other feedback you would like to discuss, please feel free to reach out to me. I look forward to connecting with you to address any aspects of your service experience. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

July 22, 2021

Such a great, great job with state inspections and oil change. The only issue was the service writer estimated 2.5 hours so I requested a ride home and was back in one hour. More

by BUTLERCOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BYRON GREEN
Jul 22, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the great review! We appreciate that you chose David Taylor Ellisville Chrysler Dodge Jeep RAM for your oil change and inspections. If there is anything else that we can do for you, please be sure to let us know.

July 22, 2021

Very friendly and helpful and fast service. I needed and oil change and tire rotation I was completed in less than 30 minutes. Great experience More

by GDKERR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Employee in fast oil change was excellent
Jul 23, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you! Our team always works hard to make your experience great! They will be glad to learn your feedback. Thanks again for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM!

July 22, 2021

This dealership and service advisor were very responsive, giving clear estimates of the work I was requesting and addressing a checklist of maintenance items I provided. More

by T J G
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jul 23, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, Your review is important to us. We strive to ensure that we keep our customers updated and informed, therefore we are pleased to know of your recent experience. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we look forward to working with you in the future.

July 21, 2021

Friendly. In and pretty fast. Recommended a couple service items to get done in the next three months. Four score and what the frick do I need to do this. More

by NRMANNY708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B
Jul 21, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the fantastic review! We are glad to see that your experience with David Taylor Ellisville Chrysler Dodge Jeep RAM exceeded your expectations. Please let us know if there is anything else that we can do for you.

July 21, 2021

BEEN COMING TO ROYAL GATE/DAVID TAYLOR SINCE 2002. VERY EFFICIENT AND YOU CAN TRUST THE WORK IS DONE RIGHT. GREAT GROUP OF GUYS IN THE EXPRESS LANE. More

by RCAROLLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALL THE GUYS IN EXPRESS LANE DON'T KNOW THEIR NAMES, Mike Wilson
Jul 21, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the 5-stars. The team at David Taylor Ellisville Chrysler Dodge Jeep RAM is glad your experiences have been wonderful.

July 21, 2021

The technician was in such a hurry to complete my oil change that he failed to close the cap on the coolant overflow tank and didn’t put the oil filler cap back on the valve cover. More

by SCARLETT4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Wilson
Jul 22, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experience. David Taylor Ellisville Chrysler Dodge Jeep RAM always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

July 20, 2021

David Taylor Dodge has been very professional and informative of my service while my vehicle was in the shop. I receive my vehicle back as promised. More

by jjkulich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jul 20, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the 5-stars! The team at David Taylor Ellisville Chrysler Dodge Jeep RAM is glad your experience was professional and informative. We look forward to future visits.

July 20, 2021

Quick scheduling and very easy to work with on my new Ram. Mike and David answered all of my questions pre and post service. They will get my continued service support. More

by JMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McLain, Mike Gebken
Jul 20, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

David Taylor Ellisville Chrysler Dodge Jeep RAM thanks you for the 5-stars and the feedback. We are glad your experience was quick and easy. Take care. We look forward to seeing you again.

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