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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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September 01, 2021

My car was towed twice for the same issue. They let my car sit for days without being looked at. All it needed was a battery I couldn’t get information from anyone and no return calls More

by Sjccarter22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey Drese
Sep 01, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi, Thank you for taking the time to leave your feedback. We strive to provide our guests with the best experience possible and would like to learn more about your recent service experiences. Please contact me directly at the information below at your earliest convenience. Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

September 01, 2021

Best service Department in the region! I've been using this service department for over a decade. Mike Gebken is my 'go to guy', he's honest, straight forward and gives you great advice. More

by olswampfox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Sep 02, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, We are happy that you have found our Service Department to be the best. We are grateful for your return business and if there is anything else we can do at David Taylor Ellisville Chrysler Dodge Jeep RAM please don't hesitate to contact us.

September 01, 2021

My truck had a very unusual issue at an inopportune time. I was just about to go on a 2 week road trip…. Although David Taylor could not resolve the issue on the spot, as new scarce parts were needed they tr More

by Carman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Karsznia in SERVICE
Sep 02, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Carman, We are happy knowing that our Service Department tried their best to accommodate you. We hope that you are still able to enjoy your road trip. At David Taylor Ellisville Chrysler Dodge Jeep RAM we appreciate your business and we look forward to your next visit.

August 31, 2021

Had my car for 4 days. When I had an appointment. Didn’t call to tell me the cost of the fix, or what they were doing. Just charged me when I got there. Mechanic sent me straight to cashier office. No one e More

by Peyton sutton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
BYRON GREEN
Aug 31, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Peyton, Thank you for bringing this to my attention and sharing this feedback about your service experience. David Taylor Ellisville Chrysler Dodge Jeep RAM always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

August 31, 2021

Thanks to Mike Wilson and tech Andrew for quality service. Tech found additional issues with the vehicle and mike was able to get all repairs covered. Very knowledgeable parts department as well. More

by SAUERBREY8234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kunitz & mike in parts , Mike Wilson, Bobby Brooks
Sep 03, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback! We are delighted to know that our Service Team at David Taylor Ellisville Chrysler Dodge Jeep RAM was great, and if you need anything else please let us know!

August 31, 2021

When I pulled up to get service, I was greeted at my vehicle. They took care of my needs in a very short time. I would definitely recommend them. More

by Tonfaz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Nordman, Nathan Dawson, Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
Aug 31, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

The team at David Taylor Ellisville Chrysler Dodge Jeep RAM appreciates the 5-stars and feedback. We look forward to future visits!

August 31, 2021

Fast and friendly service. Mike and his team greeted me when I walked in which made me feel good. They got our Jeep in at its scheduled time and finished checking it In a timely manner More

by WILLIAM.DAVIS24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Sep 01, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi William, It is fantastic to know that our Service Department were fast and friendly whilst working with you. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we hope to continue to assist with all of your future automotive needs.

August 30, 2021

Friendly from my first encounter other than the confusion of where I had scheduled my Rams appointment but all was resolved and with professionalism. And the wait was long enough considering tire rotation on More

by EDDIMUS.ABON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, Bobby Brooks, BYRON GREEN, Matt Karsznia in SERVICE
Aug 30, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us your feedback! We are so happy to see that your experience at David Taylor Ellisville Chrysler Dodge Jeep RAM has been top-notch. We appreciate your kind words and we hope to work with you again!

August 30, 2021

They got me in right in do to an emergency, quickly. I was pleased how everyone discussed a plan of action to fix my emergency situation. Thank you! More

by LISA88CHI98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Departments, Dennis Boyd
Aug 31, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Lisa, It is great to know that our Service Department could set a plan of action to meet your needs. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and please know that we are always here should you need us.

August 28, 2021

I brought my jeep in for an oil change. Service is always prompt and friendly. I’d like the fact that they look over the entire car to see if there’s any need service. More

by COOKIEGOLDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Aug 28, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are very happy to have provided you with a great experience here at David Taylor Ellisville Chrysler Dodge Jeep RAM! Thank you for your review.

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