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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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September 06, 2021

Had an appointment with all service details listed, took two days to get the service completed. Was told numerous time I would get an update status call and each time I had to call. Was charged an astronomi More

by mhs2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Gebken
Sep 07, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experience. We always want to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

September 06, 2021

It is easy to schedule on line for an appointment. They have dedicated parking for express oil change. Someone met me in that area which was convenient. The oil change took 30 minutes which acceptable. More

by BOB@BOBLEWIS1.COM
Recommend Dealer
Yes
Employees Worked With
Stephen B
Sep 06, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive star rating and feedback. David Taylor Ellisville Chrysler Dodge Jeep RAM is glad your oil change was a good experience. The team looks forward to future visits.

September 06, 2021

Service was Great Mike Wilson was very helpful And accommodating The price was reasonable Mike Wilson In the service department answered all my questions I would recommend the service department Witho More

by VINNY715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Sep 07, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the 5-stars and feedback, Vinny! David Taylor Ellisville Chrysler Dodge Jeep RAM is glad your experience was great. We look forward to seeing you again soon.

September 06, 2021

Customer service reps were pleasant. No complaints. I will be returning for future services based on my initial experience. Thanks mike wilson i appreciate your friendliness. More

by GHOSTDSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Sep 06, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the 5-stars and feedback. The team is glad your experience was pleasant. We look forward to future visits at David Taylor Ellisville Chrysler Dodge Jeep RAM. Safe travels.

September 04, 2021

Quick and painless. Mike communicated well and listened to my concerns. I like the shuttle drivers also. The ones I have met all have worked with my dad and family members at the assembly plant in Fenton More

by brianjbuilds
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Sep 05, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, We are pleased that our Service Department could provide you a quick and painless experience. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we look forward to your next visit.

September 03, 2021

Service was excellent as well as installation of running boards on our Jeep Grand Cherokee . We appreciated them ordering the running boards for our Jeep Grand Cherokee so that my wife can use the step up t More

by RVomund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Sep 03, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! We are honored to have been of service to you and your wife, making it easier for her to get into your Jeep. If there is anything else that David Taylor Ellisville Chrysler Dodge Jeep RAM can do for you, please be sure to let us know.

September 02, 2021

The Service department team is amazing. Casey Drese went above and beyond for me. The repairs are great. The quality of work is top notch. More

by Connor37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Sep 02, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the 5-stars and feedback, Connor. David Taylor Ellisville Chrysler Dodge Jeep RAM is glad your experience was amazing. We look forward to future visits. Take care!

September 02, 2021

They were happy to schedule me with little notice or delay. Everyone was very pleasant. As it turns out my work was covered under a new car program (bonus)! More

by Ed Liebig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall names of the folks
Sep 02, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave your feedback, Ed! David Taylor Ellisville Chrysler Dodge Jeep RAM is always happy to be of service. Please let us know if there is anything else that we can do for you.

September 02, 2021

To start off, the service staff is always friendly and professional and have a sense of humor. Work soy is always to the highest level of quality. More

by Marine57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Sep 03, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, We are thrilled that you have always found our Service Department to be friendly and professional whilst providing you the highest quality of work. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we hope to continue to assist with all of your future automotive needs.

September 02, 2021

When I arrived I initially went into the wrong service door, but the gentleman was so nice and walked me to the correct door. Everyone I interacted with was very nice and courteous. The prices were compe More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
Sep 02, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the great review, Ashley! We are so happy to learn that the David Taylor Ellisville Chrysler Dodge Jeep RAM team was personable and professional in their service to you. We appreciate your kind words and hope to be of service to you again in the future.

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