David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Best service department that I have ever worked with. Always pleased with their performance and professionalism. Always pleased with their performance and professionalism. More

The customer service is lacking. I stood in the bay waiting to be helped for over 12 minutes and I was the only customer standing in there. There were 3 or 4 people at computers work I stood in the bay waiting to be helped for over 12 minutes and I was the only customer standing in there. There were 3 or 4 people at computers working and no one would acknowledge me or ask how they could help. I attempted a couple times to get someone to assist and I was just told someone would get with me. Finally 1 of the guys who blew me off asked me if I needed anything and when I told him no one had helped me yet he acted surprised and then helped me. I liked the technology and recommendations for service but the specifics were lacking as to reasoning for those recommendations. When I called I was told it was not leaking, but when I picked up I was told it was leaking. It just wasn't a clear description. My final thought was the lady who originally said she was going to give me a quote and set me up an appointment, never called me back after a week. I called back a second time with the same request for the appt and she finally called me back, quoted me and set up the appt. Almost lost me as a customer purely for not calling back for an appt when she stated she would. Vehicle seems to be running well so I'm appreciative of the service but the quote and final price of course didn't match either. I would prob only come back if I had too otherwise I'll stick to other shops. More

Professional friendly prompt knowledgeable. I would not hesitate to recommend this dealership to friends or family. I would not hesitate to recommend this dealership to friends or family. More

Mike Gebkin is an asset to your workforce. If he is our advisor we will be back. If he is our advisor we will be back. More

Drop off was easy and fast along with pick up. This a routine service on my Jeep Grand cherokee This a routine service on my Jeep Grand cherokee More

Service done quickly at a reasonable price. Maintenance personnel were courteous and helpful in explaining the work done. Will definitely return to DT for future maintenance needs. Maintenance personnel were courteous and helpful in explaining the work done. Will definitely return to DT for future maintenance needs. More

It was very professional. All questions answered. Will be back when the part for a factory recall is in. All questions answered. Will be back when the part for a factory recall is in. More

Fast service, explained the findings and process very well so that I could understand what was going on and how my money was spent well so that I could understand what was going on and how my money was spent More

The office staff was fantastic and always had a positive attitude. The truck was fixed in a timely manner. The only negative was that the fender corner was chipped during re install of the bumper. I asked t attitude. The truck was fixed in a timely manner. The only negative was that the fender corner was chipped during re install of the bumper. I asked to have the corner touched up, but they forgot to on the second time. I refuse to drive back as I live in lake Saint Louis. So I'll touch it up myself. More

Great I had a very great experience will recommend the dealership and come back Fantastic people dealership and come back Fantastic people More