David Taylor Ellisville Chrysler Dodge Jeep RAM

GREAT EXPERIENCE! I came to Royal Gate with a very specific Jeep Grand Cherokee in mind and Tony Boehm was able to give me exactly what I wanted and more at a great pri I came to Royal Gate with a very specific Jeep Grand Cherokee in mind and Tony Boehm was able to give me exactly what I wanted and more at a great price! I honestly didn’t expect to drive off in a new car today, but he made the process easy and quite frankly fun. He was personal and not overly friendly like salesmen can be, and I greatly appreciate his help. I couldn’t be more satisfied! More

MAGICAL! As I pulled up to the lot I was unsure of what I was getting myself into. Right away! A gentleman came out and greeted me, Initially I was coming to c As I pulled up to the lot I was unsure of what I was getting myself into. Right away! A gentleman came out and greeted me, Initially I was coming to check out a Haven't pulled the trigger! But, I am writing this to say if your heading to a dealership, go to Royal Gate Dodge Chrysler and ask for Tony Boehm he'll get you behind the wheels your looking for. Highly Satisfied test drive. Got me thinking! More

Amazing experience! Tony was very helpful and pleasant in helping me select the vehicle I wanted! He made it happen smoothly. I would definitely send my friends and famil Tony was very helpful and pleasant in helping me select the vehicle I wanted! He made it happen smoothly. I would definitely send my friends and family his way. More

was great experience I was very satisfied Tony boehm met all of our needs he was very friendly and helpful I will definitely be back and send friends and family there I was very satisfied Tony boehm met all of our needs he was very friendly and helpful I will definitely be back and send friends and family there More

Service department is unprofessional and not helpful Purchased new 2015 wrangler - sales department was good. after 2 calls to the service department I am totally turned off. Both calls for service were Purchased new 2015 wrangler - sales department was good. after 2 calls to the service department I am totally turned off. Both calls for service were met by rudeness and unprofessional responses by the service advisor and the service manger. I will not go back to Royal gate. They need to learn customer service... More

Doesn't deliver on promises We took delivery on a $50k Durango and during our pre-delivery inspection identified an interior plastic part with a large visible gouge in it. Royal We took delivery on a $50k Durango and during our pre-delivery inspection identified an interior plastic part with a large visible gouge in it. Royal Gate promised to order and replace the part, and we've had to place multiple calls and emails to them and after two months finally got a call back from someone saying they'll have to file a claim for the repair. Why the heck wasn't this filed the same day? They should have been calling us to say our part is in and to schedule installing it. But the part was never even ordered. I have no idea why. The ordered and delivered on the floor mats we demanded in the sale in like two business days. Price was fine, basically internet research average. They tried to low-ball trade, and charge excessive up-sells like $500 for "lifetime nitrogen filled tires". We didn't even have to do a test drive because we knew exactly what we were going to buy and the process still took 4 hours. Before the title work came, we asked them to mail it to us. After it came they called and said we could come pick it up. I said we asked and were told it could be mailed to us and after repeating back "oh, you want it mailed?" they agreed and mailed it. In the weeks since purchasing I actually had a co-worker looking for a Cherokee ask about Royal Gate and I told him to avoid them. He had a few communications with an Internet sales person anyway inquiring about price and came to find their advertised price included a ton of obscure incentives which no one person could qualify for and the real price was $3000 higher. He is now going to another dealer as well. More

Good experience for our New Charger! After checking prices with local competitors we decided to purchase our 2016 Dodge Charger from Royal Gate. The entire staff was very friendly, not o After checking prices with local competitors we decided to purchase our 2016 Dodge Charger from Royal Gate. The entire staff was very friendly, not only on our first visit but every time we came in (at least 3 or 4 times) to speak to the sales staff about our new purchase. Beau Campbell was very helpful and took the time to help us find just the car we were looking for. After we bought the car, Beau went on to make sure we were familiar with how to use all of the options especially with getting started with U connect. Royal Gate and all of the staff were very professional and helpful through the whole car buying experience.... Love our new Charger! More

NEW 2016 JEEP CKEROKEE I OWNED A 200 LIMITED WHICH I BOUGHT AT LOU FUSZ, BEAU AND BERT GAVE ME THE BEST SERVICE. MADE TIME FOR ME AND MY MOTHER TO TEST DRIVE ON A SATURDAY K I OWNED A 200 LIMITED WHICH I BOUGHT AT LOU FUSZ, BEAU AND BERT GAVE ME THE BEST SERVICE. MADE TIME FOR ME AND MY MOTHER TO TEST DRIVE ON A SATURDAY KNOWING WE WERENT BUYING THAT DAY. BEAU PICKED ME OUT EXACTLY LIKE I WANTED AND EVEN A FEW EXTRA UPGRADES I DIDNT ASK FOR IN MY PRICE RANGE!!!!! SALES MANAGER TOM REALLY MADE THIS A SMOOTH EASY TRANSACTION. BRAD BACK IN FINANCE EVN HELPED ME DECIDE IF I SHOULD DO IN BIZ OR PERSONAL FOR MY LOAN. CAR LOOKED BEAUTIFUL AT DELIVERY. More

Dodge Journey Purchase Great experience working with the personnel at Royal Gate to purchase my Dodge Journey. Salesman, Beau Campbell, took the time to determine exactly t Great experience working with the personnel at Royal Gate to purchase my Dodge Journey. Salesman, Beau Campbell, took the time to determine exactly the vehicle I was looking for and understood my financial situation. Obtained a very fair price on my trade and working with Don Johnson their sales manager we were able to not only find the vehicle I wanted but at the agreed upon price!! Paperwork was accomplished in a timely manner and delivery of the vehicle occurred as promised. Working with the dealerships business manager Rick was also a great experience. He asked the right questions to insure no time was lost discussing things I wasn't interested in. Have a great car and a great price. Would highly recommend the dealership for the purchase of your next vehicle. More