David Taylor Ellisville Chrysler Dodge Jeep RAM

Efficient and personable service I have purchased my last two vehicles from Royal Gate and have been pleased with their sales and customer service. However, my last service, which was I have purchased my last two vehicles from Royal Gate and have been pleased with their sales and customer service. However, my last service, which was just an oil change, demonstrated to me that they are making a concerted effort to please. The service area parking was full at my arrival but I was met by a technician outside the service bay who took the car, gave me a slip of paper to give to the receptionist who was congenial and quickly reviewed my service request/reservation. I mentioned that they looked very busy and she indicated they had one worker on vacation. However, my car was promptly serviced and I was escorted to check out. As I departed to my car (awaiting me at the door), another individual asked if I had been properly taken care of - very personal! So, in total, during what was obviously a pressure situation, everyone was pleasant and the service was accomplished promptly. Probably the best service experience I have received. Keep it up! More

Best Sales Consultant Our salesman Milton Wright was a pleasure to work with at the dealer. He was never pushy and never bothered by how many he had to get keys for us to Our salesman Milton Wright was a pleasure to work with at the dealer. He was never pushy and never bothered by how many he had to get keys for us to test drive or look at vehicles. He was extremely patient and a very kind person. I would highly recommend him to anyone looking for a vehicle. More

Great from start to finish Dave Smith was a pleasure to work with. He's absolutely professional, pleasant and reasonable. Often times dealerships only like to talk in person, bu Dave Smith was a pleasure to work with. He's absolutely professional, pleasant and reasonable. Often times dealerships only like to talk in person, but Dave was more than willing to correspond over email, phone, text, and in person. I could ask for nothing more from a dealership or from Dave specifically. Thank you Dave! More

The BEST!!! Prompt, professional courteous service professionals with quality work. Always a pleasure to go to Royalgate Dodge, really customer focused, they even Prompt, professional courteous service professionals with quality work. Always a pleasure to go to Royalgate Dodge, really customer focused, they even have evening and Saturday appointments! More

Top notch all the way! Very polite service people upon drop-off, with work done very promptly. Pick was done timely, questions answered very professionally, and cashier was Very polite service people upon drop-off, with work done very promptly. Pick was done timely, questions answered very professionally, and cashier was very friendly and prompt. Car delivery was perfect and timely. More

Straight shooters I seriously couldn't ask for a better experience in buying a vehicle. Everyone from my salesperson to the manager to the finance guy listened to what I seriously couldn't ask for a better experience in buying a vehicle. Everyone from my salesperson to the manager to the finance guy listened to what i wanted and didn't try to push me toward something i didn't want. I felt like they were honest from start to finish. More

Excellent Customer Service and Very Professional! Ted Gann was a very professional and knowledgeable salesman to work with. He was very knowledgeable about the new 2019 Ram pickup truck I bought and h Ted Gann was a very professional and knowledgeable salesman to work with. He was very knowledgeable about the new 2019 Ram pickup truck I bought and helpful when I had questions. Also between him and Jason Price in finance who also was very professional and knowledgeable; they made the truck buying experience seem very streamlined and quick! They were very appreciative of my time and did not waste it. Also the receptionist Jennifer was a very big help in establishing my Sirius Guardian account. Excellent customer service and great team to deal with! Highly recommend if your looking for a new vehicle! More

Best experience ever I have bought two cars from Bert. He never pushes, is VERY patient with me, offers good suggestions. I will always buy from Bert. Others at the dea I have bought two cars from Bert. He never pushes, is VERY patient with me, offers good suggestions. I will always buy from Bert. Others at the dealership are polite and kind. I am happy with my purchase. More

New Tires Installed Just had a new set of tires installed and couldn't be more pleased. My Service Advisor, Tyler Greenwald, worked with me on picking out the tires and Just had a new set of tires installed and couldn't be more pleased. My Service Advisor, Tyler Greenwald, worked with me on picking out the tires and the set he suggested I am very pleased with. He answered all of my questions and was very helpful. I ordered the tires on Saturday and had them installed on Thursday and was in and out of the service department under 3 hours. They did a great job installing them. More