David Taylor Ellisville Chrysler Dodge Jeep RAM

Amazing staff and dealership!! This is my second Jeep purchase from them and every time I’m blown away! David was great, he listened and worked with me on what I needed. I started This is my second Jeep purchase from them and every time I’m blown away! David was great, he listened and worked with me on what I needed. I started the day off window shopping and ended up with the vehicle I truly wanted. Jennifer made the financing piece a breeze! In and out on final purchase in 30 minutes, you can’t beat that. More

Ignore the problem, pass the blame Made an apt to have the oil changed in my Jeep and also had a loud noise and vibration at low speeds.. asked for the alignment to be checked. Mike, no Made an apt to have the oil changed in my Jeep and also had a loud noise and vibration at low speeds.. asked for the alignment to be checked. Mike, noted "severely chopped" tires, did the oil change and rotated the tires. Got in to leave, exactly the same, if not worse. . Went in, told Mike problem isnt fixed. . Mike said the noise was now in the back since that's where they moved the tires... no. What about the vibration? It was all the tires,and my fault for not rotating every 6k miles, EVEN THOUGH every oil change has been done at Royal gate and I have never even been asked if they could rotate the tires.. way to pass the blame. Took the jeep elsewhere, and issues were fixed! Must be a miracle since the same "severely chopped" tires are still on the Jeep. More

New car purchase Tom Fascetti is a great guy I have known since high school. Bought a car because he worked there. Made the process fast and easy. Tom Fascetti is a great guy I have known since high school. Bought a car because he worked there. Made the process fast and easy. More

Easiest car purchase ever! Had fun and lots of help from the whole team at Royal Gate. Always lots of activity on the showroom to keep things interesting. Never a dull moment! Had fun and lots of help from the whole team at Royal Gate. Always lots of activity on the showroom to keep things interesting. Never a dull moment! More

Oil change/ broken windshield washer line In and out in 30 minutes and it was very busy Always professional. Have nothing negative to say at this time. Keep up the good service. In and out in 30 minutes and it was very busy Always professional. Have nothing negative to say at this time. Keep up the good service. More

Horrible customer service I purchased a vehicle a few years ago with an extended warranty. I traded it recently and called to get a refund on the balance of the warranty I have I purchased a vehicle a few years ago with an extended warranty. I traded it recently and called to get a refund on the balance of the warranty I have not used that I am entitled to. Jeff finally called after a few attempts at calling him and told me he would email the form for me to fill out. I never received it and he will not answer my emails. His phone is set up to not take voicemails so I can't leave a message for him to call. DO NOT USE THIS DEALERSHIP!!! More

Trading in and upgrading. My fiancé and I recently traded in my vehicle and left with a 2019 Jeep Compass. Brian Binz was very helpful, informative, and took the time to find e My fiancé and I recently traded in my vehicle and left with a 2019 Jeep Compass. Brian Binz was very helpful, informative, and took the time to find exactly what we were looking for! After deciding on our vehicle, the process moved quickly. The finance and management department also helped to make the trade in process such an easy going experience and met all of our needs. This was our second time purchasing a vehicle from Royal Gate and would definitely recommend this dealership to everyone. Thank you Royal Gate! More

Fast, Easy, Fantastic We were in and out with no issues...easy process. Paul was knowledgeable and easy to work with!! Definitely would go back! Love our new car! We were in and out with no issues...easy process. Paul was knowledgeable and easy to work with!! Definitely would go back! Love our new car! More

Helpful and Patient This was first new car I've ever bought, and given that I tend to think a lot about even lesser purchases, Brian was quite patient. I was able to test This was first new car I've ever bought, and given that I tend to think a lot about even lesser purchases, Brian was quite patient. I was able to test drive a couple of possibilities and bring my choice home pretty quickly, which was nice since I needed it quickly due to my (very) old car breaking down. More

Great car buying experience Fantastic car buying experience! Eric was a pleasure to work with - fast, professional and honest. Would gladly buy with him again in the future. O Fantastic car buying experience! Eric was a pleasure to work with - fast, professional and honest. Would gladly buy with him again in the future. Outstanding all around! More