David Taylor Ellisville Chrysler Dodge Jeep RAM

A great experience from scheduling through completion everyone was great to work with! They went out of their way to make sure everything went a smooth as possible. everyone was great to work with! They went out of their way to make sure everything went a smooth as possible. More

Excellent dealership with efficient service! Dealership has great hours to have my Jeeps serviced when needed. Waiting room is very clean and the free coffee is always hot! has great hours to have my Jeeps serviced when needed. Waiting room is very clean and the free coffee is always hot! More

Ted really worked with us to get the right vehicle at the right price. Super nice guy and easy to communicate with! Highly recommend this place. right price. Super nice guy and easy to communicate with! Highly recommend this place. More

Fast and courteous service Nice people at front desk and Fast and courteous service Nice people at front desk and keep me inform all the time about my car situation We recommend to anyone needs. Fast and courteous service Nice people at front desk and keep me inform all the time about my car situation We recommend to anyone needs. More

unacceptable service. We have dropped off our car unacceptable service. We have dropped off our car multiple time for the same issue over and over again. I was told the issue was fixed but to com unacceptable service. We have dropped off our car multiple time for the same issue over and over again. I was told the issue was fixed but to come back a week later with more problems than before. The service guys think you are just an idiot who doesnt know anything and are not very professional. If i had to redo it all, id never go to this dealership again. To buy any cars or service department. Unfortunately i purchased extended warranty And thats the only reason i visit. More

Worst service experience ever. While my advisor was amazing, the quality of the recall repairs was unacceptable. After 3 of the 5 recalls were repaired, I was called to pick up my vehicle. Not only wou amazing, the quality of the recall repairs was unacceptable. After 3 of the 5 recalls were repaired, I was called to pick up my vehicle. Not only would it not start (one of the remaining recalls fuel relay) neither my driver or passenger seatbelts were attached after “fixing” a headliner fire hazard issue. I drove back the next day after being told it was ready again and when I got there, there was a random part in the floorboard, grease on the rear and front seats, trash in the backseat, dirty handprints all over the visors and headliner. Plus the trim at the windshield was pushed in when they fixed the seatbelts. After a third attempt of picking the vehicle up, there was a decent attempt to clean it. The problem is when I went to open the backdoor, the door trim fell off from the passenger side seatbelt repair. I’m really not looking forward to taking the vehicle back for the other two recalls. If this is the quality work on things I can see, how was the work on the cylinder head and brake booster performed? Now I don’t trust the vehicle or the people servicing it. My advisor was great. The service was not. More

Professional and enjoyable A special shout-out for my service manager MIKE. He is very professional and attentive and made every effort to ensure my experience was enjoyable. A special shout-out for my service manager MIKE. He is very professional and attentive and made every effort to ensure my experience was enjoyable. Pass on my thanks to Mike. Bruce Pickart More

The process was very smooth and surprisingly easy. The car we were interested in was ready for us upon arrival and we received a fair trade in amount. car we were interested in was ready for us upon arrival and we received a fair trade in amount. More

Quick and professional Had looked at vehicles for about a year and was about to buy when Royal Gate closed. Hesitated with new dealer coming in, but had friend use service Had looked at vehicles for about a year and was about to buy when Royal Gate closed. Hesitated with new dealer coming in, but had friend use service department and said he had good service. Went in dealer to see what chance of getting new vehicle that I had seen on the lot. Deal was finalized within the hour. So far so good. More

Great service by great people I've never had an issue with the service department at this dealership. They've worked with me in order to get an appointment that works with their s I've never had an issue with the service department at this dealership. They've worked with me in order to get an appointment that works with their service hours. I do miss the extended hours they used to offer and I felt that these extended hours set them above the other dealers that I can choose from. I would encourage their return or having a couple days a week with extended hours. More