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David Taylor Chrysler Dodge Jeep Ram of Belleville

Belleville, IL

4.5
1,484 Reviews

3795 West, IL-15

Belleville, IL

62226

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1,484 Reviews of David Taylor Chrysler Dodge Jeep Ram of Belleville

April 06, 2021

Great service but price of oil change is somewhat high ...... don’t need to do 25 words words words words words words words words words More

by DEBBIE.M.BARTLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Boyer
Apr 07, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

DEBBIE.M.BARTLETT, Thank you for your kind words about our service department. You're not the only one that does like that it makes you enter 25 words...lol. We look forward to helping you in the future. Thank you, Jenn Becker Service Manager

April 05, 2021

This department has great customer service. All the writers were very friendly during my service experience and very thorough. I would definitely recommend this service department More

by SKW81RACING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Wagner
Apr 06, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

SKW81RACING, Thank you for your kind words. We always strive to do our best! Best Regards, Jenn Becker Service Manager

April 05, 2021

Jennifer, Ricky, and Sharon are great to work with, very professional and always makes sure all my questions and problems are fixed as soon as possible More

by JHERRINGTON1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker, Ricky Boyer, Sharon Wagner
Apr 06, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Mr. Herrington, Thank you for your kind words. We always strive to do our best! Best Regards, Jenn Becker Service Manager

April 02, 2021

Every time I visit they are extremely pleasant. I live in Missouri and work in Illinois. I will continue to bring my vehicles to this dealership over others on the other side of the river. More

by WHITEROSE_37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker, Ricky Boyer, Sharon Wagner
Apr 06, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Whiterose_37, Thank you for the very kind response. We always want to make your visit better that the last. Until next time, Jenn Becker Service Manager

April 02, 2021

The service is the best. I thank you for what you do. Continue to keep services at its best because we as people can get to comfortable. More

by DARLA.JOHNSON.DJ15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker, Ricky Boyer, Sharon Wagner
Apr 06, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

DARLA.JOHNSON.DJ15, Thank you very much. We will continue to provide you with excellent service. Jenn Becker Service Manager

April 01, 2021

I used to go to this dealership when it was OCJ. The service staff is always great. I trust them and will continue to pick them for all of my service needs. More

by FINALLYOVER0930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker, Ricky Boyer, Sharon Wagner
Apr 01, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Thank you for the excellent review. I will pass along the information to my Service Team!! Jenn Becker Service Manager

April 01, 2021

Very friendly service will use again. Was worried when it changed owners but just as satisfied. I will be telling my friends. Thank you for everything More

by TGALE.UNITEDSCRIPTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Young, Jennifer Becker
Apr 01, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Thank you for your kind words. These short surveys really mean a lot us. Also thank you for passing along the information to your friends. Best Regrads, Jenn Becker Service Manager

April 01, 2021

It’s overall ok experience, except that we wish the car title situation could be explained better. We came up IL to buy a car from Missouri and obviously we could not get title when we made purchase in the More

by DOCTORFANGWANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kuhn
April 01, 2021

The experience was a bit confusing and towards the end I feel like there was a lot of fast talking and things that could have been explained more clearly. I almost walked out on the whole deal due to that. More

by LKELLUM1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kuhn
Oct 27, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Hello, we appreciate you taking the time to leave us this feedback. We would like to have a better understanding about your experience. Please reach out to us at (618) 233-8140 at your earliest convenience and we will do our best to resolve this with you. Take care!

April 01, 2021

It was a great experience. I always like getting my car fixed there. You need more loaner cars. That was the only inconvenience I had. But everything else was great. More

by JEFFREYEUBANKS68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker, Ricky Boyer, Sharon Wagner, Stephanie Harris
Apr 01, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Mr. Eubanks, Thank you very much for the kind works. We are working on adding loaners to our feet, hopefully we'll have more at your next visit. Thank you for your time, Jenn Becker Service Manager

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