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David Taylor Chrysler Dodge Jeep Ram of Belleville
Belleville, IL
1,484 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,484 Reviews of David Taylor Chrysler Dodge Jeep Ram of Belleville
May 12, 2021
No Saturday service hours.I will not be buying anything No Saturday service hours. I will not be buying anything because of that. Please take me off your mailer, emails and phone call list. Thank you No Saturday service hours. I will not be buying anything because of that. Please take me off your mailer, emails and phone call list. Thank you More
by JLQ1500
Verified CustomerEmployees Worked With
Jennifer Becker, Sharon Wagner
May 12, 2021
First time visit. Initiated service request 4/1/21 for broken coil spring. Took 41 days to get parts and complete request.Poor first impression. broken coil spring. Took 41 days to get parts and complete request.Poor first impression. More
by DRUMSTICKS72
Employees Worked With
Sharon Wagner
May 12, 2021
I had a very pleasant experience largely due to Wendy a very courteous polite and all around professional . She seems to really care about customers concerns & generally about people in general very trustw very courteous polite and all around professional . She seems to really care about customers concerns & generally about people in general very trustworthy . I think she is an asset for your business & the reason I will be a repeat visitor in the future for my vehicle needs ! More
by ERICGWALKER
Employees Worked With
Wendy
May 12, 2021
First time using under new ownership group. No problems now. Have another appointment in six or more months already paid in advance determined by any travels taken. now. Have another appointment in six or more months already paid in advance determined by any travels taken. More
by HJR102
Employees Worked With
Jennifer Becker, Ricky Boyer, Sharon Wagner
May 12, 2021
Very professional and helpful! The technicians/mechanics found a serious problem and repaired it quickly while my Jeep was in for other reasons. Thank you Wendy and the team at David Taylor! found a serious problem and repaired it quickly while my Jeep was in for other reasons. Thank you Wendy and the team at David Taylor! More
by ENJOYINGTHEDAY22
Employees Worked With
Wendy Foster
May 11, 2021
Not sure how I feel about the dealership now under new ownership. I was always very happy before, but left feeling uneasy this time. I was unable to get a break down of the cost of my repairs before they ownership. I was always very happy before, but left feeling uneasy this time. I was unable to get a break down of the cost of my repairs before they did the work (multiple things getting done, some warranty and some not). Then at the end when I received the paperwork it stated that the customer noted leaking under vehicle. That was not true, the dealership told me they found a leak. Little things like this make me wonder if I can trust them. I will give them one more chance, due to the great service in the past, but did not like my experience this time. More
by DURB_NAT
Employees Worked With
Sharon Wagner
May 10, 2021
They are not honest. If you fail to get it in writing they will not stand by their word. I wouldn’t recommend this dealership to anyone. they will not stand by their word. I wouldn’t recommend this dealership to anyone. More
by MMt
Employees Worked With
Mark Terschluse, Crystal Cannon
May 08, 2021
Just purchased a Malibu ! Kreg was a great salesman. Honestly it was the quickest and easiest car purchase I have ever made. Thank you ! I’ll be back ! Honestly it was the quickest and easiest car purchase I have ever made. Thank you ! I’ll be back ! More
by Kristin
Employees Worked With
Kreg Gunter
May 07, 2021
The dealership has a great service department. Will continue to use it. I should be able to give an excellent rating without being forced to write a review that requires a minimum number of words. All continue to use it. I should be able to give an excellent rating without being forced to write a review that requires a minimum number of words. All I had was an oil change. Thank you. More
by RLDJWHIT7718
Employees Worked With
Sharon Wagner
