
David Taylor Chrysler Dodge Jeep Ram of Belleville
Belleville, IL
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1,492 Reviews of David Taylor Chrysler Dodge Jeep Ram of Belleville
Walked in two days ago and spoke to a sales representative outside the building. A VERY personable young man. I asked if he had time to show me some jeeps. He showed me ALL OF THEM. After we l representative outside the building. A VERY personable young man. I asked if he had time to show me some jeeps. He showed me ALL OF THEM. After we looked at them he asked what ones I liked. (Point one). After we narrowed it down he showed me two that fit my requirements. A red one and a black one. He then asked a service person to come out and show me around the vehicle. (Point two). At this point I asked if I could have a day or two to think it over. Absolutely no pressure was exerted on me to pull the trigger on a purchase that day. (Point three). I experienced a bit of cold feet and texted him about it. (Points 4 and 5) point 4 for him giving me his cell phone number. Point 5 for no pressure again. This sales rep Alex is my idea of how I like to shop. He did Not try to sell me anything until I approached him. (Point 6) I ended up purchasing a new vehicle. This was a great experience in what to this point in my car purchasing life has been to date suboptimal...good job David Taylor Jeep/Mopar. More
Great Service, No-Hassle, Highly Recommend ! ! ! Got the vehicle we wanted. Great selection of new and used vehicles. Thanks for all your help Kreg Gunter ! vehicle we wanted. Great selection of new and used vehicles. Thanks for all your help Kreg Gunter ! More
The customer service is fantastic and Mike the mechanic came out personally and listened to my problem. Mike did an excellent job of fixing the problem. I was kept informed on what was going on and when co came out personally and listened to my problem. Mike did an excellent job of fixing the problem. I was kept informed on what was going on and when completed Mike came out and explained everything that he did. I will ask for Mike to work on my Jeep from now on. More
I purchased my Jeep Wrangler from Jason on the hottest day of the year. He made my experience super cool and went above and beyond to get me what I wanted. day of the year. He made my experience super cool and went above and beyond to get me what I wanted. More
I had a wonderful experience with Jason Kuhn. He was very knowledgeable and helpful, especially knowing that this was my first time buying a car. The entire process was easy and straightforward. I can't reco knowledgeable and helpful, especially knowing that this was my first time buying a car. The entire process was easy and straightforward. I can't recommend Jason and this dealership enough! More
Just bought a brand new RAM and I couldn’t be happier. Jason was great through the whole process. Absolutely would buy here again. He also walked me through all the features and made sure it was set up an Jason was great through the whole process. Absolutely would buy here again. He also walked me through all the features and made sure it was set up and I was knowledgeable on everything the truck had to offer. More
Called once talked to a lady who laughed at me when I asked if something would be covered under my warranty she didn’t even check she just laughed. Called back again sat in hold for over 10 minutes then asked if something would be covered under my warranty she didn’t even check she just laughed. Called back again sat in hold for over 10 minutes then was disconnected called back sat on hold waiting for someone Wendy came on and when I asked about my warranty she looked it up and then told me I would have to call. Once I said “fine I guess. I would have thought since it was purchased there you would hold the info or be able to find it out for me but whatever I’ll call” after this Wendy said she would call. I called a tow truck who was able to jump start the vehicle so I called back and spoke to Wendy again to let her know and to tell her I was going to bring the vehicle in to them for a diagnostic check to be sure it was just the battery. I was told that everyone was in lunch and that they would try to get to it and that I was better off going to autozone or bring it next week. This was extremely horrible I went to AUTOZONE they were able to actually help and WANTED to help they did not make me feel ignorant or a burden instead they ran the diagnostic check and were able to help me. I have NEVER received this type of service from multiple people at this dealership!!!!! I wish Oliver C Joseph was still owning this business THEY ACTUALLY CARED ABOUT THEIR CUSTOMERS AND NEVER MADE THEM FEEL LIKE A BURDEN OR IGNORANT FOR ASKING QUESTIONS. More
My mother-in-law purchased a new Jeep Grand Cherokee from Jason and was very happy with the entire process. Kreg spent time with us a couple of weeks prior to the purchase showing us different models. Jason Jason and was very happy with the entire process. Kreg spent time with us a couple of weeks prior to the purchase showing us different models. Jason was very helpful during the purchase process from start to finish, including going over all the operating procedures with my mother-in-law after the sale. My wife and I purchased a new vehicle from Kreg a few years ago and that is why we came back when my mother-in-law needed a new vehicle. We will definitely be back when it is time for our next vehicle. More