David Taylor Chrysler Dodge Jeep Ram of Belleville
Belleville, IL
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1,484 Reviews of David Taylor Chrysler Dodge Jeep Ram of Belleville
Scheduling was easy. Needed a oil change on my 2016 Ram. The estimated cost was nearly $200. With the coupon it was $170 which for a oil change is not logical and way overpriced. I didn’t have a ride so The estimated cost was nearly $200. With the coupon it was $170 which for a oil change is not logical and way overpriced. I didn’t have a ride so I had to wait there. It took a hour and 20 before I noticed it was sitting outside clearly finished. I had to walk out and ask about it to get checked out and leave. Enter the truck to find that the sticker of the next oil change is 5000 instead of the 10k clearly marked in the owners manual. This is the second time this has happened. It is overpriced and they are not following the intervals which I suspect is intentional now in a effort to get more service revenue. I won’t be back. I gave it two chances. There won’t be a third. More
Just purchased my new car from David Taylor in Belleville had a great experience with Jason Kuhn he worked hard to get me in the vehicle thanks Jason had a great experience with Jason Kuhn he worked hard to get me in the vehicle thanks Jason More
Jason is a great salesman! He really goes out of his way to please his customers . He made sure I left with the vehicle I personally picked out and came in to purchase . Very happy in my new 2021 Dod way to please his customers . He made sure I left with the vehicle I personally picked out and came in to purchase . Very happy in my new 2021 Dodge Ram. Thanks again Jason! More
Wonderful service from Ed. Easy car purchase We were Wonderful service from Ed. Easy car purchase We were in and out within an hour. I would buy from them again the next time i need a car Wonderful service from Ed. Easy car purchase We were in and out within an hour. I would buy from them again the next time i need a car More
Highly Disappointed! Maintenance Check list not Highly Disappointed! Maintenance Check list not reviewed with serious issue flagged. Left dealership with no tail lights that were working fine pri Highly Disappointed! Maintenance Check list not reviewed with serious issue flagged. Left dealership with no tail lights that were working fine prior to two new batteries being installed plus other service performed. Called dealership service with issue. Was told tail light issue was not their fault. Was told that I would be contacted with a possible resolution to the lighting issue but as of date no phone call received. More
The Salesperson Nick O’Daniell was amazing. I can’t say enough good things about him. The only negative is the person above him that orders the vehicles told us the sunroof which we said we wanted was in o enough good things about him. The only negative is the person above him that orders the vehicles told us the sunroof which we said we wanted was in our package of the limited Pacifica we ordered. Sadly that person was wrong and we were out a sunroof. We ordered in March and it finally came in in late August. We were told we would get the current rebate which was way worse than the rebates offered when we ordered it. We called Chrysler customer service which transferred us to incentives department. They said the dealer should honor the better rebates but didn’t have to. I went in and talked to Nick and then he talked to someone else (I believe a manager and a principal of the dealer). I was told they made some phone calls to Chrysler. A couple hours later we received a phone call from Nick saying we would get the rebates offered when we ordered which was great news. Unfortunately they couldn’t do anything about the sunroof. So after discussing with my wife we decided to go through with the purchase. The wife has only been driving it for about five days now and she said she is really liking it just misses the sunroof. If Chrysler reads this please come out with some type of software or mechanical update where we can program how high the rear lift gate opens. We can’t open it in garage because it will hit the door. So whenever we need to unload groceries or anything from the back we have to park it in driveway, unload it, then pull into the garage. Which really stinks especially when it is raining. All of our other vehicles have that capability. More
Great dealership, friendly and easy to work with! Paco made sure I knew all areas of the Jeep before I left the dealership, even if he did not know right away he would find the answer for me! made sure I knew all areas of the Jeep before I left the dealership, even if he did not know right away he would find the answer for me! More
Very good service with all work done as promised, including correcting a recall. The recall wasn’t scheduled, but Wendy saw it when I arrived, & had it taken care off. including correcting a recall. The recall wasn’t scheduled, but Wendy saw it when I arrived, & had it taken care off. More
Super friendly and professional staff in the service department, staff always answers all my questions and concerns, super happy and satisfied with the quality of work performed on all 3 of my vehicles, department, staff always answers all my questions and concerns, super happy and satisfied with the quality of work performed on all 3 of my vehicles, highly recommended david taylor of Belleville!!! More