Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

David Taylor Chrysler Dodge Jeep Ram of Belleville

Belleville, IL

4.5
1,484 Reviews
Call Dealership (618) 233-8140
View Awards

3795 West, IL-15

Belleville, IL

62226

Directions

By Type

1,484 Reviews of David Taylor Chrysler Dodge Jeep Ram of Belleville

October 04, 2021

Check engine light came on on way home from dealer. Oil leak and transmission issues went unresolved within the dealers warranty period. Will not be back to this dealer. More

by SCOTT.WETZLER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Boyer, Paco Greenwell
Report | Print
Oct 04, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

I am sorry that you felt your service/sales visit was not as was to be as expected by you. The transmission was pressure tested, test driven, visually inspected and found to be in good condition. We could not perform repairs on something operating as designed. Engines will have oil sepage that does accumulate over years of use and the Jeep Wrangler your purchased was ten years old and would have this. Aluminum engines all have some type of sepage and it is cost prohibited to try and reseal every one, especially older ones. Hopefully this helps in the understanding of what took place with your vehicle. Mark Terschluse

Oct 05, 2021 -

SCOTT.WETZLER responded

"Cost Prohibitive" you say.... Paying full retail price for a vehicle that immediately needed: >Front and rear axle seals due to leakage >Oil pan gasket due to oil puddling on garage floor >PCM/Engine computer due to engine warning/low oil pressure warning. >Broken pieces of internal transmission components in trans pan Not to mention the "repair" items I knew about at time pf purchase which I knowingly accepted, specifically: >Needed new tires >Needed new brakes >Needed new paint (severe peeling/UV damage) I think you need to gain a better understanding of Illinois law 815 ILCS 505/2: "An implied warranty of merchantability is met if a used motor vehicle functions free of a defect in a power train component. As used in this Section, "power train component" means the engine block, head, all internal engine parts, oil pan and gaskets, water pump, intake manifold, transmission, and all internal transmission parts, torque converter, drive shaft, universal joints, rear axle and all rear axle internal parts, and rear wheel bearings." I've replaced wheel bearings/seals and engine gaskets at my expense; statutory warranty items went unresolved by your dealership (oil leaks and internal transmission parts). When a customer pays full retail price there is an expectation that the vehicle is conditioned for retail sale....otherwise I'd take my chances on craigslist. I can not give a positive review of my experience due to poor customer service and your failure to honor the basic statutory warranty guaranteed by the sales contract and Illinois law.

October 02, 2021

Alex was very personable and friendly. He was easy to work with and willing to work within our budget. More

by Emwaterson4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Godley
Report | Print
Oct 27, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at David Taylor Belleville CDJR! We look forward to your next visit! Take care!

October 02, 2021

Great customer service, no hassle, no pressure sales. Great sense of humor and attitudes galore. More

by Nichole Orbeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kreg Gunter, Eric Mertz
Report | Print
Oct 27, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Hi Nichole, thank you so much for your positive comments about David Taylor Belleville CDJR! We look forward to your next visit! Take care!

October 02, 2021

David Taylor Belleville did a thorough service job and provided quick service around my work schedule. More

by SHAYNE.T.HILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker, Ricky Boyer, Sharon Wagner, Danielle McNulty, WENDY FOSTER
Report | Print
Oct 27, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at David Taylor Belleville CDJR! We look forward to your next visit! Take care!

October 02, 2021

Nick was absolutely fantastic! He help me get approved on my very own keep! Thank you David Taylor More

by Carmenmalone1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Odaniell
Report | Print
Oct 27, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at David Taylor Belleville CDJR! We look forward to your next visit! Take care!

October 02, 2021

Jason was so easy to work with! Highly recommend! Quick and easy to purchase a car. More

by raineedscott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kuhn, Eric Mertz, Lamont Goss
Report | Print
Oct 27, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at David Taylor Belleville CDJR! We look forward to your next visit! Take care!

October 01, 2021

They stayed late to let us test drive some additional vehicles. Everyone did a great job. More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Mertz, Edd Moskop, Scotty Vegas
Report | Print
Oct 27, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Hi Matt, we are glad we could help! We look forward to your next visit! Take care!

October 01, 2021

Excellent customer service! Thanks to the service department team, they managed to ger me in and out quickly! More

by KOERBERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker, Ricky Boyer, Danielle McNulty, WENDY FOSTER
Report | Print
Oct 27, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 30, 2021

Excellent customer service was given. I was able to look a car that I wanted to see before it was on the lot and also test drive it. More

by Dleidner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cannon
Report | Print
Oct 27, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 30, 2021

We were happy with the service we received at David Taylor. Happy to find a Jeep for our son. Crystal was friendly and fun to work with. More

by Jbosco62221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cannon
Report | Print
Oct 27, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at David Taylor Belleville CDJR! We look forward to your next visit! Take care!

1
...
105
106
107
...
149