David Stanley Chevrolet - Service Center

I set up an appointment to have my car looked at and when I arrived Ms. Patricia let me know that it didn't work that way. She said that I would have had to leave my car. I informed her that I was a single I arrived Ms. Patricia let me know that it didn't work that way. She said that I would have had to leave my car. I informed her that I was a single mother and had no way to get to work or to get my daughter to daycare. She instructed me to put coolant in my car and assessed that I may have had a broken water pump. She told me that the next available loner car would not be until the 26th. So she had me scheduled and told me that they would call me if there was someone that cancelled. About a week later I called to check just in case there was a someone that cancelled their appointment and there was. I informed the person that answered the service line that someone said they would call me and they didn't and I'm glad I called myself instead. On the 24th I went to drop off my car and was able to put my daughter's car seat in the exit garage and the nice gentleman even went back to get my car because I forgot to get my baby's mirror so I could see her. I got all the way to Moore in the 2020 Malibu and the check engine light came on. I even put a little gas in the car even though they said I didn't have to. When I arrived back at the dealership I was switched quickly to the 2020 Blazer. As before, I was able to put my daughter's car seat in the exit garage and someone help my baby as I did so. I was grateful for that. 6 days later I was called and my car was ready. I went there and paid and they parked the Blazer outside and my car outside as well. It was very cold that day. So I wondered why I couldn't put my daughter's car seat in inside the exit garage. When I mentioned it to the lady who was quickly removing my stuff out of the Blazer without my permission, she said that she could take by daughter in the garage while I put her car seat in. I said no thank you. As a mother I do not let my kid out of my sight especially if I do not know the people. The customer service was great when I arrived on the 24th but it was not very good 6 days later on the 30th. I appreciate the people that fixed my car but I really think that people need to be mindful of all single parents. I paid money just like everyone else. More

Great service. Fast and they checked my car for what I ask. But they left grease hand print on my interior on the driver's door by the hand hook. Probably the person who changed the oil. ask. But they left grease hand print on my interior on the driver's door by the hand hook. Probably the person who changed the oil. More

They got my truck in and fixed quickly. Very friendly staff. They were also very good at keeping me updated with each step of the repair. staff. They were also very good at keeping me updated with each step of the repair. More

Good Prices, Communication Issues My most recent visit to this service center was less than ideal. There may have been a management change or process change, because this was the wors My most recent visit to this service center was less than ideal. There may have been a management change or process change, because this was the worst trip yet. Was the service performed correctly? Yes. Was the service timely? No. Not only was I not given an ETA on completion but the entire place was cleared out and I was sitting alone for about an hour. I understand other customers needed service, but it is very unprofessional if I have an appointment, make it, and if my vehicle will not be serviced until much later then tell me. I was under the impression from the get-go that it would be an hour, like normal. Two and a half hours later it is done. I don't mind if it takes time but give me updates. Service has started to go down the drain here. More

always professional and easy to work with i felt like i was in good hands. i would recommend for others to go there as well was in good hands. i would recommend for others to go there as well More

short wait times Large inventory to choose from and short wait time on service, short drive from home, donuts and coffee waiting area, friendly people in service dept. Large inventory to choose from and short wait time on service, short drive from home, donuts and coffee waiting area, friendly people in service dept. and staff. More

Amazing place to buy a vehicle! They worked with me and got me my dream car! If you need to get a vehicle get one here they are very friendly! Great service here! got me my dream car! If you need to get a vehicle get one here they are very friendly! Great service here! More

Bueno bonitos amables todo bien Todo vien amables todo en orden buena comunicación barato y bonitos los carros y lavados y limpios baratos los precios me gustan los carros y trocas Todo vien amables todo en orden buena comunicación barato y bonitos los carros y lavados y limpios baratos los precios me gustan los carros y trocas More

Vehicle service The service was very fast. Everybody was friendly and courteous .Got my vehicle right in with no apt. time. Awsome !!! Thanks for the friendly service The service was very fast. Everybody was friendly and courteous .Got my vehicle right in with no apt. time. Awsome !!! Thanks for the friendly service !!! More

recall +i brought my truck in for a recall the service was real nice they got me in and out real fast they were very polite and nice +i brought my truck in for a recall the service was real nice they got me in and out real fast they were very polite and nice More