David Stanley CDJR

When you have a appt for a oil change i dont think it should take over 1 hour should take over 1 hour More

Sevice Dept Fail. I've typically had good service here for my 2016 Dodge Journey, yesterday however was a different story. I took my car to the Service Dept because I've typically had good service here for my 2016 Dodge Journey, yesterday however was a different story. I took my car to the Service Dept because it was giving me a "No Key Detected" when the key was in the car, and the remote FOB would not work. I was able to start the car by pressing the Key fob against the start button. I handed off the car to Service along with an unprogrammed key FOB I received when I purchased the car (never had it programmed). The Service rep calls me a couple hors later to say "We checked the vehicle system and found no fault then tested the FOB and it failed, tried to reprogram the fob and it will not reprogram. Tried to program the spare fob and it will not reprgram either." I was told a replacement FOB would be $420 which seemed a little excessive, I figured I would shop around a little before commiting to that. I was charged $160 for the "diagnostic" that revealed my vehicle was fine and my FOBs were not programmable. After a few calls to locksmiths, I found a reasonable price and took my car to Okey Locksmiths. I hended them my key, and the first thing they did was replace the battery (company policy regardless of current battery status, use a KNOWN GOOD) and it worked. Just as a courtesy, they checked my other key fob and said it was programmable but it didn't have a battery in it at all. I've tried to contact the Service Director with no luck, I guess I'm out $160 and I likely will not return to David Stanley Dodge again. More

The dealership was buzzing on this particular Saturday but everyone was attentive. I've never had a dealership feed the clients waiting when they ate lunch! It was a long but good day. but everyone was attentive. I've never had a dealership feed the clients waiting when they ate lunch! It was a long but good day. More

Very caring and knowledgeable about vehicle. Service dept. is great too! Love my vehicle especially the color. Service dept. is great too! Love my vehicle especially the color. More

I really appreciate Eric Gallup he was such a big help during this process and I don’t think I would’ve made it through it without him during this process and I don’t think I would’ve made it through it without him More

First time buying a brand new car and the people at David Stanley made it enjoyable and easy. Everyone is eager to help. It was a slow process as to be expected but everyone was very pleasant and accommodati Stanley made it enjoyable and easy. Everyone is eager to help. It was a slow process as to be expected but everyone was very pleasant and accommodating. Very happy with my purchase. More

I have been servicing my vehicle here since 1999. Over the years, knowing that the same people are working in the service and parts depts, and the high quality of service, keeps me coming back. I can Over the years, knowing that the same people are working in the service and parts depts, and the high quality of service, keeps me coming back. I can count on them to figure out a vehicle issue and get it back to 100% fast. More

I currently live less than 2 miles from Joe Cooper Dodge. However, I have always received great service from Kateyn and her team. Her professional and going the extra mile, is the reason why I keep coming However, I have always received great service from Kateyn and her team. Her professional and going the extra mile, is the reason why I keep coming back to David Stanley Dodge. More

TERRIBLE! Wish zero stars was an option. Completely incompetent staff with no communication between departments let alone their own individual departments. Con Wish zero stars was an option. Completely incompetent staff with no communication between departments let alone their own individual departments. Constantly being nagged about filling out a survey (which we never received) and making promises they don't intend to follow through on let alone remember. Save yourself the headache it is not worth your time! No one will return your calls. They will setup appointments and then reschedule after you show up for the appointment. Awful experience all around from the sales staff to the terribly rude customer service "manager". So disappointing. More

Process from start to finish was quick and easy. Came in to buy a certain car and drove out in less than 2 hours. Came in to buy a certain car and drove out in less than 2 hours. More